I updated 6.1.2 to my iphone 4 via itunes. when i finished, i lost all my messages and pictures. how can i restore it? please help. they're very important to me

i updated my iphone 4 via itunes from 5.1.1 to 6.1.2. when i finished update it, it deleted all my messages and pictures and they're very important to me. please help me to restore it. thanks

If you did this on the Computer you Usually use... then Sync the content back...
If not... See Here...
Download Past Purchases
http://support.apple.com/kb/HT2519

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Restored iPhone to fix a ringer failure, but lost all my texts and pictures in the process. Then, my backup failed to mount. Is there any possibility of recovering them?

So my iPhone 4S stopped ringing, and I was missing all of my calls. The speaker works, it's not on silent, and I'd exhausted most every other option (messing around with accessibility options and various soft resets), to no avail.
So I reset it to factory settings, logged in with my Apple ID, and lo and behold, my backup failed to take. All my apps got restored, but my texts and all of my pictures are missing.
So here's what I want to find out.
1. Does the reset procedure involve writing over all old information with 0s?
2. If not, is it possible to recover the data, in full or in part, through some alternative methods?
The phone is out of warranty, so I'm willing to try whatever it may take to get this data back.
Thanks in advance.

Apps have never been included in the backup, so is there actually a backup?
Have you failed to use the device as designed, meaning syncing contacts to a supported application on the computer or a cloud service?
There are some 3rd party programs that claim to be able to extract data (like sms) from a backup, try a google search.
Unless you're willing to spend and extremely large amount of money, there is no way to recover the data that may still exist on the iPhone.

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Hi Mptuck,
Thanks for using Apple Support Communities.
There may be a problem with your device, which could be water damage. It is best to take your device to the Apple Store and see if the Geniuses can fix it.
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Are they still listed on your device when you go to Settings>iCloud>Storage>Numbers? If so, they should still be in iCloud but you may need to contact support to find out why the Numbers app isn't able to access them: http://www.apple.com/support/icloud/contact/.

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if you don't have a backup on iclouds or itunes that you can restore to, then all is gone. http://support.apple.com/kb/HT1766

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Hello JeepJackie
Check out the article to download your past purchases to your iPhone.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
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Hello chiêu trần
If there is an issue with any app then use the steps in the article below to report the issue to the App Store.
iOS: Troubleshooting Messages
http://support.apple.com/kb/HT1933
Regards,
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What you me

My husband and I both have iphones and share the same apple id. Everything was working fine until I synced his phone which lost all his contacts and pictures and gave him my info. I then used verizon's contact retreival app and got his contacts back

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Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?

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He needs to restore his phone using the computer he normally syncs with. He also needs to pay more attention to the prompts he gets before he just clicks on "OK"...
There is no way to "undo" this. Sounds like he plugged it into a computer he'd never synced with before and it offered to restore from an existing backup... yours.

I just restored my iphone to factory seeting because itunes would not recognise it because of some error, and as such i later restored my data but found that all my contacts and pictures had not been restored,

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I updated 6.1.2 to my iphone 4 via itunes. when i finished, i lost all my messages and pictures. how can i restore it? please help. they're very important to me

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