I upgraded to the latest version of firefox and when i click on a icon on my desktop after logging out of firefox it gives me the error message : there was a problem sending the command to the program how do i get rid of this?
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@sjpierce - I don't believe that this is a Firefox-specific issue, but it does sound like you have some sort of malware on your machine. What was this innocuous link that you clicked on? A lot of viruses and malware make their rounds on Facebook.
Regardless, what I would do is this ( I assume you're running Windows):
* Download the Free and awesome Microsoft Security Essentials (MSE) via [http://www.microsoft.com/security_essentials/ http://www.microsoft.com/security_essentials/]
* Next update MSE and do a full system scan to ensure you don't have any existing malware on your machine. If so, clean it off and reboot. Keep doing this until you come up clean.
* Refer to this article on SUMO [[Profiles|Profiles]]
* Delete your old Firefox profile, create a new one and launch Firefox 4 again using the new profile
You should be back to normal at this point.
If you are running an OS like Mac OS X or Linux, it's unlikely that you have malware and you should probably clean your Firefox profile and start over again.
Similar Messages
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Excel won't open and error message There was a problem sending the command to the programe
Hi there
I'd be grateful for your help.
I've just bought a new laptop and installed Office 2013. I used Excel 2013, did what I needed to do and saved it. This was 5 days ago.
Today, I've tried opening the file from my desktop and get the error message 'There was a problem sending the command to the program'.
And when I try to open Excel to do the DDE fix, which seems to be the best suggestion, I can't open Excel at all. I've tried to get into it from the Apps screen.
Any help would be gratefully appreciated.
ThanksDon't seem like this can be fixed so I went back to version 6.0.2 which works good.
I have Chrome now as my default browser and will not use fire fox until they fix it!
Chrome works great! -
every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"
Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues
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Error message: There was a problem connecting to MobilMe. The request timed out.
I've never had an account with MobilMe. MobilMe is not listed as an account in iPhoto. All software on iMac is up to date. I'm running OSX 10.6.8. While working in iPhoto, editing or trying to upload photos to FaceBook from iPhoto I get the error message: There was a problem connecting to MobileMe. The request has timed out.
For some reason iPhoto wants to communicate with MobilMe, even though I've never had an account.
I worked with ExpressLane (case # 231899367) thinking it was a MobilMe issue). It was a dead end. Any suggestions to remedy this annoyance would be appreciated. Thanks. ILIJA.Strange, I got this error for the first time last night. I have a 27" iMac (late 2010 model); with latest Aperture. I recently added a Flickr account (have had a Facebook account on there for some time). I was uploading some to my flickr account, and noticed that even though the "use actual size" setting was used, it was uploading tiny thumbnails and not the full version.
It was after this, that I got that error. I haven't tried it again, as I'm now on my macbook at work. Will try again tonight.
I've also, NEVER had a .mac account, so no possibility of it being a legacy account. -
Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone. The network timed out. What do I do ?
This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
I have not changed/updated my mail client, Windows Live Mail, so I assume the problem is with the updated Firefox.
Try:
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox -
When I click on a desktop icon and access a site via Firefox I get the message "There was a problem sending the command to the program". This started to happen after I downloaded the most recent version of Firefox. I uninstalled Firefox and reinstalled it and the message still comes up every time. The site will come up about three seconds after the message appears but the message is a real pain to put up with. What is the problem? I am ready to dump Firefox and go to Opera.
Hi bob1935-
I did some research and found a couple of previously answered questions that have multiple options for solving your problem. Please look at these:
- https://support.mozilla.com/en-US/questions/760489
- https://support.mozilla.com/en-US/questions/809976
I hope one of those fixes your issue! -
I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks
Yep, me to exactly the same problem, the error message keeps telling me to check my internet connection or try later. Nothing wrong with my internet connection. Is it an apple server problem?
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Not long after I upgraded to FF4, my shortcuts and links stopped behaving normally. When I (double) clicked on either I got the message "There was a problem sending the command to the program." This problem doesn't seem to occur with IE9. I am running Windows 7.
In my case, i have solved this by double clicking on the downloaded file directly from the download window
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I upgraded to Lion yesterday. Now I keep getting and error message: there was a problem connecting to the server. URLs with type "file:" are not supported. What server? How do I get rid of this.
Take a look at this link, https://discussions.apple.com/message/16156214#16156214
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i have a big problem why is it i cant update my ipod touch 2g into ios 4! im using the latest version of itunes and everytime i click "update" it stucks on the "contacting server" please help i want to update it now
Maybe here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?
A Davey1 wrote:
Not a nice answer!
Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
You're ignoring context. On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers. The new Apple Support Communities made things worse by introducing certain inefficiencies. Then came Lion. The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest. (2) When applicable, give a brief answer such as the one that you found objectionable. (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems. I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there. Even doing that, what I posted saved me time that I could use to help someone else.
The people helping here are all volunteers. None of them is being paid for the time they spend here. They all have a life outside of Apple Support Communities. It's arrogant of you to demand that people helping here spend more time than they already do. -
Since upgrade to Mac OS 10.7.2 Lion, on MacBookPro, recurring (every minute or so) error message: "There was a problem connecting to the server "servername". The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network conneection, and then try again." (The server specified is no longer connected or used). The error message must be clicked twice to continue to work on the computer. Time Machine is switched off. No external disks are connected. Keychain entries for "servername" have been removed since the problem arose. Is there any way to prevent this error message?
I am having the same problem; have tried deleting some of the plist files as others suggested but to no avail. Tried turning off time machine - that didn't fix it either. Very dispappointing.
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There was a problem sending a command to this program. Excel with new templates.
I have recently deployed these UEV templates for Office 2013. In particular, I'm having an issue with Excel 2013. Whenever I let UEV sync settings for this application and I click on a .xlsx file, I get the infamous "There was a problem sending
a command to this program..." error message. This drove me nuts for a week thinking there was something wrong with Excel. I finally figured out it was the Excel UEV settings causing the issue. I've tried deleing the settings package file,
but no luck. I can reproduce the issue pretty easily.MS has released hotfix for this issue. http://support.microsoft.com/kb/2927019/.
Eswar Koneti | Configmgr blog:
www.eskonr.com | Linkedin: Eswar Koneti
| Twitter: Eskonr
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