I've bought books and now want to buy another but don´t accept my credit card details, why?
I've bought books and now want to buy another but don´t accept my credit card details, why?
Nobody here could possibly know why your credit card is not being accepted. We don't work for Apple, we are just other users voulnteering out time to help.
Did you get any message from when you attempted to make the purchase? Did you review your credit card details in your iTunes account? Did your crest card expire and you forgot about it?
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I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone
Hello Clancbelle,
It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Changing your payment information using an iOS device
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when you're finished.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Ive bought indesign and now want to install it on another machine..I know that I can, but how
Same as on your otehr machine - install the CC app, sign in, take it from there.
Mylenium -
I installed Lion on my MAC book and now want to uninstall it, can't seem to find a way to do it, any suggestions?
In order to uninstall Lion and "downgrade" your OS, you have to erase your drive. There is no other way. If you have a bootable clone or a Time Machine backup, it is easy - just boot with it, erase the drive, and clone back. Or, do you have your install disks? Boot from that disk, erase the drive and reinstall.
Make sure you back up your important files first since they will be gone. -
Photoshop elements 9 was pre installed on my pc when I bought it and now it has been deleted, I don't have any serial number. How can I get it back?
Check the papers that came with your PC or the web site of the vendor. OEM versions are either on the recovery discs they provide or can be downloaded from their site.
Mylenium -
I want to change my ID but I can't.i go to my iPad store and sign in my new ID but don't accept
I find that the easiest way to change the account you are using on your mobile device is to scroll down to the bottom of the iTunes Store or App Store on the device and tap the Apple ID button. Then:
- To sign out, or to sign in to a different account, tap the Sign Out button.
- To sign back in, tap the Sign In button, then tap either Use Existing Apple ID or Create New Apple ID, and follow the on-screen instructions from there. I hope this helps. -
i forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100018) -
Hey, I'm running iOS 7 and I want to create Apple ID on my iPad without credit card number, there is no as such option of 'none' over there. What should I do? Plz help
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
I used an iTunes card and it shows the full balance available, but is still charging my credit card. Why is this?
I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.
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Created a book and now want to bring in other images to the strip below.
I have created my draft book but I found 25 images were missing from the file I created the book from so I now want to bring in those images which are on a memory stick. I tried importing and they are in a separate file in the catalog. I can't seem to get those over into the file related to the book. How should I proceed? move the images from that file to the books file or reimport them into the books file and MOST importantly how do I do it since I have obviously been unable (my failings) to make it happen
Thanks
JimThanks for looking at this. I realize my novice nature and lack of the wrong vocabulary so lets ask it this way and I know this is a real basic question. I have a collection that is embodied in the saved book. and I can see it in collections with the book icon. I have a memory stick to import from. What is the process, because when I went to import these I did not see that collection in the list of target locations for the import. Best procedure to import more into the existing collection?
Thanks for putting up with my uneducated attempts, I will be working on betting better
Jim -
I registered for an Apple ID since I forgot my password on my other account. However, when I was about to sign in, the billing information is always appearing and i can't find the "None" option along the payment information. Help please! Thank you.
There are instructions on this page for how to create an account withou giving a credit card number : http://support.apple.com/kb/HT2534
But any content that you bought/downloaded via your old account will remain tied to that old account - have you tried to get the password reset for it via this page : http://appleid.apple.com, then 'reset your password' -
Can I buy myself an iTunes gift card from my own US iTunes account? Tried to do this online but transaction could not be completed. Response I got was to contact Apple iTunes Support. Please help.
If you haven't already done so then you will need to do as the message says and contact iTunes Support (these are user-to-user forums, we won't know why you are getting the contact message) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Any one have any suggestions?? AppleCare is closed right now
Hmmmm...
When you say OSX, which version do you want to reinstall?
Was the MacBook Air new when you bought it? Did it originally come with Lion? Mountain Lion?
When you say you erased your hard drive, did something go wrong while you were installing Lion?
Were you installing it from a file downloaded from the App Store, or from another source?
When you press and hold "Option" while you boot up, does "Recovery" come up as an option to boot your computer?
If so, you can reinstall Lion from the recovery part of the drive and (hopefully) everything should be fine.
Let me know if you still need a hand with your MacBook and we'll see if we can get you going again. -
I have over 25k songs in iTunes. I originally tried the "create a second library" solution. I reduced to less than 25k songs and successfully ran iTunes match. Then I discovered the limitations of the second library solution regarding adding more music, managing playlists, and turning back on my main library and being greeted with all sorts of problems.
So, I created a blank library, ran iTunes match, and its showed me all of my files in the cloud that had been matched or uploaded. I deleted all of the files, mindful of the 1000 file limit per delete. I have confirmed I have now deleted them all. An iTunes match update says I have no files in the cloud. Perfect.
I reduced my library again, this time using the superior method of just changing the files I do not want to match to voice memos. That is done. I have less than 25 k songs.
I waited 2 days and ran match again. Yikes. It did not let me match or upload anything, and every music files's cloud status just says "exceeded limit," despite the fact that my cloud is devoid of music and I have no access to any music via match.
I am in a limbo where I have nothing in the cloud from match, but I can't add anything because match says I exceeded my limit.
I emailed customer support, and got back a useless email linking me to a very general article about iTunes match. I called customer service and they said this was something the iTunes store people would need to address, and they can only be contacted by email. Sigh . . . .
Any thoughts?
ThanksHave you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.
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I was downloading a book into my ipod and it is trying to download twice--how can I stop it from downloading twice?
Just let it download. If you got billed twice ask for a refund
How to Get a Refund from the App Store
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