I've just paid for Adobe Premiere, by accident. I meant to buy After effects - can this be changed easily?

stupidly paid for one month of Premiere, but I need After Effects - Can this be changed?

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!

I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!

Hi voltric2014,
If you are on Windows, you can download and install the CreatePDF Desktop Printer, which would allow you to "print" to PDF from Word. You'll find a link to the installer on the CreatePDF page at https://cloud.acrobat.com. Here are the instructions for installing it: Using Adobe PDF Pack
Please let us know if you have additional questions.
Best,
Sara

Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI? Appears nowhere...

Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI? There's no sign of it in the confirmation email or in My Adobe. Been working on this for an hour with no luck. Help!

Hi Ralphmeima,
Please go through the link below and check.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards,
Anand

Ei just paid for Adobe Acrobat Pro and I can not download the program, verytime i go to down load it tells me it doesn't download in my language which is english?why is this program I ordered not letting me download

i just paid for Adobe Acrobat Pro and I can not download the program, every time i go to down load it tells me it doesn't download in my language which is English? why is this program I ordered not letting me download

http://www.howtogeek.com/120277/how-to-install-flash-on-the-nexus-7-and-other-jelly-bean-devices/
You do not need a Beta channel build of Firefox (which currently is 32.0b6) to use Flash as the issue was you needed Firefox 27.0 or newer to use the old Flash 11.1 plugin on Android '''4.4'''. after it came out on tablets/phones.
What Nexus 7 version do you have as there was a 2012 and a 2013 model. A easy way to tell if it is a 2013 is it has a camera on each '''back''' and front while 2012 only has one on front.
If it is the 2012 then it has a Nvidia Tegra 3 so the old Flash 11.1 Plugin is disabled.
For reading only as Bugzilla is not a discussion forum or for "me too" comments.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=968219 Bug 968219 - flash does not work on Nexus 7]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=957694 Bug 957694 - Hang/deadlock with Flash on 4.4 on Tegra3]

Does Maximus just mean for Adobe Premiere CS 5.5.2, quadro+ tesla c 2075

Mayday Mayday
Does Maximus means for Adobe Premiere CS 5.5.2,quadro+ tesla c 2075.
would quadro + tesla c 2050 or 2070 also work fine without any hacking.
I haven’t seen yet any quadro +tesla 2075 vs quadro+tesla 2050 benchmarks in internet.
(nvidia web site gives benchs with tesla c2075 so i got confiused . )
Thanks.

hiii
for encoding:"Both the Professional and Broadcast versions of Codec Suite 5 turn MPEG-1/2 and H.264/AVC editing with Premiere Pro CS5 into a productive, high-quality workflow. They come with CUDA accelerated H.264/AVC encoding that offers export of your projects by making use of Nvidia’s GPU hardware acceleration architecture."
standart effects: http://help.adobe.com/en_US/premierepro/cs/using/WSE04091E3-79C1-4014-B4F5-681A65A9AC80.ht ml#WS2bacbdf8d487e582-3aacaace12f419c413d-8000
third-party plug-ins:neat video......etc with cuda
think that you are making a 90 minutes documantery 1920x1080 -upper-sqr pixel with old dv metarial 4:2:0 720x576 pal - lower dv pixel
you need more cuda . Doesnt maximus mean more cuda
thx

I just paid for Adobe Export PDF and now when I click on an attachment received in an email I don't get the document, but a bunch of codes. This is extremely important to go back to the other.

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These documents are opening in a window, correct? Along the top of it, assuming you are on Windows, there should be a bar with a title in it, just like most apps.
It sounds to me as if you are being send PDF files, not Word documents. Why are you sure they are Word documents. IGNORE THE WORD ICON, that would be part of the problem.

I have paid for Adobe Revel Premium but the settings in REVEL do not show this.

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1. How can I force the REVEL program to refresh the subscription?
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I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

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If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

I just paid for 12 months to be able to open pdf files and I still cannot. How do I either get my money back or get this adobe reader to work to open pdf files?

i just paid for 12 months to be able to read pdf files and it is not working. how do i get my money back or get this problem fixed. i am so tired of trying to see pdf files.Adobe ExportPDF (read only)

I thought I ordered Adobe Reader. Had information from your company that I was charged $13.00 and some change, I think that was the amount, after I completed my credit card information. Can’t find it – guess it wasn’t an email. Anyway, I will order whatever I have to in order to be able to open the pdf files as I need to see them for my work with the government. What do I need to do? I need it today. And what is the cost for export pdf?
d
Linda G. Walston
Right of Way Agent
OPTICA Network Technologies
(214) 673-1319 - Cell

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

Englishcupoftea thank you for the update. For information on how to cancel your subscription please see Cancel your membership or subscription | Acrobat.com online services.

I've been paying for Adobe Premiere pro for the past Thre onth and today, despite the fact that i have paid already for the upcoming month, i cannot access it because of an "intenet connexion problem". But I'm connected and I have the right ID. What shoul

I've been paying for Adobe Premiere pro for the past three month and today, despite the fact that i have paid already for the upcoming month, i cannot access it because of an "intenet connexion problem". But I'm connected and I have the right ID. What should I do?

Lanakivee
Try this it worked for me Pat Willener gave it to me off the site :
I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
Try this
download the FP uninstaller from http://www.adobe.com/go/tn_14157
close all browser windows, then run the uninstaller
download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
close all browser windows, then run the installer

Flash SSD for Adobe Premiere Pro - problem, or not?

Hi,
I've just ordered a new workstation specifically for Adobe Premiere Pro use.
Then I saw this on Adobe's technical requirements page for PP:
10GB of available hard-disk space for installation; additional free space required during installation (cannot install on flash-based storage devices)
It honestly never occurred to me that a modern RAM-based hard drive might cause a problem for specific software, does anyone know if this is true and if so why?
It's not too late for me to re-spec a 15'000rpm drive instead but it seems a bit daft.
Thanks in advance
Alastair

True enough but like tweaking the bios changing windows swap files (evinronmental varibles actually) etc is not the average users typical tweak!
SSD is far faster than any SCSI.
the SSD is less money that SCSI (have to buy a controller)
Sata is pretty much the same spped as SCSI other than seek time.
SCSI is dead! i have not seen scsi drives for sale from any of my vendors in about 2 yrs now. SAS yes. but again pointless.
and the onboard sas controllers are not so hot.
not to mention having your OS on SSD does make everything snappier. even without the adobe temp files.
Scott
ADK

This is totally ridicuious--paid but its still saying i need to pay for what i just paid for

I just subscribed and verified my pdf conversion order and I can not use what I just paid for. I don't understand how i'm unable to use what I just paid for,but yet a charge has been placed on my card. I just need to know how to unsubscribe my last order. This makes no sense I will have to report this a fraud to my credit company because this is a total breech of contract.

Hi currykaren10,
I just checked your account and see that your subscription is now active. Have you been able to use ExportPDF?
If you've decided that ExportPDF isn't going to work out for you, you are entitled to a full refund. Please contact Customer Support, and they will take care of you. Here is the contact information: http://helpx.adobe.com/contact.html?step=ACOM_membership-account-payment_stillNeedHelp
Best,
Sara

OK, just paid for first month of CreatePDF, but nothing converts. What's up??

I just paid for first month of and installed Adobe CreatePDF. But when I tried to use to convert files (individually or multiples to single .pdf), they've all failed to convert. Tried .jpg files within the size limitations, Excel files as well, but just get "File_______ failed to convert. You can try the file again or use the PDF printer for Windows to convert the file."
I did download the installer for the Adobe PDF Desktop Printer, but due to hardware settings on this laptop, couldn't finish installation. But that is moot-- I'm at a copy center at which I planned to print these documents once I got them converted to .pdf. That was $9.99 I could have used for something more useful than this exercise...
Running current Firefox. Have Firefox applications for Content Type= Adobe Acrobat Forms, Adobe Acrobat Forms Document(s), Adobe Acrobat XML Data Package File set to "Use Adobe Acrobat (in Firefox)" plugin.
What am I doing incorrectly?

I just paid for first month of and installed Adobe CreatePDF. But when I tried to use to convert files (individually or multiples to single .pdf), they've all failed to convert. Tried .jpg files within the size limitations, Excel files as well, but just get "File_______ failed to convert. You can try the file again or use the PDF printer for Windows to convert the file."
I did download the installer for the Adobe PDF Desktop Printer, but due to hardware settings on this laptop, couldn't finish installation. But that is moot-- I'm at a copy center at which I planned to print these documents once I got them converted to .pdf. That was $9.99 I could have used for something more useful than this exercise...
Running current Firefox. Have Firefox applications for Content Type= Adobe Acrobat Forms, Adobe Acrobat Forms Document(s), Adobe Acrobat XML Data Package File set to "Use Adobe Acrobat (in Firefox)" plugin.
What am I doing incorrectly?

LSX-MPEG for Adobe Premiere von Ligos

Hi, ich arbeite mit einen PC, Intel
P III 800, 512 MB, Win. Me, ASUS Motherboard, Raid Controller (FastTrak100, Vers. 1.0) Matroxkarte RT 2000 (3.1) Adobe Prem. (6.1)
Bei der Erstellung von SVCD oder VCD wurde ein MPEG File Converter benötigt
um MPEG 1 oder MPEG 2 Dateien zu erstellen.
Ich installierte das Programm LSX-MPEG
Plugin for Adobe Premiere von Ligos.
Beim Filmexport und Codierung von AVI zu MPEG wird die Codierung nach ca. 8 Min. abgebrochen.
Die Einstellung im Ligos Programm ob SVCD, VCD oder DVD Codierung ist egal, dass Programm bricht nach ca. 8 Min. die
Codierung ab.
Was funktioniert hier nicht, da doch dieses Programm für das Plugin-Premiere
Programm bestimmt ist?
Jeder andere Filmexport aus Premiere,
beim Nichtverwenden des LSX Programmes
geht in jeder Länge problemlos.
2 GB Grenze ??
Aber warum kann ich dann die anderen
Codierungen aus Premiere problemlos vornehmen? Bis zu 7 Std.
Wer kann mir helfen bzw. ein Tipp geben?

CS4 comes with the Main Concept codec already.
But Main Concept sells a Premiere plug-in that I guess can do more then the one that comes with Premiere.
I want to shoot in HDV so I have the footage archived in HD for later if i want to export a blu-ray.
The cost for producing a blu-ray is very expensive to liscense for a comercial DVD. Sony said it was like $3000 just for the liscense and then you had to pay so much per disk.
I didnt know it was that much till i seen the Blu-ray videos from the 2009 NAB show.
http://pro.sony.com/bbsccms/ext/BroadcastandBusiness/minisites/NAB2009/videos.shtml#pageto p
But for now im shooting in HDV and going to produce a standard DVD.
I just wanted to know if anyone had used the extra plug-in from Main Concept and if it was a better product than the free one with premiere.
there plug-in cost $149 but is on sale now for $99.
http://www.mainconcept.com/site/prosumer-products-4/mpeg-pro-hd-7850/information-7862.html ?L=0
they have a free download that puts a watermark but i have not downloaded it yet to play with.
right now my computer is way to slow ( Pentium 4 single core)
once windows 7 comes ( October 22nd ) out I will build a core i7 but for now im just waiting.
Thanks: Glenn

I've just paid for Adobe Premiere, by accident. I meant to buy After effects - can this be changed easily?

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