I tunes 7.3.1 Video problems and Lock-ups

Anyone else having this problem, I tunes 7.3.1 installed on Vista either locks up immediately or if i try to play a video the audio will run fin but the video is very choppy and can not keep up with the audio at all, and eventually will freeze then I tunes will have to be forced to close.

I have this exact same problem and it is very annoying. I don't understand how to check if the drive is SATA or RAID or what the significance of the rest of the conversation is. Did this solve the problem for you? If so can you help my solve it on my computer?

Similar Messages

  • Boot Problem and Lock-Ups

    I'm not that advanced with motherboard technologies, so I'll ask my question in Layman terms. I have a HP Pavilion 761n that comes equip with a MSI board, AMD Athlon, Win XP and 512 DDR SDRAM memory. My first signs of problems began when under normal computer usage the screen would go black then come back on and the system would then be frozen and need to be restarted. This would happen after about an hours worth of on time. The time then went down to 30mins then 15mins and sometimes even at the "welcome to xp" screen it spontaneously restarts itself. I thought it might be a video card problem, but I have tried installing an invidia agp with no luck. Any suggestions on what the problem might be or where I can start to diagnose the problem? Thanks.

    Where and how could I check the power supply? Where is the CPU heatsink/fan? Would I need a special device, such as the one to be found @ CompUSA? I did have an enormous amount of dust in the computer, I tried to clean it the best I could, but I may have missed such places as the ones you listed. Thanks again.

  • Crashes and Lock-ups

    I have been experiencing crashes and lock-ups in Premiere CS4.
    Last week I was running Encore to burn a DVD and when I noticed the processor was running flat out. I decided to run Core Temp to check the temperatures. At that point my encoding stopped and Encore locked up.
    Now I usually have Core Temp start when I load Windows. I have now disabled it and when I ran Premiere last night guess what? No lock-ups. Now this is early days but I suspect Core Temp might be the problem. I hope so. I'll report back with my findings when I have had more time to experiment.
    PS I'm running Windows XP SP3, Quad Core 6600 and 4Gb RAM
    Cheers,
    Tim

    You posted near the end of a similar thread in the CS5 forum.  I branched your post into a new topic and moved it here to this forum.  My post #1 was a request to be more careful where you post.
    If you want to see where you originally posted, click on the word "thread" in the phrase "Branched from an earlier thread", located at the top of the post list.
    -Jeff

  • Hangs, severe slowness and lock-ups running Firefox 27.0 / 28.0 on Windows XP / Is it possible to block plug-in container?

    Been experiencing severe slowness and lock-ups with Firefox of late, which ends with a sudden drop in memory usage and me having to repeatedly shut it down through Task Manager. I have created a new profile and disabled hardware acceleration. I have tried disabling all plug-ins and extensions, yet I noticed that at times (not always) plug-in container was still an active process, which I don't understand. Why would it be active when there are no enabled plug-ins? I also noticed that when plug-in container is not active (showing under Processes in Task Manager) I do not have this problem and Firefox runs normally? I need to block plug-in container. Please help.

    I have just tried on Windows 7 and used process explorer on that. I would expect the results to be displayed in a similar manner on Windows XP.
    Plugin-container is shown as being run from Firefox, and in turn if I mouse over or left click the line for plugin-container .exe then under ''command line'' it tells me what is running, in my case at this instance it is Flashplayer and so it displays
    .... \Macromed\Flash\NPSWF32_12_0_0_77.dll .... plugin ....
    It is identifying it is FlashPlayer
    The worry with your apparently unknown operation is that within the plugin-container it may be safe but if plugin-container is disabled maybe it could be malware and cause a problem.

  • T400 - Video problems and a long wait for repair...

    Hi,
    I'd just like to state my experience with Lenovo Customer Support for a video problem with my T400.  Bottom line, as of today, it's been around 27 business days that it's been with Lenovo, and 41 days total since it's failed on me, and nobody, including Lenovo Customer Support, seems to know what its status is exactly, except that they're waiting on a part which has no ETA.
    In July 2009, I bought a T400, a 2764CTO version with the switchable graphics between the internal intel graphics and the ATI GPU.
    All was well until February 1st, 2010, when the LCD sudden wouldn't work.  Well, it would work, but the screen was very very dim, even with the display maxed out on brightness.  You would have literally bring your nose to the screen in order to even make out any text or images - definitely unusable.  However, if you hooked up an external monitor via the video output, the T400 would display video output properly that way.  When I did this, I noticed that the switchable graphics option wasn't there any more - couldn't switch to the ATI GPU.  Based on this, I figured it must be a video card or LCD issue, or a combination of both.
    So, I called Lenovo Customer Support (CS) at 1-800-565-3344, since I'm up here in Canada, and I initially was issued a case number of 41JRFSD, and I agreed to send it to a local Lenovo Repair Centre.  Oops, my bad, I made a mistake using the locator tool I was told to use at bplocator.lenovo.com, and thought the Centre was relatively close.  Not quite.  So, I called Lenovo CS again, and they issued me with a new case number, 40KWSYF, and said they'd send a box for return to depot.  And within 2 days, Feb 2nd or 3rd, I got a Purolator courier return box.  That's fast service!  Pleased, I put my T400 in according to instructions, and I sent it off.
    Fast forward to about mid-February.  I called Lenovo CS, and apparently there was a delay - the depot needed a part that wasn't in stock. Fine, I know these things can happen - I'll wait.
    Fast forward to March 1st.  I talk to a Lenovo CS rep, and it appears that the part needed has arrived, and they've put a rush order to get the computer back to me. Great!
    Fast forward to March 8th, still no computer.  I talk to another Lenovo CS rep... strange, there's no update.  The issue gets escalated to the Depot managers.
    Fast forward to March 12th.  Still no word on my T400's status.  An email fron CS has been sent to the depot.  Not even the CS reps know what's going on.  The rep I talk to figures there should be a response by the end of the day.
    Fast forward to today, March 13th, 4:50pm Pacific Time.  I just finish talking to Lenovo CS, there's been no response from the depot.  Apparently there's a part that they're waiting on for repairs, but there's no ETA on it.  Is it the same part that I've waiting on all this time?  Is it a new one?  I don't know. 
    At this point, I've been told to send an email explaining my situation, and I've also been told to talk to Scott the next time I call CS on Monday after 3pm Eastern.  I have to stress that the Lenovo Customer Support Reps I've talked to have all been very sympathetic and have been courteous, helpful, and professional - something I appreciate from having worked in Customer Support myself.  But the bottom line remains: my computer's not back to me.
    So, my questions to the community here: is my experience here typical?  Is there any hope of my seeing my computer back, or even at least just the hard drive?  I've used Lenovo computers for work for the past 7 years, and it was my good work experiences that led me to buying a Lenovo for home use.  However, it's been a while since I've been without my T400, and I was hoping to get my taxes done on the computer too, since they're due at the end of March.  I'll reserve judgement on Lenovo until I get my computer back, but at this point, all I can say is... I'm disappointed.
    If you're reading this, I'll let you judge my experience for youself.  I'll update my case as it progresses. 
    Thanks!
    Moderator edit: Removed support contact private information, per the Community Rules.

    Hi all,
    So, an update with some good news: my computer is finally back!  
    After a total of over 40 business days (just over 2 months) I finally have my T400 back at home, working again!
    According to the spec sheets, the repair depot had to replace: the systemboard/planar, display/LCD panel, LCD cable, PC card, bluetooth, and the inverter.  BIOS/Embedded controller was also updated, along with the regular diagnostics to ensure everything was working properly.
    I give Lenovo credit though: they got the final parts to repair the computer on Monday, April 5th, and shipped my computer back to me for the next day (today, April 6th).  That's fast service, once repaired!
    However, my case spans over 4 screens of updates and repair depot orders of parts.
    Also, it took me over 10 calls to Lenovo's Customer Service, plus an escalation to a higher-level manager after 1 month had passed, to get progress updates and ETAs for repair.
    Lenovo called me only once to give me an update, and that was the manager whom my issue was escalated to: all the other times, I called Lenovo for an update.
    The story doesn't end here, however:
    In talking to Customer Support, they told me that Sales might be able to sell me an extended warranty at a discount, given the issues I had.  And indeed, after talking to Sales, they offered me a 1 year warranty extension at a price of just over $100 CDN, plus tax.  This is a sale price, compared to the regular retail of $129.  Unfortunately, they can't sell me just one month.
    At this point, I refused their offer, and again escalated to a manager to request an extension of exactly 1 month on my existing warranty.  I figure 1 month delay in repairs, that's plausible - crap happens, and while most repairs take 5-10 business days, I can understand it can sometimes go higher.  Two months though....  My request for a warranty extension is being considered by the manager it was escalated to.
    So, one last question for you folks reading this: am I being unreasonable, talking to Lenovo support one more time to request a 1 month extension of my warranty, given the length of time it's taken for repairs?  I'll post the response Lenovo will give me tomorrow, as they've said they'll do.
    One thing for sure: Lenovo's response will definitely influence my choice of brand from whom to buy a new computer (and it will influence the choice of my friends who've heard my issues, and maybe yours too).  My particular repair problem may not come up often, but if it does happen to you, I'd be happy to know of your experience.
    Thanks for sticking with me through the drama!

  • Weird Video problem and kernel panic!

    Okay, so last ngiht I was running tech tool maintenence, and I had repair on. So, it finished scanning my startup volume (I was on my eDrive) and then I shut down and restarted. Now, it tried to start from my startup volume (tiger 4.7, with latest updates) and it says you need to restart your computer (which means there is a kernel panic, am I right?) I try safe mode to no avail, I even reset the PMU and reset the PRAM (but I didnt hear the starup noise again). So, I put in my backup HD, and it starts up, but wait! Now the video is horribly wrong! It is all in TERRIBLE quality and in mostly only greys, I mean it looks like a 4 mb vram video card, there are very few pixels of color( there are some intermitedly) and there is terrible ghosting, and I can barely read anything. so, I checked my display, and universal access settings, and fooled around with those, and nothing happened. So, now I try and start from my eDriveand it start, but now it has the same horrible color problem as my other drive. Oh boy, this is a new computer, and I already have a kernel pnic, and a video problem, what can I do? Thanks for any help. Matthew. I have a sawtooth, a radeon 9200 flashed video card, and the latest tiger.

    What if you tried running mplayer with the following command :
    mplayer -fs -zoom filename
    As for the "too pixelish" problem well... you could try increasing the "nice" level (at least in VLC). For the other video players I don't know.
    Last edited by FizDev (2007-11-01 02:50:28)

  • [SOLVED]Video problems and more

    Some months ago, I posted about my video problems in trying to install Arch on several different computers.  Getting no good results I gave up, but recently made another attempt.  Right now, I have Arch installed on my test computer which is a MSI Celeron, with onboard S3 ProSavage video, one monitor. I do not use a desktop, only the JWM window manager, no icons, wallpaper or any other crap.  Here, Arch is great. Ultimately, I want to get Arch set up on my workhorse which is an Asus P4, with no onboard video using dual monitors.  I might add that this ASUS board, with two old nVidia cards, AGP and PCI ran dual monitors with FreeBsd and Debian.
    Herein lies the problem:
    I want Arch NOT to mess with the video until I start xorg regardless of whatever AGP and PSI card I might be using.  Please stick with the BIOS resolution.  This is how it was with every other linux I have installed.  I have tried several video cards, AGP nVidia, ATI, and Matrox, as well as PCI nVidia and ATI, all with different results. Using most of the cards, I get a console (no, haven't messed with xorg yet) that appears in the upper left corner so small I can't read it.  Or else, there's a white square that obliterates the upper left of the console,  The only time this doesn't happen is if i use the matrox AGP card or an ATI PCI card not in conjunction with another card.
    I read to use the vga=xxx in the grub menu list as well as kernel boot option set to nomodset, but either I don't know how to do this, or else it doesn't work for me.  What is KMS, and how to use it?
    I want to resolve this issue before attempting to get dual monitors set up on the Asus board.  Any help is appreciated
    Last edited by Ron74 (2011-03-18 16:17:45)

    bohoomil wrote:
    Ron74 wrote: What is KMS, and how to use it?
    KMS
    I don't quite get it: does the picture get messed up as you described after the kernel loads? Do you have normal BIOS logo / text before the bootloader starts?
    As Arch takes over the boot process, the resolution becomes somewhat higher, and then when comes the logon screen it's so small, in the upper left, that I can hardly read it.  This problem is well documented on the search engines.  I have read where some users want a higher console resolution, and others want a lower resolution.  I have installed Slack, FreeBSD, Debian, TinyCore and others, without this problem.  Apparently, Arch is deciding what screen resolution a user should have in the console.  This would be more understandable were it not that there is no consistancy between various video cards. Yes, I'm guessing that this happens after the kernel loads.  But how come the discrepancy between different video cards?

  • Please help! Major problems (performan​ce and lock-ups) with brand new W520 with Intel 520 SSD

    My company primarily uses HP machines but I've been a long time IBM (now Lenovo) fan so I recently had IT purchase me a new Lenovo W520 (product ID 42763LU).
    Once the machine arrived I had them do the following:
    Remove the 500GB HDD and replace it with an Intel 520 series 240GB SSD
    Remove the optical drive and install the 500GB hard drive that came with the machine in the optical bay (with the bay adapter of course)
    Format both drives and put a preconfigured windows 7 64-bit image on the SSD
    A general summary of the system is the following:
    Intel i7-2860QM CPU
    8GB RAM
    NVIDIA Quadro 1000M
    Intel 520 240GB SSD (primary HDD) [SSDSC2CW240A3]
    Hitachi 500GB HDD (optical bay) [HTS727550A9E365]
    Intel Advanced-N 6205 network adapter
    TouchChip Fingerprint Scanner
    The machine was a few days delayed getting to me due to "hard drive driver issues" (that's what I was told). When I received the machine I immediately noticed that it was much slower than I expected (I have a custom built i5 HTPC at home running windows 7 on a Crucial SATA III SSD that I was comparing it to) and I was experiencing frequent hangs (ranging from 30 seconds to multiple minutes), super long boot times, general “slowness” at times, and occasional lock-ups. Since our "baseline" laptop here at work is the "equivalent" HP workstation my IT guys have been less than helpful in helping me to solve this issue. Being reasonably computer savvy I decided to try to try to fix the issue myself. I performed the following “troubleshooting” steps:
    1. One of the first issues (errors) I noticed in the event viewer was errors related to the optical drive. Clearly the image they installed on the machine was not from a machine with the same hardware configuration. So, I decided to just wipe the machine and perform a fresh install of windows 7 from the disks (well, USB). After spending multiple days installing windows, performing updates, making sure all the drivers were current, and installing only the critical software I need, I was disappointed to realize that although I fixed the optical drive errors the machine was still slow, was hanging, and locking up regularly.
    2. Removed the cover on the machine and removed/reinstalled the drive to verify it was secure.Everything looked good.
    3. Verified the latest firmware is installed on all my Intel hardware. Everything seemed up to date.
    4. I performed a number of troubleshooting steps like booting the machine with/without the battery, with/without the HDD in the optical bay, installed/removed from the docking station, etc. and none of these things helped (also a note – occasionally when running on the battery I was hearing a strange “buzz” or “static” sound coming from the area around the SSD).
    5. Next I did some internet research and learned quite a few things. First, it sounds like others have had similar problems with this machine and/or SSD combo and there were quite a few options suggested to “fix” these issues. The general consensus for troubleshooting steps were:
    5.1. Download and install the latest Intel chipset drivers and AHCI controller drivers (overwriting whatever windows installs during updates).This didn’t fix anything.
    5.2. Turn off PCI express link state power management in the power manager. This didn’t fix anything.
    5.3. Disable superfetch, prefetch, indexing, defragmentation, page file, system restore, and hibernate. A few of these were already disabled by windows so in those cases I just verified they were disabled in the services and application editor. These things may have slightly increased performance but did not fix the major hang/lockup issues I was having.
    5.4. I followed online steps to edit the registry to disable the PCI link power management by adding ports, adding the required variables, and setting them all to 0. This did seem to have fixed the hangs and/or lock-ups but the machine is still much slower than I would expect (boot times are still pretty slow and it does “stutter” when I’m doing more than one thing at a time. Also a note here – I have the Intel SSD toolbox installed and I noticed that it was giving me a warning for DIPM not being optimized. I made the mistake of clicking “Tune!” and then started having the hang/lock-up issues again. I went back into the registry and sure enough the PCI link power management variables for ports 0 and 1 were set back to 1. I set them back to 0 and the hangs have gone away. I will not be “tuning” the DIPM through the Intel SSD toolbox again…
    6. I also fixed a couple of other minor errors I was seeing in the event viewer by disabling benign services and/or making slight timeout modifications (I researched each issue on the internet to verify they were benign before I implemented any changes). These fixes didn't seem to do anything other than make some of the errors/warnings go away. So, the list of errors/warnings has become much smaller but I’m still getting the following (maybe an issue, maybe not?):
    Event ID 37 for every processor saying that they are in a reduced performance state for xx seconds since the last report
    Event ID 10002 - WLAN Extensibility Module has stopped
    Event ID 4001 - WLAN AutoConfig service has successfully stopped
    Event ID 27 – Intel® 82579LM Gigabit Network Connection link is disconnected
    I suspect the WLAN errors have something to do with windows fighting with the Lenovo access connection tools?
    7. Since the machine still seemed slow I downloaded the program AS SSD and checked the performance of the SSD. When I compared my performance numbers to the benchmark numbers I found onlineI was very surprised to discover that I’m getting about 50% of the performance that I should (values below are read/write).
    Seq: 262.11 / 188.32 (s/b 504.58 / 298.28) [MB/s]
    4K: 15.83 / 44.92 (s/b 21.70 / 62.60) [MB/s]
    4K-64Thrd: 165.23 / 154.46 (s/b 241.38 / 234.08) [MB/s]
    Acc.time: 0.218 / 0.294 (s/b .0186 / 0.208) [ms]
    Score: 207 / 208 (s/b 314 / 327)
    Overall Score: 533 (s/b 797)
    One more note - it seems like my cooling fan is running at a high speed almost all of the time. This is probably one of my power settings (I think I have it set for max performance) but it's even doing this when there is no load (i.e. I'm using IE and just vieweing webpages - like right now).
    So, I apologize for such a long post but I’ve spent countless hours researching and troubleshooting this problem and haven’t been able to figure out what the heck is wrong here. Am I missing something simple or do you guys think I have a SSD and/or problem with the machine itself? To say that any and all help would be greatly appreciated would be a massive understatement – I’m on the verge of pulling my hair out and I really need this machine working as quickly as possible!
    Please let me know if you have any suggestions and/or need additional information. Thanks in advance for your help!
    -Erik

    Lol gotcha about the drive as an option. I didn't go SSD with mine. Do you have the latest firmware on your drive? It is supposed to be v1.97. Just checking (ah and I see item 3 so guess so). Do you have the SSD drive toolbox software installed?
    http://downloadcenter.intel.com/SearchResult.aspx?​lang=eng&ProductFamily=Solid+State+Drives+and+Cach​...)
    Seems some useful tools are in there. I can't say much beyond that with the drive. Oh. Why does your fan always run at high speed? Can you describe that?  I mean, are we troubleshooting the right kind of issue? Is there anything else going on with your system? I saw about the reduced core speeds message. what are your system loads like? Anything causing high cpu utilization? Could be something other than the drive causing your low numbers and lockups.

  • Random Restarts and lock ups

    Hi all,
    I know there's similar threads on this, but i'm experiencing random lock ups and the phone restarting itself at random. It's the "panic.plist" crash several users have complained about. This issue mostly leads to a hardware problem according to the existing threads.
    In my case, this happens about once a month, like a handful of times ever since 12/20/2011 (date of activation). If my hardware was shot, wouldn't this happen several times a week? Several times a day?
    64 GB iPhone 4S w/ iOS 5.1.1 by the way.

    Just an update - ripped the sound card out, rebooted and installed the software for on-board sound - problem solved i can actually talk on vent and the computer boots without errors and hasnt crashed in the past week. Basically was $200 very poorly spent as i cant really be bothered ever putting it back into my system - support told me to download the latest drivers (first thing i did when i found the problem s didnt fix a thing) huge thumbs down for creative - to sum it up - use onboard sound if it works and you want a stable computer.

  • Overheating and Lock ups with MSI TI4200 128DDR

      This card seems to overheat and lock up during game play.
      Does anyone have a solution?
    My system:
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    Intel D845WNL
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    SB Live 5.1
    MSI TI4200 128DDR
    WIN 98SE
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    No overclocking
    Currently I play games with the case open and an external fan blowing into it.
    This as fixed the problem.
    I looking for a permanent solution.
    Should I get a better PSU?
    ...or should I just get an ATI 9700 Pro

    From what you said your PSU is handling the load but having a dual fan PSU will help temps by maybe a degree or two.
    You may not have adequate ventilation and need to ad some fans to your case but that may be the straw that breaks the camels back if you are on the edge as far as adequate power is concerned.
    There are quite a few folks that run with the side covers off but you have to keep in mind the ambient temperature where the PC is being used in any case.
    So far my experience with GF4 cards is they inherently run hot and can raise the temp in your case several degrees. Nature of the beast.
    Bottom line, better cooling and airflow is paramount and take a look at the heatsink, it may have been mounted poorly...this happens with any manufacturer at times and I usually re-mount it with a thermal paste of my preference. Keep in mind you will probably void your warranty with the manufacturer should you need to return or RMA the product.

  • Beach balls and lock ups

    ep... need some help with my issues that have been going on for a while.
    turning off time machine reduced the temporary lock ups, but they still occur.
    also have done a complete reinstall of leopard... issues still occur.
    my setup... a mac pro.
    programs randomly lock up, show a beach ball and force quits do not respond very quickly (sometimes it takes 1-2 minutes to get out of the stall).
    adium, handbrake experience frequent stalls.
    ical and fontbook won't open at all... just beachball and eventually quit.
    firefox crashes about 2-4 times a day.
    terminal is very crashy.
    what can i do to solve these issues? i'd gladly reformat but the archive & install (without importing settings) barely improved the situation.
    thanks for your time & effort to all those that assist...

    holy crap i removed all the windows truetype and font fork (eh?) files from my system and fontbook now loads.
    i had a feeling it was font related, but things are looking up...
    will post more findings...

  • Yosemite video problems and crashing on Mid-2010 27-inch iMac

    I have an iMac (27-inch, Mid 2010) running a 2.93 GHz Intel Core i7 processor with 12 GB 1333 MHz DDR3 RAM, 2 TB hard drive and the ATI Radeon HD 5750 graphics with 1024 MB VRAM. Ever since upgrading to Yosemite v. 10.10.1 I've been experiencing extreme instability with frequent full lockups requiring hard power offs and video pixelation issues with radom 1/8" green and purple squares flashing randomly on the screen. I've reinstalled Mavericks on an external drive and when booted from it experience no issues at all. So the problem is not hardware, it's a problem with the Yosemite OS. When is Apple going to address this issue and come out with an update to Yosemite to fix these problems? My iMac is almost useless now.

    Try a restart.
    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account
    Try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
    Safe Mode - Mavericks   also Yosemite
    Safe Mode - About

  • My 2011 MacBook Pro does not start and stop after the apple appear, they said that the problem is a video problem and need to change the logic board. Cost almost same to buy a new one. Somebody have the same problem?

    I have a MacBook Pro early 2011. Does not start. After the apple show, a blank screen appear. The service said that the problem is with the video plaquue in the logic board. Need to change. Cost lmmost the same than a new MacBook Pro. Somebody has the same problem? What we can do?

    I hate to break this to you, but life isn't fair. If your job is that critically in need of a computer, then you should have a spare to use for just this kind of situation or have your employer provide you with a computer to use.
    Computers break down, just like cars. If your car breaks down do you curse the car maker or get it fixed? Surely, you paid more for your car than the computer.
    This is reality. Best get used to it because it won't get any better.

  • Bluescreens and Lock-ups with 2.15.0

    I downloaded the latest driver version, 2.5.0006 today in an effort to try and fix an issue that was intermittently causing the card to stop working (either Vista would tell me no sound device was detected, or there inexplicably would not be any sound what-so-ever).
    Since 'upgrading' to the latest version, I have experienced 2 BSoDs and 2 complete system lock-u
    ps.
    Frustratingly, even the BSoDs themselves are locking up while allocating memory for the crash dump, so I can't get any useful information about what is causing it. Since the only software I've installed in the past month or so - aside from Vista updates - is this sound card driver update, and I haven't seen a BSoD since August of last year, just before nVidia managed to fix an issue with their video card drivers, I am highly suspicious that the crashes are caused by these Creative drivers.
    I have contacted customer support about the issue, but while I am waiting to hear back from them, are any of you running across this issue at all My current plan is to wipe out all the drivers and software and install Daniel_k's latest distribution to try and fix this problem. Does anyone have any other suggestions
    Edit - System specs:
    PC Power & Cooling Silencer 750W
    Intel Core 2 Duo E6700 2.67 GHz
    EVGA nForce4 680i mobo
    4 GB RAM
    BFG nVidia 8800 GTX (x2 in SLi)
    Sound Blaster X-Fi Elite Pro
    Windows Vista Ultimate 64-bit
    While I was updating the post with my system specs, the computer BSoD'd again.
    Edit #2
    And in case you were wondering, no, the driver update did not fix the original issue.
    Message Edited by Emura on 04-2-2008 2:00 AM

    Yeah, sounds like you're getting the same problem as me. I've been having random lockups upon reboot as well as lockups and bluescreens while using the device; listening to music, watching YouTube videos, and playing games.
    Interesting to note that we don't have the same chipset, amount of RAM, video card configuration, processor, or Vista installation.
    It's been about 24 hours since I e-mailed tech support about the issue. They say their average response time is 24 hours, so I'm hoping to see something tomorrow.
    As for overclocking, I haven't overclocked this PC so I don't think that's the issue. I appreciate all the feedback and suggestions that have been given so far!
    Update: I recieved an e-mail from tech support today, and it was exactly the canned auto-response I was expecting. I'll copy and paste parts of it here:
    CLI Support wrote:
    1. If there is an onboard audio on your PC's motherboard, it is
    recommended that you disable onboard audio to prevent any conflicts it
    may cause with the Sound Blaster device.
    CLI Support wrote:
    2. Please follow the steps to uninstall and reinstall the sound card on
    your system by following the instructions in the following knowledge
    base article.
    Title: Uninstalling Sound Blaster Drivers and Applications
    URL: http://us.creative.com/support/kb/ar...asp l=3&sid=72
    CLI Support wrote:
    The only method for obtaining a refund or exchange is through the vendor
    (original place of purchase). We can only accept a returned unit if the
    product is possibly defecti've, in which case an RMA (Return Merchandise
    Authorization) would be issued. The Creative Labs RMA department's
    responsibility is to test and repair/replace defecti've products once our
    technical support agents have determined the product to be defecti've via
    troubleshooting steps.
    CLI Support wrote:
    In the meantime please take the time to browse our latest offerings from
    Creative:
    Stunning design and superior audio reproduction. The Creative HQ-900
    Headphones embody all these and more while deli'vering clear and detailed
    playback for all genres of music. Coupled with its reversible earcups,
    the HQ-900 headphones is great for critical music monitoring and is the
    choice headphones for club DJs and home studio mixers.
    More info about the product in this link:
    http://us.creative.com/products/prod...8&product=7009
    At this point, I'm pretty tired of dealing with this card. The store I bought it from won't take it back for an exchange or refund, and I doubt CL will RMA it, since the 'product' seems to work fine (though IMHO, defecti've drivers = defecti've product). Even if I could get an RMA through CL, they'd only end up sending me another card, which wouldn't fix the driver issues at all.
    I'm going to look around and see if I can find someone interested in buying it, then put that money towards a new card from M-Audio. In the meantime, however, I'll play CLI Support's game and try uninstalling and reinstalling the drivers again. Let's see where that goes.
    Message Edited by Emura on 04-3-2008 0:24 PM

  • At my wits end can any one save xmas for me Re K6Delta LSR And lock ups

    Hi Guys,
    Right i have built a pc for the kids but when i try to get it to run it locks up randomly.
    Spec
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    Amd Athlon 2800 XP CPU
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    DVD Rom
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    ATI 8x AGP 9600 Radeon Pro
    Latest drivers for all the above where aplicable are installed.
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    Any one any ideas. I'm stuffed and it's supposed to be a xmas presant for the kids but it wo'nt be much good if they cant game.
    Is their anything else i should be doing as i dont belive that 2 boards 2 cpus can both be faulty.
    PLEASE PLEASE PLEASE HELP QUICK

    Perhaps you could try the usual stuff, I suggest you start with no 5 or 6, as the other then will be natural:
    1 Are all cables properly connected: power cables, IDE-cables, sound etc
    2 Are the units set as master and slave if applicable? Suggestion, keep harddisks on a separate IDE connection, No 1.
    3 Are there any hard ware conflicts? See Control Panel/System!
    4 Have you tried entering 'Safe Mode, if applicable, where you can see and remove surplus hard ware?
    5 Try minimizing your system, and install just one unit at a time! Time consuming, I know, but rather effective.
    6 What does the BIOS say about the installed units? Are they correctly acknowledged? Press Delete (or whatever) during start-up to enter BIOS.
    7 Can you reach Windows Update? Microsofts knowledge base might also be useful.
    8 Have you had backgroun programs running while installing software and drivers? Common problem when updating. The only thing you really, really need is Explorer, but SysTray is also recommended.
    9 Run MSCONFIG or applicable to see what the computer thinks it should load and be running. There you can also remove programs to start automatically.
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