I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

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How do I know my contacts have been backed-up before I update to the new software? i tunes tells me I have to erase and restore, I'm afraid of loosing contacts.

How do I know my contacts have been backed-up before I update to the new software? itunes tells me I have to erase and restore, I'm afraid of loosing contacts.

you can sync your contacts and things under your own itunes and your wife can have her own... or both in one as long as you have it synced in the same computer they will be there
if you name ur phones its easier to tell which is which
my husband kids and i all have our names and then iphone next to it and it creates a different backup for each and then we update and we restore from there it lets you choose which backup you want...
hope it helps!!

I want to use an old iphone as an itouch and don't have the sim card anymore and I just updated to the new software

I want to use an old iphone as an itouch and don't have the sim card anymore (cut it to fit into 4G) and I just updated to the new software.... How do I reload the phone with apps and music?

You'll need to get a SIM card. It can be an old one.

My phone blacked out, will not turn on, and i did not update to the new software! So what is my Apple iPhones5s problem?

My iPhone blacked out, and will not turn on. I did not update to the new software! So what is my Apple iPhone 5s problem?
A lot of issues with iPhones lately, maybe apple has an issue developing and implementing their inovations.

Hi InUtero,
Welcome to the Apple Support Communities!
I can understand your frustration if your iPhone is not turning on as expected. The first thing I would suggest in this situation is a reset. Please use the following article for instructions on how to reset your iPhone. Please be sure to let me know if you need further assistance.
Turn your iOS device off and on (restart) and reset
Have a great day,
Joe

I receive my daughters sms after updating to the new software

Hi all,
after updating to the new software on my iphone, I suddenly receive and sends sms etc to my daughters mobile phone. How can that be stopped? Has is someting to do with using same appleid?
Bo Christensen
+45 40 16 66 55

Diego_Onofre wrote:
Hey ! Today I tried to make the update for my iPhone 4 and it died. I get the same type of message your getting and nothing will make it respond or set it back to the normal settings. Did you call apple? did you get a new phone? were you able to fix it? I'm really disappointed on apple and iphone.
if you were to read the ops original post he said hes getting a new phone....

HT1222 i want to cancel the updating of the new software ,becouse i don't wan't to lose my files

i want to cancel the updating of the new softwar becouse i don't want to lose my files and i don't have the option to not do that

No, you don't. Once you start it, you can't stop it.
Why do you think you will lose your files? If you've been backing it up and syncing as intended, you should not lose anything.

I plugged my iphone in my laptop to update it as it wasnt updating it just like that, but when i plugged it in i lost all my contacts and important information is their anyway i can get it back?? help!!!

I plugged my iphone in my laptop to update it as it wasnt updating it just like that, but when i plugged it in i lost all my contacts and important information is their anyway i can get it back?? help!!!

Where were you storing your contacts? In the cloud? In outlook? Synch them back from wherever they were being stored.

TS3682 I have just updated to i0S on my iphone and have lost all my Contacts- when I try and sync from my computer it says that my Contacts have been disabled - help!

I have just updated to i0S on my iphone and have lost all my Contacts- when I try and sync from my computer it says that my Contacts have been disabled - help!

Have you tried the usual cures such as resetting your phone or backing it up then restoring from the backup?

The last time I synced my iphone with itunes, I lost all my contacts, photos, calendar, and voice memos. This time I lost all my apps and the music isn't synced. Also, I just bought an ipad, and it won't sync at all.

The last time I synced my iphone to itunes, I lost all my contact info, photos, calendar, and voice memos. This time I still have them, but I lost all the apps I had downloaded. Also, I just bought an ipad, and itunes does not recognize it.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

I just updated to the new software and now my app Store is not working It is just a white blank page

I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store.

My iPhone 4 died after updating to the new software

Hi all,
I was just wondering if this had happened to anyone else, two days ago i tried to upgrade my iPhone to the new software, 4.2, and my iPhone literally died on me! Now all that appears on my iPhone's screen is the connect to iTunes sign. When i do connect it, a message comes up saying my iPhone is in recovery mode and needs to be restored. Unfortunately though every time I try this the restore fails. I have called apple support and now have to go up to the Apple Store in Sydney and get them to give me a new phone. As i said above i was wondering if anyone else has ever had this problem.
Cheers

Diego_Onofre wrote:
Hey ! Today I tried to make the update for my iPhone 4 and it died. I get the same type of message your getting and nothing will make it respond or set it back to the normal settings. Did you call apple? did you get a new phone? were you able to fix it? I'm really disappointed on apple and iphone.
if you were to read the ops original post he said hes getting a new phone....

Updating to the new software & it stopped mid way

help! i downloaded the new software for my itouch 4thgen and in the middle of the process, the error message appeared saying that it could not be updated. now my itouch just shows the apple logo with a blank status bar. Can't even turn it off. My itunes can't read it as well.

Mine did the same thing just this morning, but mine shows a usb cord and the itunes logo. It is not recognized by the computer or itunes at all.

Does the iphone 4 work with Ford SYNC? I recently lost all my contacts and think it had something to do with SYNC. Any suggestions?

Anybody else had problems with Ford SYNC and iphone 4?
Lost all my contacts. Any way to recover them if they haven't been backed up?

The complaints I've heard most are due to the fact that the iPhone will not let you use the sync system to read and compose text messages, etc. I vaguely recall somthing about address books not syncing properly, but I've never heard of the sync system wiping the address book on the phone. It shouldn't be possible as the iPhone only supports PBAP for contact syncing, which is one way.
In any event, if the contacts were not synced to something and have been lost, there is no way to recover them, no matter what it was that wiped them.

How do you update apps that where purchased using different iTunes accounts? I get a cannot connect to iTunes message and it won't accept the password even after you change it.

Both my iPad and iPhone have the same problem. I have purchased apps with three different accounts. I understand I will need to use the original acct to do the update but every time it asks for the password I put it in and get a message that I cannot connect to iTunes store. I have even had the password reset and it still will not connect on the upgrade. But I can sign in with that account and purchase new apps i am loading a free one now just to make sure. So what is that about? Please do not tell me I have to also use the original password! We have reset them so many times that there is no way to remember the original one used at time of purchase a year and 1/2 ago. Please help. I have also upgraded to the iCloud thinking this would solve the problem but it still exists.

I use only one Apple ID and only one ID. I did have to change the password at one point but I had no issues at all with updating apps after I changed the password.
If you can download new apps with the ID that you changed the password for, I would think that you will be able to update apps associated with that ID as well.
Did you try restarting the iPad after signing out of the one account and then sign in to the other account/accounts?

IPhoto does not let me view my pictures before freezing up. I updated to the new version today and now it won't even fully open the program before quitting unexpectedly.

I have a laptop with iOS 10.9.3 and today I upgraded my iPhoto to version 9.5.1. When I tried to look through my pictures, I would click on an event and then click one of the picture thumbnails to see it larger, it would slow down and then show that picture, but it wouldn't let me scan left or right, and it wouldn't let me back up into the screen of thumbnails. After updating iPhoto, I can't even run the program. It opens a gray window and shows the thinking wheel, then the program quits unexpectedly. I also tried restarting the computer and that didn't work.

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete the contents the following folder:
User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.

I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

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