I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number
I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number
When you buy software, the serial number is really what you're buying, since the software is typically downloadable. So don't throw it away in the future.
If you registered the software before you threw away your serial number, then Adobe may have a record of your purchase.
You could try chatting with a Support Agent:
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Similar Messages
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I recently updated my computer to 10.6 and now I can't get my printer MX340 (canon ) to work. I have installed the new drivers both from Canon's website and from an earlier post directly from apples website. I would surely appreciate some help with this.
Try what Terence Devlin posted in this topic:
Terence Devlin
Apr 14, 2015 11:21 AM
Re: Is Iphoto gone ? i want it back!
in response to Johannes666
Recommended
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation
Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck -
I just upgraded to 10.7.3 and now I can't install any applications.
I just upgraded to 10.7.3 and now I can't install any applications. Everything else in the OS and in applications seems to work OK. After the installers ask for the system password, they do nothing. I doesn't hang; it just won't proceed any further in the install process. I can press the back button and it seems to do that just fine. I repaired the disk permissions, but to no avail.
After I installed 10.7.3, I tried to install an updater that was listed as being recommended for Time Machine users. That was the first time I tried to launch an installer of any sort and it did the same as above. I've gathered since then that the update wasn't necessary and was already included in the 10.7.3 I loaded today.
Any hints?I'm having a similar problem after installing 10.7.3 and the Messages beta. I've unistalled Mesages with little bit of trouble.. Linc, I followed the step given in your final post any help would be appreciated.
A screenshot of my actual error. I get this error not just for Flash, but also Handbrake. I receieve th error even when I try using a programs automatic update. However, not suprisingly I do not get the message when using Apple's software update.
Step 1 results
com.symantec.kext.internetSecurity (1.3.2f5)
com.symantec.kext.ips (3.2f8)
com.cisco.nke.ipsec (2.0.1)
com.symantec.kext.SymAPComm (11.1.2f17)
Step 2 results
org.macosforge.xquartz.privileged_startx
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon
com.symantec.sharedsettings
com.symantec.Sched501-2.plist
com.symantec.Sched501-1.plist
com.symantec.navapdaemonsl
com.symantec.navapd
com.symantec.MissedTasks.plist
com.symantec.diskMountNotify.plist
com.symantec.avscandaemon
com.micromat.TechToolProDaemon
com.google.keystone.daemon
com.bombich.ccc
Step 3 result
org.macosforge.xquartz.startx
com.symantec.uiagent.application
com.prosofteng.DGMonitor
com.micromat.TechToolProAgent
com.google.keystone.root.agent
com.google.Chrome.framework.service_process/Users/damian/Library/Application_Sup port/Google/Chrome
com.ecamm.printopia
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109
Step 4 result
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
Frameworks
NyxAudioAnalysis.framework
PluginManager.framework
R.framework
TSLicense.framework
cisco-vpnclient.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
.DS_Store
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
Unity Web Player.plugin
Unused
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.google.keystone.agent.plist
com.micromat.TechToolProAgent.plist
com.prosofteng.DGMonitor.plist
com.symantec.uiagent.application.plist
org.macosforge.xquartz.startx.plist
/Library/LaunchDaemons:
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.google.keystone.daemon.plist
com.micromat.TechToolProDaemon.plist
com.symantec.MissedTasks.plist
com.symantec.Sched501-1.plist
com.symantec.Sched501-2.plist
com.symantec.avscandaemon.plist
com.symantec.diskMountNotify.plist
com.symantec.navapd.plist
com.symantec.navapdaemonsl.plist
com.symantec.sharedsettings.plist
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon.plist
org.macosforge.xquartz.privileged_startx.plist
/Library/PreferencePanes:
Flash Player.prefPane
Flip4Mac WMV.prefPane
SymantecQuickMenu.prefPane
TechTool Protection.prefPane
/Library/PrivateFrameworks:
SymAVScan.framework
SymAppKitAdditions.framework
SymBase.framework
SymDaemon.framework
SymIPS.framework
SymIR.framework
SymInternetSecurity.framework
SymScheduler.framework
SymSharedSettings.framework
SymSubmission.framework
SymUIAgent.framework
SymUIAgentUI.framework
/Library/PrivilegedHelperTools:
com.bombich.ccc
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
Google Camera Adapter 0.component
Google Camera Adapter 1.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
LogicPro.mdimporter
Microsoft Office.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Google Earth Web Plug-in.plugin
WebEx.plugin
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E9E876AD-F4B4-43BE-A4F2-EC7 33492E799.plist
com.ecamm.printopia.plist
com.google.Chrome.framework.plist
Library/PreferencePanes:
Printopia.prefPane
Step 5 result
AdobeResourceSynchronizer, iTunesHelper, Air Video Server -
Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!
Some people have reported reinstalling the Apple 2014-001 Java update has helped.
See thread 7 here Illustrator CC 2014 crashes on startup after Yosemite 10.10 upgrade today. -
I just installed the ios6 on my iPhone 4s and now I can't access my app store and the app passbook will not connect to the app store either. What do I need to do to get this working
Me too!! It's blank in homepage. Does anyone know how to fix it? thanks a lot.
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I downloaded the ios5 and during the installation something went really wrong and now I can't open it, restore it or reset it by hand. Any ideas?
I am having an issue as well, I think it is ongoing for everyone who is trying to update.
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I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
I've been using numbers for iPad and I accidentally deleted a column. And the auto-save feature saved that and now I can't undo it. Does iCloud storage have backups of saved files from like 10 minutes ago? I have numbers synced to iCloud.
I tried to undo it but the app crashed.
I am hoping there's like a previously saved version of my file in iCloud somewhere.No, iOS does not do short term incremental back ups to iCloud such as you get with Time Capsule.It backs up when you do soo manually, or if set properly, when the device is plugged in and connected to WiFi. It will not have saved your changes as of 10 minutes prior.
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I downloaded the last update on my iPad and now I can not download from the apple store or iTunes. I just sits there and continues to act like it will but nothing happens. And then it times out and goes back to home screen. Have a 32 so have have plenty of room.
What would you advice I do? I purchased this iPad in dec 2013.Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again. -
I have been given an iphone 4 from one of my friends it seem that prior to ios 7 coming out he coudnt wait so he ilegally downloaded the software and now i can't activate it as it says my iphone is not regestered please help!
Then you should talk to that person. Apple won't help you if the iOS was downloaded illegally, and since this is their community, due to Terms of Use, no one here will help you either.
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I just bought an I phone and was playing Scrabble when an advertisement popped up and I tried to go back to the game and now I can't use any of my apps because whenever I touch one they shake and have an X on them. What did I do?
Relax. Nothing is wrong.
You accidentally tapped-and-held a little too long and you entered what many people call "jiggly mode" - i.e. app reorganization and deletion mode. When in this mode, you can move apps around on your various home screens, create and organize app folders, and delete apps (by tapping the X).
Exit this mode by tapping your Home Button one time. -
I have downloaded the iOS6 software on my iPhone4 and now I can't delete/move or create new mail. The bar at the bottom has disappeared. Does anyone have any solutions?
Hold Power and Home buttons until iPhone restarts. Ignore "Slide to Power off".
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I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason -
I muted the sound while playing angry birds and now I can't get the sound back. I'm fine with ipod, just the games
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085
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