I upgraded to 5.0 and restated no when I try to open FF it tells me I ahve to restart which I've done twice and still get this warning. I can not use FF
after the install and restart I clicked on the usual icon shortcut and received a dialog box telling me I have to restart " Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to restart now?" I tried a restart again and got the same message again. I'm now using IE, no choice.
Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
Thanks again.
Susan
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? What can i do about this, i will have cancel this if i can not use the programs
good evening i have just purchased lightroom and photoshop on a 12 months contract and its now saying i am running a operative system that photoshop no longer supports ? What can i do about this, i will have cancel this if i can not use the programs
unless that message is erroneous, you'll need to upgrade your os to use whatever you dl'd.
with a cc subscription, you can use cs6, cc and cc 2014.
if you need more help, what os do you have? -
When i go to unistall i get, this pack package can not be open.Verify that the pack package exists a
When i go to unistall i get, this pack package can not be open.Verify
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I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??
Welcome to the Apple Support Communities
That's a problem that all users of a second-hand Mac released after the OS X Lion launch have. OS X, iPhoto, iMovie and GarageBand are registered to the Apple ID the first owner used to register the computer, so you can't use them legally without repurchasing them. Furthermore, there's a bigger problem: you have to get iPhoto, iMovie and GarageBand on a DVD, because the App Store makes impossible to purchase these applications on a second-hand Mac.
Nothing will happen if they are already installed, but you won't be able to reinstall and update them, so I recommend you to delete them and buy iLife '11 on a DVD to install the applications from there. Also, take note that you can't also reinstall OS X, so if OS X gets damaged, you will have to take your computer to an Apple Store.
Open > About this Mac, and tell us the OS X version you have. If you are using OS X Lion, you can upgrade to Mountain Lion with your Apple ID, so then you will be able to reinstall OS X -
When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M. -
I just bought a MacBook Pro today and when I try to open iPhoto, it tells me "You can't open the application on iPhoto because it may be damaged or incomplete." Please assist me.
Pat Di Paolo wrote:
Im sorry to say this did not work for me.
Pat
Why did you mark your post as solved?
You will be better off posting in either the Lion or the iPhoto forum areas as this area is for Macbook Pro issues. You are having software issues. -
HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
ThierryWelcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge -
after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?
Download 9.1 and 9.2.3 updates and install them
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How do I permanently stop getting this warning: Mozilla Thunderbird Not Responding? Installing and Reinstalling Mozilla Thunderbird ineffecive. Deleting cookies and temporary internet fies and history in effective.
Is the error "Thunderbird is already running, but is not responding"? If so, you may have to delete the profile lock: http://gsfn.us/t/3586m
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iCloud was working fine, suddenly when I try to sync I get this message "you can't use icloud when multiple versions of outlook are installed". I only have one version of outlook installed. Any suggestions?
Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186 -
Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.
Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?
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i lost my iphoto. when i try to open it it tells me that i have to update. it tells me that i do not have any software updates. please help.
download and install the 9.1 update (assuming you have iPhoto '11 - you tell us nothing at all about yur system
LN -
i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever
Hi there,
Please try the solution posted here App doesn't open | Progress wheel spins continually
^Ani -
when I try to open facebook it keeps telling me to put password in and then says"can't communicate with server. Use to work fine
I had a very similar problem with using the Facebook App. I couldn't post a photo because the "Password was incorrect". When I went to input it, the email address it had as a Username was also incorrect. I placed a call to Apple Support (I'm within the free 90 days of phone help). They walked me through a few different attempts to fix it.
I ended up Restoring the iPad altogether. Set up as "New". Download the Facebook App. Set that up. Make sure you can post status updates, post photos and attach locations to these. When all that is up and running well, select what you do and don't want to be sync'd to your iPad. Initiate the Sync.
You'll be up and running then. Hope this helps...
Ryan -
I just upgraded to os 10.9.5 on my 15 " macbook pro from os 10.7.5. When I try to open iPhoto, I get the message that it is not compatible with the os. How can that be??? It came with the upgrade. It says the version of iPhoto is 9.3. How do I get an iPhoto that works with os 10.9.5? TIA
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgradeto iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1
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