I've been downloading mountain lion for hours. No progress at all at launch pad download bar. Can I refund this purchase?

No progress at the launch pad downloading bar in downloading mountain lion for several hours. Can I cancel this purchase?

Check in Safari > View menu > Downloads. If nothing's happening, restart and your download should begin from where it left off.

Similar Messages

  • I downloaded mountain lion for my macbook pro and i want to install it on my sisters' macbook air, my question is, how many times can i share my purchase?

    i downloaded mountain lion for my macbook pro and i want to install it on my sisters' macbook air, my question is, how many times can i share my purchase?

    Association of Associated Devices is subject to the following terms:
    "You may auto-download Eligible Content or download previously-purchased Eligible Content from an Account on up to 10 Associated Devices, provided no more than 5 are iTunes-authorized computers."
    That information is available here >   iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    If you re download Mountain Lion using your Apple ID on her Mac, your sister will need to use your Apple ID and password to install and update apps.

  • HT5444 I would like to use a copy of Mountain Lion for development, but the store tells me I cannot download it because my MacBook 4,1 is not compatible! What can I do to download it?

    I would like to use a copy of Mountain Lion for development, but the store tells me I cannot download it because my MacBook 4,1 is not compatible! What can I do to download it?
    I have paid for it and all...

    You can't do anything. See:
    OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    Your computer does not meet the requirements to run Mountain Lion.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

  • TS1292 The content code Apple sent me to download mountain lion for free is invalid.

    I was trying to download mountain lion for free on my mbair, but the code Apple sent me is invalid.  Any ideas on how to resolve it?

    Contact Apple.

  • HT2476 I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening?

    I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening/how to fix it?

    Welcome to Apple Communities
    Press Command and R keys in boot and reinstall

  • I just downloaded Mountain Lion for my MacBook Pro from the App Store.  Can I also download it for my iMac without paying the $19.99 fee again?

    I just downloaded Mountain Lion for my MacBook Pro from the App Store.  I was curious if it is possible to downloand Mountain Lion to my iMac without paying the $19.99 fee again?  Not trying to be a cheapskate, just curious if App Store purchases are universal like iTunes Apps.

    You can re download Mountain Lion for free on all your authorized Macs using the same Apple ID used for the original purchase.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select  Mountain Lion.
    Then right or control click where you see Installed then click Install.

  • I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours

    I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours

    aldofromwilts wrote:
    I am trying to download mountain lion but the pc goes to sleep and stops the download even though I have set my power defaults to 3 hours
    Try setting the Energy Saver to "never" and uncheck "put hard disks to sleep when possible". You can allow the screen to sleep after any suitable time.
    Hope that helps. Regards.

  • I have 2 computers, I need to download Mountain Lion for both of them, or just downloading in one will do?

    I have 2 computers, I need to download Mountain Lion for both of them, or just downloading it in one will do?

    You can download it only once (as it's a 4.5GB file and does take some time to download) but after the download is complete, quit the installer and look in your Applications folder for a file named "Install OS Mountain Lion.app". Make a copy of this file to put on your other computer or, as Linc suggests, make a bootable ML install drive to use on your other computer.
    Just make sure that you don't install after the file first downloads - you'll need that file for your other machine.
    Clinton

  • Mountain Lion - Apple I have been downloading mountain lion for 5 hours now, and its still not processing! This is not good please sort out!

    Ok, I'm now getting really annoyed with downloading Mountain Lion. I left my Mac Book Pro - 6 month old in download mode all night and nothing! I have started again and in 5 hours about 5%!
    What is going on - Apple is this good customer service?

    It could be your Internet connection and not the Apple servers. I downloaded it again (although I already had the GM developer version) over a very slow Internet connection and it took about 3 1/2 hours. You can always pause and then resume the download - Lauchpad will let you know how your download is proceeding.
    Clinton

  • I am trying to download Mountain Lion for almost 3 days now and the download gets stuck at 53.25mb. Apple support staff is giving me same block answer that it's because of heavy traffic and I don't buy that. Does anyone know how I can download it ?

    I have been trying to download my copy of Mountain Lion for last 3 days and the download is stuck at 53.25mb. I tried all of the restart/ Cookies deletion that apple support staff recommended to no avail. Download starts from begining and once it's 53.25mb downloaded, the remaining time goes upto and beyond 650 days and counting.
    Is there any guru, who can help me download Mountain Lion this year? Preferably in a days time !
    Cheers!

    Doesn't strike me as a "high traffic" issue, if you pause the download can you open the /Applications/ folder on your Mac and see if the installer already present? If you can stop the download and delete the installer (because it is not finished), the try again?
    If you've already done the above have you tried using Disk Utility First Aid from your Recovery HD?
    Try to verify/repair the disk and see if that takes care of it. (Of course make sure you have a good, recent backup before trying this.)
    If you're still having issues: re-install OS X from the Recovery HD, install all available software updates, try again.

  • I am unable to Download Mountain Lion for my Mac Pro.

    This really *****. Now I know why I can't download Mountain Lion!!!! I have an 8 core Mac Pro at 3ghz
    Hardware Overview:
      Model Name:          Mac Pro
      Model Identifier:          MacPro2,1
      Processor Name:          Quad-Core Intel Xeon
      Processor Speed:          3 GHz
      Number of Processors:          2
      Total Number of Cores:          8
      L2 Cache (per Processor):          8 MB
      Memory:          16 GB
      Bus Speed:          1.33 GHz
      Boot ROM Version:          MP21.007F.B06
      SMC Version (system):          1.15f3
      Serial Number (system):          157191HTUPZ
      Hardware UUID:          00000000-0000-1000-8000-0019E3F8CB92
    And It is too slow to run Mountain Lion. I doubt it. This would not be the case if Apple Supported the Cores parallelism as they are suposed to do. I know this computer is faster than my MacBookPro; How about it Apple, Why not write software to support all my 8 cores and you won;t have to force me to stop using the new Apple System Software. Why can't we users be the ones to determine if our machines run too slow under Mountain Lion? I can't afford a new Mac Pro; you surely now how to hurt a User/Developer.
    Thanks for Nothing, Apple!
    USER/Developer
    Robert Adams

    As a Developer, you are bound by your agreement to not use public forums to discuss beta products.
    Pls, use the confidential forums in the Dev Center for this purpose, thanks.

  • How do I download Mountain Lion for free?

    I purchased my MBP in July last year. I need to create a bootable drive of OS. In the app store, it is not showing OSX Lion. There is only the option of downloading Mountain Lion, but that isn't free.
    If I am correct, I am entitled to a free upgrade, right? How do I download Mountain Lion free of cost? I want to have a bootable drive at hand, just in case my MBP goes kaput, like it did about 10 days back.
    Any help would be appreciated.

    No, unfortunately that was the Up-To-Date Program and I think you're a bit late for that. Right now ,the only available DL is Mountain Lion and it's no longer free.

  • Paid for lion recently can i download mountain lion for free?

    Hi :) recently paid and downloaded mac os lion ( 16 june 2012 ) i just need to know is there a way to get mac os mountain lion for free because of my recent mac os lion download. 

    Unless you bought Lion with an explicit offer from Apple telling you that you can get ML for free, you will not be able to download and install ML for free.
    You will have to purchase Mountain Lion for 20 dollars (US price) in the Mac App Store.

  • Where do I apply to get a redemption code to download mountain lion for free?

    I bought my Macbook Air after June 10 2012. Where do I apply for a redemption code to download Mountain Lion?

    vmol621 wrote:
    Oh thats not fair thats its ended.
    Did they say it was for a limited time?
    Who knows at this point. It was a year ago. Nobody here can tell you what Apple thinks. You must talk to Apple if you want a definite answer from Apple.
    We can only help you with things we can access. Since the Up-to-date website doesn't appear to exist, we have no way of telling you how to try to overcome what you seem to think is unfair.
    Only Apple can do that, and that would require you to talk to Apple.

  • Downloading mountain lion 4 hours, 1 more to install

    I understand the incredibly slow download is related to my Internet speed; I was glad to read that it took others a long time, too, but, once it was on my machine, it took another hour to install! I did search for reviews and customer tips before I bought the upgrade, but I wish I had known in advance that I would be unable to do anything else all afternoon on my computer.
    So, if you haven't downloaded it, yet, maybe you should set it to begin at bedtime!

    I think that since Apple just released the Mountain Lion 10.8.2 Update and iOS 6, their download servers are being somewhat overloaded.  It may pay to try again in a day or two after things calm down a little.  It also depends on where you live and how fast your ISP download speeds are.
    Hope this helps

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