Restored iPhone to fix a ringer failure, but lost all my texts and pictures in the process. Then, my backup failed to mount. Is there any possibility of recovering them?
So my iPhone 4S stopped ringing, and I was missing all of my calls. The speaker works, it's not on silent, and I'd exhausted most every other option (messing around with accessibility options and various soft resets), to no avail.
So I reset it to factory settings, logged in with my Apple ID, and lo and behold, my backup failed to take. All my apps got restored, but my texts and all of my pictures are missing.
So here's what I want to find out.
1. Does the reset procedure involve writing over all old information with 0s?
2. If not, is it possible to recover the data, in full or in part, through some alternative methods?
The phone is out of warranty, so I'm willing to try whatever it may take to get this data back.
Thanks in advance.
Apps have never been included in the backup, so is there actually a backup?
Have you failed to use the device as designed, meaning syncing contacts to a supported application on the computer or a cloud service?
There are some 3rd party programs that claim to be able to extract data (like sms) from a backup, try a google search.
Unless you're willing to spend and extremely large amount of money, there is no way to recover the data that may still exist on the iPhone.
Similar Messages
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please help
Hi julierochelle,
Welcome to the Support Communities!
If you have a recent backup, then restoring from the backup would be the easiest way to get back on track.
Is your iPhone set to automatically sync when you connect it to iTunes? You can change that to manually sync so that you have more control.
The two articles below should help you with this:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535?viewlocale=en_US
Happy New Year!
- Judy -
my iphone wonbt charge let it die but now it wont charge and it did the same thing after i restored it
Resetting the Logic Board
Resetting the logic board can resolve many system problems. Whenever you have a
unit that fails to power up, you should follow this procedure
before replacing any modules.
1 Unplug the computer.
2 Press the Power On button on the front of the unit.
3 Open the side access panel.
4 Remove the battery from the logic board.
5 Wait at least 10 minutes before replacing the battery.
6 Make sure the battery is installed in the correct +/-
direction.
7 Reassemble the computer and test the unit.
Cheers, Tom -
i restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync across
Did you restore the iPod on this computer?
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
I just lost all my contacts and pictures from vacation trying to download them to my computer because my phone reset to my origional sitting. Is there a way to reset my phone back to today date or recover my pictures?
In short. No, you cannot unsync. If you had a back up from your old iPhone you cand restore from a back up.
In iTunes go to Edit > Preferences > Devices > and select the latest back up.
Before you synced your phone did you have it set up with the PhotoStream or iCloud? The pictures would be saved there. Or if you had them sync to a file on your computer. -
My daughter just synched her new iphone with her itunes account and it wiped out her contacts and pictures. Is there any way to recover them?
Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.
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i updated my iphone 4 via itunes from 5.1.1 to 6.1.2. when i finished update it, it deleted all my messages and pictures and they're very important to me. please help me to restore it. thanks
If you did this on the Computer you Usually use... then Sync the content back...
If not... See Here...
Download Past Purchases
http://support.apple.com/kb/HT2519 -
My husband and I both have iphones and everything was ok until I synced his phone and lost all his contacts and pixs. I downloaded verizon's contact retreival app and got his contacts back but now his contacts keep overwriting mine. I can sync my phone and get my contacts back but within a few hours, his show up again. We use the same apple id for purchases. What can I do?
Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?
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While trying to sync my calendar to my new mac, I lost all my calendar events on my iPhone. Best guess is I didn't set up icloud on my phone first and my computer deleted them. Is there any way to recover my calendar from iCloud?
Your music will only be where you put it.
Did you copy all of your music from your backup copy of your old computer to your new one? -
I don't know what more details to offer. The browser crashed, all my open tabs were lost, and when I restarted Firefox, it did not give me the option of restoring the tabs. I really want them back. Is there any way to roll back and recover them?
That gripes me to no end, as well. You might think Mozilla could think this one through, at least to the point of realizing there should be a manual means to recover open tabs NOT restored automatically after a routine FireFox crash.
And if Mozilla cannot stabilize FireFox, it will keep losing users back to IE.
The epidemic of crashes seemed to begin when FireFox "improved" itself with the idea of running 3rd party plugins in a "container", which is still far from reliable. I must run SysInternals Process Explorer at least once per Windows session to keep FireFox from destroying itself.
Aside from FireFox being so unstable, Mozilla should show some concern for users and make the manual restore option very plain from the UI-- such as "RESTORE OPEN TABS LOST SINCE THE LAST (*&&!!! FIREFOX CRASH"
Presumably-- and that may presume too much-- Mozilla leaves the open tabs "log" in place during each update. If that record of open tabs remains untouched from update to update, then why does FireFox screw up, update after update, and routinely fail to recover all tabs?
You might think someone at Mozilla would realize something is wrong. I have let Mozilla "phone home" after each crash, and yet the problem continues. -
I needed to restore my iphone 5. I lost my pictures and music from itunes. I gave them a different email from my original email. If i restore again under my original email, can I retrieve my music and photos?
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
Changed Password but lost all my photos and itunes ! Help !
Hi.
I have been storing my music and photos on my powerbook G4 for a year when I finally got around to changing my password (by inserting the Start-up disk and going to Systems and Resetting Password). In a burst of enthusiasm, I also then changed the name of the user. I then logged back in (with my new password and username) but found to my dismay that itunes and iphoto are now empty !!! Disaster !
The things I previously loaded on my hard-drive (e.g. applications) are still there, so I am wondering whether my music and photos are also still lurking around? Does anyone know what I have done wrong and how I can get back my music and photos?
Many thanks !
Most Incompetent Apple User Ever
Powerbook 17 inch Mac OS X (10.3.8)I would try and change the username back to what you had it.
This page should help you:
http://thexlab.com/faqs/renamehomerecovery.html
by Dr Smoke
regards roam -
I turned on the "contacts" feature in the iCloud menu in settings on my iPhone4. I ended up with a lot useless email addresses from my yahoo contact list that was cluttering up my phone contacts (actual phone numbers.) I thought I could undo this by turning off the contacts feature in iCloud. Instead, it wiped ALL of my phone number information in contacts, and left me with just the list of my email addresses, which I don't need. I am desperate to recover all those phone numbers! Please help.
Kilted Tim
It worked! Thank you.
Now I just need to delete the email address that are cluttering up my phone contact list.
Again, thanks. -
Hi!! I was updating my iPhone 4s to ios 6 and It got stuck on the recovery mode and I had to do a company restore!!
Unfortuntately I lost all my photos including images of my daughters birth of which I had not taken a backup
Is there any possibility of recovering the same? my wife is going to kill me!!No backup, nothing to recover.
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Like the question says, is there any way to recover them?
I can't pull them off my old install since it was erased.Lets hope that you did not really erase your old profile, you would have had to go a little out of your way to do that. I've never used Sync but you have to have something to Sync to.
Use the following to see if you have more than one profile or your lost bookmarks
in the bookmarkbackups folder.
Type about:support into the location bar the click on "Open Containing Folder" that will take you to your current profile. The bookmarkbackups folder has 5 backups (.json files) any of which can be restored with Firefox up through restore bookmarks.
It doesn't sound like the install pulled in your old bookmarks, so continuing ...
Sounds like you created a new profile instead of using your existing profile.
Open your profile folder and go up one level to see if you have multiple
profiles ...
HELP (Alt+H) --> Troubleshooting information... --> "Open Containing Folder"
(or type about:support into the location bar then click on "Open Containing Folder")
note the filename, then go up one level to see if you have additional profile folders.
Check the dates of places.sqlite (new in Fx3) for update date just before you went to Fx4.
Since it is updated each time you close your session that would be a good place to check.
If you find one then note its filename (the profile name is part of the filename) and
then start the Firefox Profile Manager and open with that profile.
To prevent the problem in the future don't let Firefox start up for you after
downloading and installing a new version. Instead exit the install at that
last point, and restart Firefox in your normal manner.
If you really do want to start with a new profile like the one you have, them look in the bookmarkbackups folder of the other profiles and look particularly at the dates and the size of the .json files to find one that you can restore to your current profile -- restoring is complete replacement of what you have for bookmarks.
Lost bookmarks - MozillaZine Knowledge Base
http://kb.mozillazine.org/Lost_bookmarks
Backing up and restoring bookmarks - Firefox - MozillaZine Knowledge Base
http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
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