I upgraded for Firefox 4 and now my simplePass identity protection (biometric scanner) on my laptop will not work. WHY? It still works with IE but I don't use IE.

I upgraded for Firefox 4 and now my HP SimplePass Identity Protection (biometric scanner) on my laptop will not work. WHY? It still works with IE but I don't use IE. It worked with the previous Firefox version but now when I use the internet, it doesn't even acknowledge I have the scanner. When I run my finger over it, it opens the settings panel but does not allow use of the already saved information or allow new information to be entered. I need this corrected. Any suggestions?

I asked this same question, and just received a response:
"Thank you for contacting DigitalPersona. There will be no update releases
for DigitalPersona Personal in the future. There will be no updates for
Firefox 4 nor Internet Explorer 9. IF they work they work, if they do
not work with DPPersonal, then you will have to decide to either keep
DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona
is leaving the consumer market and is focusing on business applications.
In fact, DigitalPersona Personal will not longer be supported after
Mid-April of this year.
We apologize for any inconvenience this might cause. Sincerely, Tech Team "
In other words, there will be NO update.

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    Jayh. understand your frustration! Why dont you private message me your info so we can take a look into it for you. Thanks Brett
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    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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