I upgraded to IOS 7 and seemed to lose my music ringtones but kept all my other music.  Is that typical?

I seemed to lose my purchased ringtones from my device but I did not lose anything else in terms of apps and music.  I did back it up before the upgrade.
Is this a known issue?

Hi jeffmbellucci,
If you are having issues dragging music to your iPhone 4 after a recent upgrade to iOS 7, you may want to verify that the phone is still set to "Manually manage music and videos." You may find the following article helpful:
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
Regards,
- Brenden

Similar Messages

  • I have an iphone 4 that I recently upgraded to IOS 7, and now I cant drag music to it.  It says "preparing to update" eternally.  Weird thing is... I have an iphone 3s that is IOS 6, and it takes new music all day.  arg.

    I have an iphone 4 that I recently upgraded to IOS 7, and now I cant drag music to it.  It says "preparing to update" eternally.  Weird thing is... I have an iphone 3s that is IOS 6, and it takes new music all day.  arg.
    I have tried direct connecting the iphone 4, via wifi, everything.  I hate itunes with a passion, but it seems to be a necessary evil.  I dont know why I would have no trouble with my iphone 3.  I am using the same technique for both phones.  Find the music I want in the library and drag it to the iphone.  Works on IOS 6, not IOS 7.
    WHat else should I try?

    Hi jeffmbellucci,
    If you are having issues dragging music to your iPhone 4 after a recent upgrade to iOS 7, you may want to verify that the phone is still set to "Manually manage music and videos." You may find the following article helpful:
    Apple Support: Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/ht1535
    Regards,
    - Brenden

  • After upgrading to 11.4 and downloading the new U2 album on my PC, all my other U2 songs disappeared from my itunes library on all my devices

    How do I get my songs back?

    BY following these steps you can remove "other" data:
    Step 1: Take a backup of all data, preferably via iTunes instead of iCloud but if you’re happy with iCloud, you’re most welcome to backup on iCloud.
    Step 2: Now, make sure – double or triple check you’ve got all your stuff backed up.
    Step 3: Reset your iPhone: Settings -> General -> Reset -> Erase All Content and Settings
    Step 4: Connect your iPhone to iTunes and restore from backup.
    What this does is wipes off all the temporary files, cache, cookies and stuff like album art which steals – a little bite at a time – large amounts of free space. This clears things a lot but not everything will be gone. There’ll still be some (or occasionally, a lot of) “Other” data.

  • I have upgraded to IOS 7 and now I wish I did not as I have lost face time and iMessage and they would not get activated no mater what I have tried .it seems they are trying to get connected but are unable to do so.

    I have upgraded to IOS 7 and now I wish I did not as I have lost face time and iMessage and they would not get activated no mater what I have tried .it seems they are trying to get connected but are unable to do so.
    It is becoming frustrating to try to get it activated .
    I do not know how to get it activated when it keeps informing me that there is no net work connected
    Could not sign in please check your network connection and try again.
    For both iMessage and FaceTime .
    Any radical solution that you have will be appreciated as it is becoming frustrating .

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

  • I interrupted my iphone upgrade to ioS 6 and now my phone just keeps showing the apple. it wont restart or show up when I plug it into itunes!!!!

    Help! i accidently interrupted my iphone upgrade to ioS 6 and now my phone wont turn on completely. it just keeps showing the apple. it also wont register with itunes...i have tried turning it off and restarting it multiple times but nothing is working. HELP!

    hey man, i feel your pain... here's my story and i'm pretty sure this will work for you... on the 19th of september i went to upgrade ios 6 and paused it about 1/10 through... when i plugged my phone up at night the screen was at the normal lock screen.. when i woke up at 10:30 am i went to check my phone and the screen appeared as an apple logo with a progression bar about 6/10 full.. it didn't seem to be progressing any more, but i guess that was only because it was so slow trying to download over wifi because it had all night to finish downloading.. anyways i needed to check my texts and the time so i held down the lock button and the phone turned off during the download.. when i tried to turn it on the apple logo would appear like normal trying to boot up.. then it would fade away and cut off.. then seconds later try to turn on again, by itself, repeatedly for hours on september 20. i tried restarting it (holding lock and home button down 10-15 seconds) but the problem with that is that the phone was already trying to turn on itself so it never would restart correctly... (continued turning on and off by itself).. i went to verizon and they said my phone is screwed.. go to apple if you wanna pay.. i called apple support and a lady helped me out here's the solution that worked after hours of thinking my phone is totally screwed.. when the phone is dark and cut off.. press and hold the home button before you plugin your sync cable to your usb port.. (have itunes up and ready) continue holding the home button and plugin the sync cable.. still holding the button, wait for a message from itunes appear that says it recognizes your device in recovery mode.. press ok.. the screen on your iphone should be a snyc cable and and arrow pointing to an itunes symbol... from there it is pretty self explanatory.. you will need to restore and update your phone from there which should be an option after you press ok... it takes awhile.. your phone will then go through one, or maybe a few progression bars (it may vary, not sure).. while your itunes will be restoring software & firmware.. when everything is done on itunes and your phone.. your phone should boot right up!!! reply if you have any more questions.. i'm so glad i resolved my issue today.. good luck!

  • Hii i m frm BGD. I m using iphone 5. My carrier BGD ROBI AXIATA. When it was ios 6 it works better . But i recently upgrade to ios 7 and i facing the little problem. One of the ussd call. Plz help or suggest ir doing better about itz as soon as possible.

    Hii i m frm BGD. I m using iphone 5. My carrier BGD ROBI AXIATA. When it was ios 6 it works better . But i recently upgrade to ios 7 and i facing the little problem. One of the ussd call. Plz help or suggest ir doing better about itz as soon as possible.

    I'm not trying to minimize your issues, but I have an iPhone 5S and find that I have not had these types of problems on AT&T. I'm wonding if something has gotten stuck in a loop that is continually trying to use data. If you make a good backup of your phone, try restoring it as new, and do not add anything to the phone right away. Let the device run like this for a little while and see what kind of usage you have. You report you phone is showing usage of 21GB. Did you rese this setting on the phone to begin at your billing period? The reason I ask this is some people believe this setting resets on its own with your billing period, it does not. This has to be manually reset by the user, so it might not be that accurate depending on the last time that you reset it.
    If the phone seems to not use so much extra data during the period the device does not have extra apps on it, then try restoring from your backup and see what happens. If this increases your data usage quite fast again, then there is probably something corrupt in the backup that is causing this issue.

  • I upgraded to IOS 7 and now I can't get my Hotmail account on my phone.  When I type in all the information, I get "Unable to Verify Account Information".  How do I get to use my Hotmail account using this software????

    I upgraded to IOS 7 and now I can't get my Hotmail account on my phone.  When I type in all the information, I get "Unable to Verify Account Information".  How do I get to use my Hotmail account using this software????

    I have had the same problem as yours on my Ipad after upgraded Procreate 2.01. My iOS is 7.04. I tried to find solution from internet for weeks. Fortunately, the problem was resolved a few minutes ago. It is very simple,
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    2. Go to setting>Mail,Contacts,Calendars.Delete your hotmail account from your device.(my device is Ipad)
    3. Turn off your device, then turn on again.
    4. Go to setting>Mail,Contacts,Calendars and create your hotmail account by tap outlook.com. Be sure the incoming mail server is pop3.live.com.
    5. Waiting for validation.
    That's all. Hope my experience is helpful. Good luck!
    Nelson

  • I have upgrade to IOS 8 and all Fotos are ereased and on my Computer is only the last Backup and there a no Photos now what can i do?

    I have upgrade to IOS 8 and all Fotos are ereased on my Iphone and on my Computer is only the last Backup and there a no Photos now what can i do?

    You really need to try this on a computer, not on the iPad.
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    I am having a similar experience.  Since upgrading my Ipad 2 to iOS 8 and then iOS 8.0.2 I have not been able to use wifi consistently and it is very frustrating.  I can no longer watch any video because the wifi shuts down and won't come back without a complete reboot of the iPad. And forget about consistent bluetooth!  My ipad worked perfect before the "upgrade" to iOS 8 and beyond but now it is really worthless.  I have spent a lot of time and have tried every fix that I have read about online and NOTHING has corrected the problems created by the upgrade.  After spending a lot of time trying to resolve this I am certain the problem is the buggy "upgrade" but I feel like no one at Apple is listening.  I have always loved Apple products but this rotten Apple experience is making me think about exploring what else is out there.  Apple folks, I recommend getting this fixed quick or your stockholders won't be smiling!

  • TS3899 I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month o

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    I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month old?

  • I upgraded to ios 6 and every time i try to search apps the app store crashes

    i upgraded to ios 6 and every time i try to search apps the app store crashes help

    Download them again in the App Store purchased tab. As long as you use the same ID that you bought the apps with, you do not have to pay for them again.
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  • I just upgraded to iOS 7 and I realized that the "Completed" tasks folder in the "Reminders" application was erased. I had important information there. How can I recover my completed tasks and the dates the tasks were completed?.

    I just upgraded to iOS 7 and I realized that the "Completed" tasks folder in the "Reminders" application was erased. I had important information there. How can I recover my completed tasks and the dates the tasks were completed?.

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  • HT5594 I upgraded to iOS 7 and my location service button does not work.  How can I turn it back on?

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  • Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

    Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

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  • My eom lightning charger says its unsupported and acts like a knock off and apps appear to be running in background draining battery but I can't see them. Upgraded to iOS 7 phone only lasts 1/2 day. Notifications are all off.

    My eom lightning charger says its unsupported and acts like a knock off and apps appear to be running in background draining battery but I can't see them. Upgraded to iOS 7 phone only lasts 1/2 day. Notifications are all off.

    Crazybioteacher wrote:
    Not to sound like a jerk but this is my 3rd iPhone and I hit the usual fixes. 
    And we would know that based on the initial posting based on what? 

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