I tried updating my phone through my computer and it messed up and is now factory resetting
well today i decided i would update to ios7.0.2. it then said that i have to factory reset my phone and i didnt save any of my stuff.What should i do?
There is nothing you can do. You will need to restore your iphone.
Why would you try to update without making sure everything is stored on your computer?
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I tried updating my phone but it went to the iTunes logo and a charger logo
I tried updating my phone but it went to the iTunes logo and a charger logo
You are in recovery mode, you need to restore it through iTunes on your computer then reload your most recent backup.
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I tried to update my iphone through my itunes and recieved an error message. The phone then became frozen on the conect to itunes screen and I can not use the phone. I tried to reconect to itunes but it does not recoginze my phone it just stays frozen.
Try recovery mode as described here. You may have to try to get into recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808 -
Hello, Can anyone out there help me? I tried updating my phone to ios 6.0.1 this morning and my phone did a factory default/reset. I lost hundreds of precious pictures and all my contacts. Is there any way of recovering my photos? Please Help :-(
Yes we did a back up, but it's a new computer and we can't find it anywhere on it. We had to "authorize" it through itunes, but still nothing. Thanks for the help
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I need to update my phone, but my computer broke, and do not have a new one. can I use someone else computer to go through with the update if i log on with my itunes account or Is there a chance of loosing all my data, ie: music/photos? And if all else fails can i go to the apple store and have them update my phone?
Update to what? The 3G you want to update? You have ios3 or 4 on that 3G?
Go to a friend, authorize that pc.
Read this : http://support.apple.com/kb/ht1848
and this : http://support.apple.com/kb/ht2519
Make a backup of your stuff (from the phone. apps/photos/music/blabla). Update your phone. The phone will restore the backup automatically. -
I have copied some photos to my I phone through the computer of my friend. I want to delete those photos but not able to do. My friend is not in my country. I tried through another computer but didn't know how to delete it
If they were synced to your phone, they can only be removed by syncing them off with iTunes. Create an empty folder on the computer you normally sync your phone with. Then connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the photos tab and select to sync the empty folder you created earler. Then click Apply at the bottom to sync your phone. This will remove any photos on your phone that were synced to it from a computer.
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I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Wondering how to get my device from the other computer especially since I don't even know what computer it's connected to.
At some stage is is likely to have been connected to another computer's iTunes. It is now linked to that computer's library and iPhones can only be associated to one library at a time. Linking to a different one requires wiping the phone.
If you used the phone with another computer you owned you can transfer the iTunes library from that computer to this one and the phone will still be syncing with the same library it was before.
If all there is on the phone are items which can be backed up to iTunes and purchases which can be transferred you could do that, then wipe the phone and sync them back. -
I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes screen on. It won't go away and I have tried restarting and turning off my phone various ways various times. I don't know what to do!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I tried updating my phone to the iOS5 software. I was over the max capacity of the space in my phone so the uodate failed. After attempting this the apps in my phone wouldn't open. As soon as I click on them the screen would go blank and either stay black or go back to the home screen. Turning my phone off didn't work so the only choice I was able to find was to give my phone a hard reset. This action failed so next I backed up my files and restored my phone. NOW I'm stuck because the phone will not show in windows (xp) OR in iTunes.
My phone is now set in restore mode as to if I want to set it up as a new phone or back up from icloud or itunes, neither of the last two work. If I set up my phone as new, will I be able to reback up my phone to the previous data I had before I restored it? I really don't want to lose any pics or contacts I had.
I've been working on this for 5 hours!! I've been to every site and tried any and every tip I could from apple to fix the problem and have had NO successIf the device is not being detected in iTunes, has a different USB port or sync cable been tried? What about a reboot of the comptuer?
As for pictures/videos taken with the device, they are designed to be copied to a computer on a regular basis. Did you choose to not do this prior to attempting the update? They may be lost at this point (although they should be in the backup, but no guarantees). -
I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??
Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.
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I just tried updating my iPad through iTunes and it said it was unsuccessful and now is telling me to restore my iPad!! why is this and I'm not sure if it did back up because my iPad will not turn on.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted! I tried syncing my phone to my computer to get them back, but many of those were deleted too! How do I get my purchases back to play them???
It shows on iTunes SOME of my past purchases, but not all (looks like around 30-40% of purchases). It shows on my apple id purchase history everything i have purchased; but in iTunes, some not all of these show up. What does show up is kind of "greyed out", so NOTHING will actually play. I have followed the steps in the iTunes support about how to redownload past purchases, but this dowsn't work, as the download button is also "greyed out".
I am extremly angry and upset about this issue. Could someone please help / advise re how to fix????I'm hoping that this may be just a misunderstanding somewhere.
Could you show an image showing these greyed out items? -
my sister has a mac and i want to update my phone onto the computer but i dont want her to see all my stuff can you somehow have more than one itunes account on the same macbook so my stuff with save?
How to use multiple iPhone, iPad, or iPod devices with one computer. The only way is for you to have a separate user account to log into on that computer.
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after updating to iOS 6.0.1 my iphone 3s won't recognize my SIM card. i updated my phone through iTunes, what happened to my phone?
If it now says "invalid" or "unsupported" SIM, your iPhone was almost certainly hacked to unlock it from the original cell carrier and updating has now removed that hack and the iPhone has relocked back to that original carrier. You will have to contact that carrier and ask if it would be possible to get your iPhone officially unlocked.
Regards.
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