I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error
I upgraded my iphone 4 to ios7 and syncd it, however after i restored my backup I couldnt sync because itunes claims my pc is no longer authorised for purchased items on my phone. I have repeatedly authorised the pc, and still receive the same error
Hello m2205
Check out the article below to troubleshoot your authorization issue within iTunes, you may need to remove the SC Info folder.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
-Norm G.
Similar Messages
-
TS1389 computer is no longer authorized for purchased items on my phone
My computer keeps saying the error messege that my phone is longer authorized for purchased items on my phone?
Hi Jaeboo12,
Welcome to the Support Communities!
The articles below will explain about authorizing your computer and associating your iPhone with your Apple ID.
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/HT1420
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
Cheers,
- Judy -
Hi I have a macbook pro (late 2011) running on Yosemite and an iPhone 5s running iOS 8.1.2 and I have never had a problem until tonight. I wanted to sync my iPhone to add mew music but upon syncing I keep getting a pop up message saying "THE IPHONE " " COULD NOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS ON THIS PHONE" and tells me to go to the store tab on the top and to authorize this computer and every time I do it says computer is already authorized. I will also mention that my iTunes account is the only account that is used on my Mac and it is the only account I've used on my iPhone. Ive synced them plenty of time with no problems. I have never came across this message before and now my iPhone won't sync. I have been online for an hour now looking for solutions but I haven't found any that successfully worked. Ive rebooted both my Mac and iPhone with no success. ow for some reason when I plug my iPhone in it does not even charge but my Mac reads it and it shows up in the iTunes store so I tried syncing it again 1 more time snap it just gets stuck on step 1. I must also say state that is did successfully back up but absolutely will not sync. Can anybody please help me out without resetting my iPhone. Thanks
Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.
-
Guess that was a title.
My itnes says my iPhone5 can't be synced because the PC is no longer authorized for purchased items on my phone. It worked before Win-7 was reloaded.
I had deauthorized and reauthorized iTunes. Ideas?? - Thanks.I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
iPhone 4 / iOS 6.1.3 -
hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
ThanksTry TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2 -
Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
-
I hav just upgrade my iphone 4 to ios7, and it's hanging a lot there are latency. What should I do. I want to downgrade this ios 7
You cannot downgrade.
Try a reset (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if it has cleared things up.
If not, then go to Settings and check all of your settings. If you have lots of Location Services turned on that you don't need, turn them off. Turn off Bluetooth when you are not using it. Turn off Background App refresh, turn off cellular roaming, etc.
Cheers,
GB -
message: "The IPhone could not be synced because this computer is no longer authorized for purchased items that are on this IPhone." First I have authorized the computer - several times. Second, there is nothing on my IPhone. I'm try to transfer my ITunes library from my Mac to my new IPhone. Thanks.
Well Authorize the Computer...........
-
I Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??
Well Authorize the Computer...........
-
the iphone could be synced because computer is no longer authorized for purchased items that are on this iphone how to slove this
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
-
i have authorized my computer on i tunes but when i am going to install apps there comes a message is this computer is no longer authorized for purchased item those are on this phone . so now what should i do?
Click here and follow the instructions.
(93307) -
I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.
Well Authorize the Computer...........
-
the iphone couldnt be synced because this computer is not longer authorized for purchased items on this iphone... to authorize this computer choose store and authorized................ this message coming again and again as i already authorized my computer with my apple id. but i dont understand why this message appear...... before it was working.. i did format my pc and install windows and software again.. even i check different computers with install itunes.. but same message..
please help meIf there is content on the device from multiple Apple IDs, the computer must be authorized for each of those Apple IDs.
-
I am trying to synch my iPhone 5S and iTunes for the first time since upgrading. I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone. When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID. Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past. I have the latest iTunes installed.
I tried to fix the problem doing the following:
1. Authorizing my computer, retrying to sync.
2. Logging into iTunes on my PC, then authorizing the PC, then syncing.
3. Not an Administrator account issue (my login is the Admin account)
4. I turned off user account controls in Win7
5. I removed the SC Info folder in iTunes
Very frustrating, I've been working on this issue for the past several days. After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content. Please help.I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.
-
why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
Maybe you are looking for
-
User Exit or BADI while posting GRs.
HI all, I am looking for a User Exit or BADI while posting Goods Receipts for Purchase Orders. I need to change the <b>POSTING DATE</b> on the receipt for certain document types. i found a user exit : MB_CF001, but this is not allowing me to change t
-
I've been using java for doing my project work. It a good PL i mean, but sometimes other Programming Language is effective in some other perspective. Since i am new to the world of programming, I hope to get some advise here. for web development, app
-
No matter what I do, I cannot change the itunes background color from black, and I just hate it. Yes, I've changed the "grid" view to light, and to dark, and nothing changes on my iMac. Can this be changed somehow? I find it unreadable and it caus
-
[Solved] Font problem when trying to start qmon (sun grid engine)
When I tried to start the qmon (queue monitor program), the error message show up as below: [root@sge01 ~]# qmon Warning: Cannot convert string "-adobe-helvetica-medium-r-*--14-*-*-*-p-*-*-*" to type FontStruct Warning: Cannot convert string "-adobe-
-
Create Box Same Size as Artboard Automatically
I would like to set up an action that automatically creates a rectangle that is the same width and height as the current artboard. The complete action looks like this: Select All Create Outlines Save as: (user interaction occurs) Deselect Create rect