I updated to 7.0.6 and now a lot of my music is missing. It says it's on the cloud. Anyone else experiencing this?
I updated to 7.0.6 and now a lot of my music is missing. It says it's on the cloud. Anyone else experiencing this?
If you updated via iTunes on the computer if synced media like apps and music were not in the iTunes library they they will not be on the iPod after the update.
If yo updated from iOS 6, iOS added the SHOW ALL feature ins Settings>iTunes and App Store. When on, iTunes purchases not on the iPod will be show in the Music app with a cloud icon by them indicating that they are not on the iPod and just tap the cloud icon to download them to the iPod.
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I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this? I had started using it for a few hours and tried getting the update and now it won't let me activate the phone. I also can't call the helpline because it won't let me leave this screen on the phone that says "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes." What it says on iTunes after I fill out the activation info is "There was a problem activating your iPhone. Please contact Verizon Wireless at 1-800-922-0204 to have this iPhone added to your account. Click Continue to be able to explore its features and the App Store." Please help this is driving me nuts!
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
I have just updated my 4s to IOS7. and now my battery discharge is significantly increase. With my Iphone fully charged, the battery run out within 6 hours without using the phone at all. Would it be possible to get the IOS 6.1.3 back to my 4S?
Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks -
I am running OS X, version 10.6.8 with safari 5.0.5. recently i ran one of those recommended upgrades and now Safari continually quits citing .WinASOEasyTweakVKey.Gen.tmp plug-in. how in the world do i combat this issue? thank you! I have reset Safari several times.
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Thank You for any help/hope you can give me with these issues. deborahYou’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
From the menu bar, select
▹ Software Update
to install the latest Java update, as well as any other available updates. That should clear the infection in most cases. You must update to the latest version of OS X 10.6 or 10.7 before you can install the Java update.
The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions. -
I recently upgraded to ios7 and now cannot connect to my vehicle where as prior to the update, I had no problems. Has anyone else experienced this and if so, how did you resolve this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
Hi. I have not used Roxio Jam for quite a long time and I just wanted to make a few CDs. Jam used to work easily and well. I have a problem. I can't drag and drop iTunes music files anymore and, now I have to import music one song at a time by using the "+" or "-" buttons on the bottom. What is going on? I trashed the preferences file and restarted Jam to no avail. I also have selected that Jam should open files with iTunes in the Jam preferences. I have a G5 DP 2Ghz PPC machine with OS 10.4.11, iTunes 9.2.1 and Quicktime's version is 7.6.4. I have 2 GB of RAM and the machine has dual 1.25 Ghz. processors plus a 500 GB HD. Can anybody give me any suggestions?
Thanks in advance,
LarryI found an solution.
Uninstalling AirParrot as well as the two offending AirParrotDriver.kext and APExtFramebuffer.kext files in System>Library>Extensions was the fix. All problems disappeared. -
I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks -
After doing a software update for iPhoto, some of the photos in my library appear distorted and stretched. I have tried repairing the library, rebuliding and repairing the thumbnails but they are still distorted. Has anyone else experienced this and found a solution?
What upgrade did you apply? As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?
OT -
my phone is an iphone 4 and after the update to ios7.0.4 yesterday, i have lost all email facility. I dont have any email icon or button across the bottom of the phone which sits next to the phone, safari and music buttons. Has anyone else experienced this?? Thanks in advance
Hi kylie,
The Mail app cannot be deleted, so it is there somewhere. Look at all of your other Home screens to see if you can find it.
If you cannot, do a spotlight search to see if it got accidently moved into a folder: swipe down in the center of the screen to bring up the search bar - type in Mail - you should see the Mail icon in the search results. If it got moved into a folder, you will see the folder name on the right side. If it is in a folder, open the folder, and tap and hold the Mail icon until it wiggles, then slide it out and back to the place where you want it to be.
If that doesn' work, you can also go to Settings>General>Reset>Reset Home Screen Layout. This will move all of your icons into the original order that they were on the phone. You may have to move stuff around after this to where you want it to be, but all of the Apple system apps will be on the first Home screen.
Cheers,
GB -
I upgraded my operating system to Snow Leopard 10.6.8 and now my Lexmark X4875 will not print wirelessly and neither Apple, Lexmark or Belkin can work out why. Has anyone else experienced this and knows what to do? Thanks
You launched iPhoto and from its Preferences you selected Connecting camera opens.....
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I erased my iPhone so I can put all of my info on and now it won't let me log in it says my email is the wrong email
iCloud: Activation Lock
Only the owner can re-activate the device. You might see one or two letter and see if that is your email. If it is not, your device is locked to the previous owner. Only him/her can re-activate the phone. -
I have an Iphone 5 16 gig on the Sprint network and since i've updated my ios, it now jumps in and out of cellular service. I was told that you can revert back to 8.0.0 but i can not find a way of doing that. Has anyone else experienced this problem and found a fix?
Hello, rscottval
Thank you for visiting Apple Support Communities.
I would close all applications in multitasking and power cycling the device. Once this is done test the results.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still having trouble with the text appearing as you type after following those steps, you may want to try turning off Documents & Data under your iCloud settings. On your iOS device’s Home screen, go to Settings > iCloud, then tap to turn off Documents and Data.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Cheers,
Jason H. -
After installing IOS 5.1, I am unable to double click the home button and access the camera. Is anyone else experiencing this issue? Does a fix or work aroud exist?
I just updated--my Camera is a disaster. Yes, I know how to turn (and position) the Camera now. However, every photo I take is UPSIDE DOWN in the Camera Roll OR Photo Stream. Even worse, a number of my Apps (Weather Underground, for example) are ALSO now upside down. Has anyone here experienced these serious orientation problems after this update? I've read the 'Manual' and its as if it doesn't exist. However, if I leave the Apple site, customer complaints about orientation abound...
This is my first time posting here about an issue (well, the same issue - I posted last week about the Camera, and no one responded). Any advice at all about how to get this corrected is much appreciated!
Thank you!
Lisa -
Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I subscribe to Adobe's Premium Support? Every time I've tried (through contact support) I just get taken on an unending loop.
I think we need a lot more information.
Exactly what does the message say?
Exactly what files are you trying to open?
Exactly how are you trying to open them (what menu command or button or mouse action or keyboard shortcut)?
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I'd start with the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
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