I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore.

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My iPod restored to factory settings and erased all my stuff. When I tried to put everything back it came up with an error. How do I get all my stuff back?

My iPod restored to factory settings. Every time I try to connect to iTunes a error comes up not letting me back my iPod up what should I do? Help ASAP please

And what did the error message say?

HT201210 While downloading iOs7 my iPhone 4 is stuck asking to be connected to iTunes. When I connect to my computer, the error message on my computer says that the phone is in recovery mode. I can turn it off and on, but the screen on the phone stays t

While downloading iOs7 on my iPhone 4 stopped with a screen indicating it needed to connect with iTunes. I can turn the phone off and on, but the screen with the iTunes and plug does not change. I tried connecting to my computer with iTunes open and the computer message indicated that the phone was in recovery mode. Any suggestions?

Yes. Plug it into your computer and restore it. Once it's in recovery mode, that's your only option.

I went to download the new lightroom update but my computer went dead at 51 percent. I got back on and it was gone so i reinstalled now when i click to open it sats the lightroom catalog named lightroom 5 catalog cannot be opened because another applicati

please help I need to open my my lightroom to edit and it says lightroom catalog cannot be opened bc another application already has it opened.... I went to download the update but computer went dead when came back on it was gone so I reinstalled. now wont open but ps will help birth session to edit

Make sure you don't have another copy of Lightroom actively running on your computer. If not, find your catalog file in Finder/Explorer. Look for a file with the same name, but with a .lock extension. delete that file. Now Lightroom should open the catalog again.

I connected my iphone 4 to itune, it asked me to download new update for my iphone. But after I updated the phone, the phone went dead and only shows the plug into itune diagram on hte phone. Itune cannot detect the phone anymore. Please help.

I connect my iphone 4 to the itune. It asked me to download a new update for my phone. After I downloaded the update, the itune no longer able to detect my iphone through the USB. My phone is un-responsive showing the plug into the itune icon only on the screen. Please help.

http://support.apple.com/kb/HT1808

HT201210 during a software update on my ipad it crashed. I can no longer see it in itunes. and the picture on the ipad shows the cord and the itunes icon. I have attempted to restore following all instructions and nothing helps. any advice?

I attached Ipad to my computer to sync. I received a message indicating there was a new version of the software. During the update, the Ipad crashed. The screen on the ipad is showing the iTunes icon and the USB cord. The ipad no longer shows up in my devices. I have followed all instructions online to reset the ipad,and I uninstalled iTunes and reinstalled it. No change. The same screen appears on the ipad within seconds of turning it on.

Same here. And iTunes doesnt recognize the ipad anymore, even though it works fine with my iphone. Plugged the ipad into my other laptop, i get the recovery mode message, but nothing works.
Tried calling apple support, but since my 90 days of free phone service is past, those morons want me to buy applecare. Yea, ill pass.

I have updated to iOS8. Now cannot connect to BT speaker I have been using for months. BT discovers it but will not pair. Help please

I have updated to iOS8. Now cannot connect to BT speaker that I have been using for months. BT discovers it but will not pair. I have tried switching both off & on but nothing helps.

I am sure the BT speaker not the problem because it works fine with iOS8 on my iPad!
... And no I am not trying to connect both at once. To be sure I have switched the iPad off completely and switched the speaker off & on but still with the same failure to pair. The iPhone sees the speaker but then gives me the pairing unsuccessful message when asked to connect.

Phone went dead during update

I was trying to install the latest update to my 3109c . During the installation the phone went dead and won't start again. What can be wrong and how to overcome this?

@njkk
Welcome to the forum!
Unfortunately with a S40 device such as 3109 Classic there is nothing you can do other than take to Nokia Care point for software to be re-installed.
Happy to have helped forum with a Support Ratio = 42.5

My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol, My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol

My iPhone stopped when i tried to update now it will not update or restore HELP

iPhone and iPod touch: Unable to restore

Can anyone help with issue whereby Music, Podcasts and Audiable Book Apps keep stopping when listing via Headphones following IOS 7.01 Updates on Iphone 4?

Can anyone help with issue whereby Music, Podcasts and Audiable Book Apps keep stopping when listing via Headphones following IOS 7.06 Updates on Iphone 4?
I have tried the following all ready:
Resetting Phone
Resetting Settings on phone
Change Headsets to speakers
Reinstalled Phone
Updated to IOS 7.1
No of the above has resolved the issue does anyone have any ideas?

Can anyone help with issue whereby Music, Podcasts and Audiable Book Apps keep stopping when listing via Headphones following IOS 7.06 Updates on Iphone 4?
I have tried the following all ready:
Resetting Phone
Resetting Settings on phone
Change Headsets to speakers
Reinstalled Phone
Updated to IOS 7.1
No of the above has resolved the issue does anyone have any ideas?

My iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?

my iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?

Did you try to connect in recovery mode, explained in this article?
If you can't update or restore your iOS device

Hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success

hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?

Try here:
iOS: Not responding or does not turn on

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings general about the network tab says unavailable. how can i fix this

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings>general>about the network tab says unavailable. how can i fix this

Can you make and receive calls and texts? If you can, I wouldn't worry about it. If you can't, you may need to call Verizon. However, try this first. The 4S has a Vodafone SIM card in it for foreign travel. Try taking the SIM out and doing the *228 again. Once it activates properly, you should be able to put the SIM back for safe keeping. It's not used in the U.S.

HT201365 Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation loc

Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation lock and I have no idea when I create an icloud account. I donr remember any related email or password. I am completely losttt
Any help guys ? ( I am currently stuck with Nokia 2210

Welcome to the Apple community.
Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID

I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

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