I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
I've already submitted my problem to PayPal and they are investigating it. I need to get this reversed and my money back. It's hard enough saving for formula without some ******* buying **** with my information.
Anyone else have this problem?
It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it.
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