I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

When you buy software, the serial number is really what you're buying, since the software is typically downloadable. So don't throw it away in the future.
If you registered the software before you threw away your serial number, then Adobe may have a record of your purchase.
You could try chatting with a Support Agent:
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html

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