I forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?
i forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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i cant install the new firefox 6 on my laptop because it keeps asking for the administrator password during the installation and i dont know what is it for this laptop
I read a way on another forum to fix this problem. Right click on the setup.exe and select "Run as administrator" this should solve your problem.
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I forget my security questions and i want to buy something
What can i do to buy something ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103455) -
I forgot my security questions and when i go to my apple id to change it it asks for the answers
i dont remeber my answers and i have read past articles and they say to go to my apple id then to the security section but to let you acces that you need the answers to the questions so that doesnt help
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
help
On that screen that asks you to purchase, there should be an option to indicate that you have a serial number. Choose that option, and another screen will be provided to allow you to enter the serial number.
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We have changed our appleid and password on the computer successfully, now our iphones keep asking for our password to the old appleid and will not accept it. how do i change my appleid on my phone?
mine still wont let me buy apps or update apps because it keeps asking for my old Apple Identification that i know longer use and havea new one what do i do
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I forgot the security question and did not reach me any e-mail from an email technical support for the alternative I hope to help
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active.., and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??
this says it all..Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive. -
My Apple ID is my old email and I want to change it but can't because my rescue email is my current one. How do I change it?
There are instructions on this page for how to change your rescue email address (you may need to log out and back into your account before trying to use it as your main address) :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field. -
I've bought books and now want to buy another but don´t accept my credit card details, why?
I've bought books and now want to buy another but don´t accept my credit card details, why?
Nobody here could possibly know why your credit card is not being accepted. We don't work for Apple, we are just other users voulnteering out time to help.
Did you get any message from when you attempted to make the purchase? Did you review your credit card details in your iTunes account? Did your crest card expire and you forgot about it? -
I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
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iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs itunes???
Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
my ipad is stolen ,, and i want to reopen find my ipad application because as i know once the ipad switched off and switched on again the application needs to be reopened ,, any one can help me please to find my ipad again
Stolen
http://support.apple.com/kb/HT5668
Erase iPad
http://support.apple.com/kb/ph2701
Lost Mode
http://support.apple.com/kb/PH2700
Reporting lost or stolen iPad
http://support.apple.com/kb/HT2526 -
I WANT TO BUY A MAC BOOK PRO. MUST I WAIT FOR THE ONE WITH RETINA DISPLAY. WILL THE FACT THAT THERE IS NO CD ROAM BE A PROBLEM? CAN YOU USE AN EXSTERNAL CD ROAM WITH A MAC?
Apple will gladly sell you a color coordinated and texture matching external SuperDrive to go with your Retina'ized MBP for about $80 bucks.
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