I've updated iTunes to 11.1.4.64 on my windows 8.1 machine but no music will play.  the track shows but doesn't play at all.

I've updated iTunes to 11.1.4.64 on my windows 8.1 machine but no music will play.  the track shows but doesn't play at all. Any ideas? Thanks

Hi TRDV,
Thanks for visiting Apple Support Communities.
Start with the troubleshooting steps in these articles if iTunes does not play your music:
iTunes 11 for Windows: If you have trouble playing music or other audio
http://support.apple.com/kb/PH12335
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Best,
Jeremy

Similar Messages

  • Trying to update itunes 10.4 to 10.5.3 in windows vista 32bit but keeps coming up with error message

    I am trying to update my itunes 10.4 to 10.5.3 in windows vista 32 bit but it goes through the downloading ok then goes to installing but comes up with "An errors occurred while installing updates. If the problem persists, choose TOOLS>DOWNLOAD ONLY and try installing manually". I have tried to do that but i am unable to click the download only button. I have gone into programs and features and tried repairing itunes, apple application support, apple software update, bonjour, apple mobile device support but to no avail. I have tried to update via the   button but it goes through the downloading and installing like before then comes up with Im not very savvy on the computer so would appreciate a 'dumbed down' answer. Any help would be appreciated thanks in advance

    Have you tried uninstalling iTunes and its components completely rather than repairing them?
    That process is detailed here: http://support.apple.com/kb/HT1923

  • My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable fix

    My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable to figure out why. It did not used to do this. I can't figure out any pattern to the songs it does it on versus that it doesn't do it on. Some of the songs are purchased, some are imported, etc. We are running Windows 7.

    how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...

  • HT1926 Attempting to update Itunes, received System Error: "program can't start because MSVCR80.dll is missing form computer" try reinstalling the program to fix problem. Question , if reinstall Itunes via download, do I lose my music library?

    Attempting to update itunes, received system error" Program can't start because MSVCR80.dll is missing from computer, try reinstalling the program to fix the problem. Question, I can't access Itunes to backup library, how do I reinstall without loosing music library?

    It doesn't matter and doing a manual install will not fix the problem either.  I'm looking for a solution but no luck yet.  I think Apple has given us a bad update.

  • Can you tell me why none of my music will play I had a little box that came up saying all your items are ticked so they will not play on itunes what does this mean it's driving me nuts help!!!

    HI there can you tell me why none of my music will play on itunes it just displays a message saying it cannot be located please help it is driving me nuts
    Jan

    About 5 days ago for no apparent reason at all, about
    7000 songs which i have collected over a number of
    years has just decided that it wont play in ITUNES or
    in any other of my media players. When you click on
    Play over a song nothing happens. The play icon
    doesnt even come up on the screen.
    Steps I have taken so far are:
    1 - Remove all tracks from ITUNES and then re-add the
    folder where all the songs are. This has obviously
    removed all songs, but when I have re-added the
    folder , it has added about 650 tracks back on to the
    playlist. These 650 tracks will play. This leaves
    approx 6400 tracks that it wont play.
    By the way all the songs on my PC are MP3 type and I
    have had no problem playing any of them until last
    week.
    2 - I have re-installed ITUNES and reinstalled
    Quicktime and that has not worked.
    3 - All of my songs are backed up on to a External
    Hard Drive. I have tried to restore the songs and
    also play them directly from the external hard drive.
    I get the same problem when I do this.
    4 - I have enabled and allowed all permissions for
    the account that I am running the PC from.
    I am guessing there must be some settnig or Registry
    Key that is blocking me playing the tracks from the
    PC. I have also tried to launch the songs in Media
    Player and Sonic stage but thsi has not played
    either.
    All the tracks are in the folder structure as they
    were before so I know they are there. I just need to
    somehow unlock them.......
    If anyone has any ideas, I would be very grateful as
    I dont want to lose my entire music collection.
    Also I cannot find anyweher on here that is a Support
    number or email address for Apple as this is an
    ITUNES issue and they should be resolving it for
    me!!!!
    Thanks
    Dell   Windows XP
    Pro  

  • Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications?

    Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications and music?

    Read here:
    http://support.apple.com/kb/ht5621
    Changing your Apple ID to your current, working email address will not create another Apple ID, it will only change it to your working email address.

  • I setup a separate itunes account for my iphone. I put my ipod music onto it. The music will not sync to my iphone. It tells that all info will be lost if I do it. HELP! The music is showing in the library.

    I setup a separate itunes account for my iphone. I put my ipod music onto it. The music will not sync to my iphone. It tells that all info will be lost if I do it. HELP! The music is showing in the library.

    you can connect the iPhone to your mac and import those iPhone photos and videos to iPhoto assuming you have iPhoto. You can create a folder and export all those photos to the Finder. Keep safe somewhere.  Also keep the iPhoto library for safe keeping. When you restore your iPhone you can sync all those photos back to the iPhone. so you will lose nothing. Just remember when you export from iPhoto select jpeg for photos and original for videos taken with the iPhone.

  • HT4623 I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

    I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

    You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6

  • Since upgrading to iTunes 10.4, no music will play on my laptop

    Since upgrading to iTines 10.4, none of my music will play on my laptop.  I have cahnged all of the iTunes settings back to their defaults and still none of the music plays.  iTunes acts like it's playing the song, the controls change from the "play" symbol to the "pause" symbol, my volume is fine, the icon that tracks the progress through the song doesn't move and no music is played.
    Any help any of you could provide, would be greatly appreciated.  Thanks!!!

    Hello there DebbieBall,
    It sounds like suddenly iTunes cannot locate your files. I would use the info in the following article to help you get that resolved, named:
    iTunes: Finding lost media and downloads - Apple Support
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • 10.5.2 iTunes on Windows 7 x64 bit laptop - Quick Time will play videos but not iTunes

    I'm hoping you can help, I've looked for a solution to this for a while now.
    I store my itunes library on an external hard drive. I completed a clean install of x64 bit Windows 7 on my laptop - all went perfectly. Downloaded and installed the 64 bit version of 10.5.2 iTunes and located my library...the music plays fine but no videos. I opened iTunes in safe mode and it said that I needed the up to date version of Quick Time. Downloaded and installed that...no problems. Now my vidoes will play in the Quick Player but still not in iTunes! They apprear in the "Now Playing" pane but the timer doesn't move - even after pressing pause and play. Can anyone help me please? Do I need to open iTunes in 32 bit mode? If so, how do I do that in Windows 7? i can only find solutions for Mac's....
    Thanks in advance

    I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
    Apple helps you find Original Sin with the Windows.

  • ITunes music will play on iTunes but will not play in my iPod

    I downloaded music from iTunes. It plays on my computer and shows up on my iPod. However, it will not play. When I attempt to play the iPod says "now playing" skipping all 25 tracks. The music is in the purchased, artist, music, etc. folders.
    Any thoughts?
    G4   Mac OS X (10.4.3)  

    You will be able to post a new topic in almost every Forum (not a Category)
    E.g, click on Forum: Using iTunes for Mac and you will see a 'Post New Topic' icon at about top left of the window.
    Use the 'Add to Library...' option from the File menu and navigate to the DVD.
    Be sure to tick the checkbox ' Copy files to.....etc.' in Preferences>Advanced>General.
    M
    17' iMac fp 800 MHz 768 MB RAM   Mac OS X (10.3.9)   Several ext. HD (backup and data)

  • I am trying to make a mix on Garage Band by dropping songs in the tracks from an ITunes playlist.  I have done this many many times and suddenly I am unable to drop the tracks into Garage band.  They swoosh right back into the iTunes playlist

    Suddenly I am unable to transfer songs from iTunes to Garage Band.  When I try to bring the songs over to Garage Band they will not drop into the track.  They immediately go back into iTunes.  I have made many mixes using GB and cannot figure out what has happened.  Ive looked through system prefences, help window, etc. and cannot understand what has happened.  Any advice?

    robinfromshort hills wrote:
    When I try to bring the songs over to Garage Band they will not drop into the track.  They immediately go back into iTunes.
    either use the Media Browser in GB, or drop the actual song file into the timeline (cmnd-shift-r will reveal the file from iTunes):

  • Music on external drive. Use I Tunes to organize. Stream to TV and home stereo through Mac Book and Apple TV. Updated to Mavericks operating system. Now Many times art does not match song or music stops playing altogether. Any ideas ?

    I have music on external G drive. Use I Tunes to organize and play music. Stream it to my TV and home stereo using MacBook and Apple TV. Just updated operating system to Mavericks. Now have two issues when playing music.  1) Many times album art displayed on TV will not match song playing, and 2) Music will just stop altogether sometimes. Any ideas ?

    Agreed! This bug with the ringtone delay (№4.1) is really annoying

  • When i try and update itunes this message: Click OK to try again, or enter an alternate path to a folder containing the installation package itunes64.msi in the box below. keeps coming up

    error

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes 10.6.3.25 on PC running Windows 7 (service pack 1 installed)- music progress bar not moving

    Unable to play music from ITunes library or audio cd.  The sound card works, speakers work when tested with audio device.  Audio drivers updated, not sure where to turn.  Have seen similar threads in the recent past.  What needs to happen here.  Any help is greatly appreciated.  Thanks

    Is there anyone that can verify they're having this same issue? I called Apple to report the 'glitch' but I'm looking for any others with the same challenge and whether or not you've found a work around.
    Again--I rely heavily on iTunes for business. We use it constantly for live performances...both on it's own and it's integration with Traktor, Serato and DJay
    Thanks Everyone!
    Jeremy

Maybe you are looking for