I upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone
i upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone
When it stopped and said error, what was the error? You are saying that you disconnected the phone from the computer and all you see is the USB showing on the phone? Then you need to reconnect to the computer and restore the phone.
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I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?
YOU can't fix it. But you can bring it in to Apple for an out of warranty replacement for $199.
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i down loaded my photos from my iphone onto my compuyrt then attempted to upgrade to ios on my iphone then sync my phone and computer. now everything is wiped off my phone the itunes and usb visual is on my phonr and it is not recognized on my computer if any one knows how to resore this please let me know thank you
Thank you this helped. I am not very knowledgable about all this but I was able to get the phone restored. I got everything back but my iPod. I thought I was just updating but what happened was my phone was wiped out and the lates iPhone software was installed.
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I created Apple ID with my email add. There was a typo. Apple would not let me correct. I was told to use a diff email add. I did. Now I cannot access my itunes or icloud account on my mobile device. How do I fix this?
Are you trying to change the iCloud ID on your phone?
Also, you can change your iTunes ID by going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with the ID you want to use. -
How do I upload a new movie onto my iPhone without having to sync it with iTunes?
I am new to iPhone and all this syncing is so frustrating and time wasting!
I am using iTunes on the same computer and every time I want to upload a new movie, video or anything else, iTunes keeps telling me that I am changing libraries and that it will completely wipe out everything from my iPhone. why does this happen? how many libraries are on my iTunes? I am using the same apple id on the same computer and it still wants to delete everything from my iPhone? Is there a different library for EVERYTHING on my phone?as I explicitly wrote in my first post:
of course my iPhone is already synced to the same computer!
I wanted to add a movie on my iPhone today on the same computer and through the same iTunes that I already synced my iPhone with and when I wanted to upload the movie onto the phone it told me that I am now using a different library and that everything on my phone will be deleted. I also tried to do it manually because I don't want to waste time by backing up the phone, erasing everything from it and then putting it back onto the phone, and iTunes told me the same thing: that I am using a different library etc etc.
the other day I wanted to put a new ringtone on my iPhone and iTunes did exactly the same thing!
how can I be using a different library on the SAME COMPUTER and on the SAME iTunes for different things that I want to put on my iphone?
another thing:
if using iTunes indeed were as simple and as easy as you say it is, then there wouldn't be as many complaints about it as there are. also: calling someone ignorant just because they don't want to be bothered by the restrictions, complications and unfriendliness of iTunes is pretty lame! -
New laptop purchased. Now need to install Adobe software onto it. However, I cant find the discs and my new laptop doesnt have a CDrom...
If you registered CS4 then you might be able to find the serial number for it in your Adobe account online. If not, you still might be able to get someone in chat to assist you with getting it.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I just upgraded the operating system on my Iphone 5 and now I cannot access my Gmail accounts.
I just upgraded the operating sysem on my Iphone 5 and now I cannot access my Gmail accounts. The icon shows I have messages.
I keep getting asked to log in with my email and password. I get an error that tells me to activate the cookies, but they are already activated.Delete the account and add it back.
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I guess the title says it all. So am i correct that I will need to wipe my phone and loose all my contacts that I have spent years accumulating along with all my other data? There were no passwords on this phone before downloaded the updated operating system. This makes no sense. Find my phone is very sporatic with this new operating system. Jumps back and forth between phones on its own. I am so frustrated with Apple!
When I downloaded the new softwared to my iphone, it put a password on my restrictions
No it didn't. You did, whether you realize it or not. Restrictions can only be enabled by user interaction. They don't just turn on by themselves.
So am i correct that I will need to wipe my phone and loose all my contacts that I have spent years accumulating along with all my other data?
Why do'nt you just restore the latest backup that was made prior to you applying the update? Problem solved? -
i downladed the new software for my iphone 4 via the iphone. now my iphne is not working and asking me to plug it in to itunes. how do i get my phone back to normal?
jnmcnicholas wrote:
now my iphne is not working and asking me to plug it in to itunes.
Then that is what you need to do.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I just downloaded the new iOS7 onto my iPhone 5 and now I can not get my iMessage to activate with my Apple ID! My iPad connected just fine but my iPhone won't. Please help
I would go to Settings - General - Reset - and Reset Network Settings
Try it again after the phone restarts -
I have updated the new software onto my iPhone4; I have backup my data; I am unable to progress any further from the 3 iPhone options - I selected from iTunes b/up; then the iPhone requested that I connect to iTunes which I have done and it has now stalled - nothing has happened.
Hey Miss Apple,
Thanks for the question. I understand you are experiencing issues with restoring your backup from iTunes. The following resources may help to resolve your issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
Thanks,
Matt M. -
I copied a lot of photos from an iphone to a DVD using a Windows 7 laptop, now I cannot access those photos on the DVD. HELP! In Windows Exlporer I can see the data on the disk in the details but when I click on it nothing appears as if there is nothing on it.
It should. So they aren't shown in the Last Import smart album, right? Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
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I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I have not changed anything thankyou for any info.
Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, elect the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
See also: remove app
Keywords: refunded canceled -
Just upgraded to Mavericks. Now I cannot access scans from my hp scanner. After it complete the scans and I try to save as tiff, jpeg or pdf I get a either a grey blur or a message that says cannot save because the file cannot be written to. I did not have any problems before the upgrade. I would greatly appreciate any light shed on this.
Go to the HP site and look for drivers for your scanner. It apparently needs an updated driver to work with Mavericks.
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