I tried to restore my ipod touch because i forgot the password, but computer says download not complete. How do I get my ipod to work?

My computer will not let me restore my i pod touch. My daughter forgot the password and we have not been able to use it. Someone told me to restore it, I tried and the computer looks like it is downloading for a couple of minutes but then says download not complete.

Try here:
iOS: Device not recognized in iTunes for Windows
Also include manually placing the iPod in Recovery mode and then try a restore
Then try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Further, try another computer to help determine if yu have a compter or iPod problem.

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