I've upgraded to mountain lion and now cannot use microsoft office--what happened?

I've upgraded to ox Mountain Lion and now cannot use any of my Microsoft office software. What happened?

It appears that you upgraded your computer to Mountain Lion and were using Microsoft Office 2004. In the short term, if you need to open and modify Word files, go to the file in the Finder and Control-Click on it. A menu will come up: go to Open With... and select TextEdit. This should allow you to open, modify and save the file for the short term.
You can do the same trick to open Microsoft Excel files in Preview and print them; but I do not think you can modify them in this way.
Workarounds for Microsoft Office 2004 since upgrading to Mountain Lion:
1. Upgrade to Microsoft Office 2011. This version works in Mountain Lion. However some of your legacy 2004 files may convert badly.
2. Restore the version of OS X that you were using before Mountain Lion.
3. Partition your hard drive and/or attach an external hard drive and install Snow Leopard on it and use the 'dual-boot' method of booting into Mountain Lion when you need it and booting into Snow Leopard when you need to run your PowerPC applications such as Microsoft Office 2004.
4. The method I use, which allows me to run my PowerPC applications concurrently with Lion: I installed Snow Leopard (with Rosetta) into Parallels 7 in Lion:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439

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I recently upgraded to mountain lion and now cannot connect to my Brother QL-570 Label Maker

I recently upgraded to Mountain Lion and now cannot print out on my Brother QL-570 printer. I get as far as typing in the label name and then the labeller or computer disconnect. I have tried downloading drivers from Brother but they can't do that as only Apple can do that but there is nothing in Apple to do that. I also reloaded the program off the set up disc. . Any ideas?

yeah-find out where you're downloading stuff to, and stick with it. I'm using FireFox and tell it to save the driver and stuff on the desktop, and when I quit FireFox, there it is on the desktop. you'll also need your admin password. It should show up as a .dmg file, then double-click on it to open it. You should see "Brother.pkg" . start up brother.pkg (double click??) and folow the instructions that ought to appear to install the printer driver. If the .dmg file doesn't mount, use Disk Utility** to mount it and get it working. Then you should see the package. and then you can install it.
** you may have to click on the .dmg file and choose "Get Info" then Open with, then choose disk utility, and then open with then change all. then close it. Hopefully that ought to work. If you cannot remember your admin password, I can't help you right now. Looks like you'd need it, to let Brother install that printer driver.
well, enough for tonight
if this didn't help you, then ask me again tomorrow
John b

I upgraded to Mountain Lion and now I can't use any of my software!

What a disaster and huge mistake. Upgraded to Mountain Lion and now I can't run Autocad 2012 for Mac, any of my Adobe Creative suites software such as Photoshop, Illustrator.. and now I can't even do upgrades because Mountain Lion doesn't allow me to launch DMGs. I've lost thousands of $'s in software, not to mention time, but most importantly now I can't even work! I just tried to revert back to Snow Leopard by intalling it back in my hard drive and it won't let me. I never used Time Machine. Is there any way on earth I can revert back to my old operating software??? Please help. And if you haven't upgraded yet and are thinking about it. BEWARE - and don't do it. I've been reading that Mountain Lion isn't working with Microsoft applications either. Omy...I haven't even checked that.
and of course no one at Apple support can or will help me

lunaulu wrote:
It's not my Microsoft that I use much or am worried about. I can't run AutoCAD. and I can't update AutoCAD either. When I try to mount an update just to get it working, it says it can't run the DMG file. Apparantly this new platform doesn't use Rosetta - which is needed to run any of these updates or downloads. ***? and then When I try to open CS4 appliations - Adobe Photoshop, Illustrator, or InDesign - I get the message "Licensing for this product has stopped working - Error 150:30 - ***?
So basically I can't use ANY of the programs I ran before. And yes I have googled desperately all day. Adobe has some suggestions - like deleting a Flex files - which I did...Defragmenting - which I did. And most importantly provides am Adobe Licensing Repair tool to fix - which I can't open because Mountain Lion won't mount the DMG in order to run it! It's a complete disaster and I don't have the money or time to purchase and or reinstall everything. I am just screwed.
No you are not, calm down, cbs20 already gave you the answer on opening dmg files, updates are available for most of your programs and I assume you have licenses for the Adobe products. AutoCad you'll have to wait for.
And please .... Start Backing Things Up, you could lose it all without one, work included.

I've reset my PPAM before to get around Firmware lock, but I've upgraded to mountain lion and now need to do the same thing, but I can't reset the PRAM. I've heard of the chip that is on the post 2011 macs, but I must not have one? What to do?

I've reset my PPAM before to get around Firmware lock, but I've upgraded to mountain lion and now need to do the same thing, but I can't reset the PRAM. I've heard of the chip that is on the post 2011 macs, but I must not have one? What to do? Also, I can not get start up chimes unless I have the factory startup disk in. Can the PRAM be reset with the factory startup disk in or must the mac boot from the hard drive? Need help.

Help for forgotten passcode > iOS: Forgotten passcode or device disabled after entering wrong passcode
When you have access to your iPhone again, FaceTime is a pre installed app that cannot be removed.
Try a search > iOS: Understanding Spotlight Search

I upgraded to Mountain Lion and now see "Blocked plug in" on my banking site and on Facebook I can't watch a posted video

I've upgraded to Mountain Lion and now see "Blocked plug in" when on my banking site and also when on Facebook. I've been told Adobe Flash is not a good option, any suggestions?

cin2 wrote:
I've been told Adobe Flash is not a good option, any suggestions?
Told by whom? Works here with all my sites.

I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

I upgraded from the app store. It is actually quite awhile ago so I do not remember how. I think I used a thumbdrive to create some type of file. No I do not have any backups. My iLife CD is nowhere to be found because this is a very old macbook pro that I've had for a couple years.
Thanks for taking the time to help

I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films.

I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

I did have the ability to "save" in PAGES. I upgraded to "Mountain Lion", and now I can not "Save". Help please!

I used to be able to "Save" my material in PAGES. I upgraded to "Mountain Lion" and now when I go to "Save", it says "permission denied". How can I correct this?
<E-mail Edited by Host>

Several users have had this problem in Mountain Lion. The system has decided you don't have read/write permissions. Have you done any updates to your system lately? Using Disk Utility to repair permissions after any upgrade or update, especially to the system, is a good practice. So first, I would repair permissions & then if you still have the problem, locate the file in Finder & go to File > Get Info & look in the Sharing & Permissions section. You should be the only one with read/write permissions but something has happened. Click on the words under "priveledge" next to your name & change it to read & write. You will probably have to enter your admin password.

I upgraded to mountain lion and now have nothing in itunes, why

i upgraded to mountain lion and now have nothing in itunes, why

About TM "Backup Drive is Full"
Alert TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.
So, how long a backup file remains depends on how long it was on your Mac before being deleted, assuming you do at least one backup per day. If it was there for at least 24 hours, it will be kept for at least a month. If it was there for at least a week, it will be kept as long as there's room.
Note, that on a Time Capsule the sparsebundle grows in size as needed, but doesn't shrink. Thus, from the user's view of the TC it appears that no space has been freed, although there may be space in the sparsebundle.
Once TM has found it cannot free up enough space for a new backup it reports the disk is full. You can either erase the backup drive and start your backups anew or replace the drive with a larger drive.

I upgraded to Mountain Lion and now I can not use Mac Office

I updated to Mountain Lion and now Microsoft Office does not work

Greetings,
What you posted is rather vague. By doesn't work do you mean the applications don't open at all or are you getting a message stating that your product needs activation? If it's product activation then that is something that Microsoft will have to assist you with. If your problem is that the applications simply won't open you may have to uninstall and reinstall Office again. This is common on the Windows platform too. Rarely when you upgrade to a new OS Office sometimes has an issue with the upgrade and won't open correctly. I would suggest merely uninstalling and reinstalling. Nine times out of ten that helps.

I upgraded to Mountain Lion and now my computer keeps freezing. How to fix?

I upgraded to Mountain Lion and nowmy computer keeps freezing. How do I fix this?

I know you have 10.8.4. I'm asking you to download and install a Combo updater. This is not the same updater used through the App Store when you simply upgraded from 10.8.3. And, before you do that I suggest you do this:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

I upgraded to mountain lion and now my screensaver doesn't work right

I am having problems with my screensaver since I upgraded to mountain lion. It only stays on the screen for a few mintues and then the screen goes black.
When I try a click my mouse and try to coneect to the internet my entire screen goes white. How can I fix this?

redskins4me wrote:
I have never had a screen saver that was a moving object. They have always been a still photo. My desktop is set to the picture I want and yes it is still. I do not like moving object as a screensaver and I have never had one that has been a video type
Yes you have! All of Apple's pre-installed screensavers are "movers." Check for yourself.
The screensaver that is showing is a custom aquarium.
===============
Now that we know you actually mean desktop pictures (wallpaper), troubleshooting suggestions will be a tad different.
Option key>Finder>Go>Library>Preferences - trash the com.apple.desktop.plist file, repair permissions, restart your comp & empty the trash when you reach the desktop.

I upgraded my Macbook Pro to Mountain Lion and now cannot get my album artwork to show? Help!

I upgraded my Macbook Pro to Mountain Lion and cannot get my album artwork to show. Help!

Office 2004 Applications Won't Work in Lion
You must have Office 2004 which is a PPC-only suite and will not work in Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion.
You may want to consider as well:
These two suites are similar to Libre Office but not as current or as well-supported:
NeoOffice
Open Office
And, then there is Apple's iWork suite:
Pages - word processing and layout
Keynote - presentation
Numbers - spreadsheet
Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
(Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

Upgraded to Mountain Lion, and now my Bluetooth Headset doesn't work? All I get is very loud static. Help?

I just upgraded my iMac to Mountain Lion and my bluetooth headset doesn't work. All I get is static. Worked fine with Lion. It doesn't work with my new MacBook Pro either.
I use the headset extensively talking on Skype and gtalk with my partner.
Help!!!

If you've tried the SMC reset then try a Pram reset:
http://support.apple.com/kb/ht1379

HT1349 I was having issued opening documents and I called apple help, they suggested that I upgraded to mountain lion and now my Microsoft word, power point and excel do not work. how can I un install and re install the old version. I need my applications

10.8.210.8.2
rocess:         Microsoft PowerPoint [1423]
Path:            /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Identifier:      com.microsoft.Powerpoint
Version:         14.1.0 (14.1.0)
Build Info:      Unknown-110310~0
Code Type:       X86 (Native)
Parent Process: launchd [118]
User ID:         501
Date/Time:       2013-01-11 23:07:49.777 -0800
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          49824 sec
Crashes Since Last Report:           21
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      51BF0AF4-B2A5-3CC6-8AE5-5AE703F2755E
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SmartArt.framework/Versions/14/SmartArt
Referenced from: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Reason: image not found
Binary Images:
   0xd8000 -   0xfd0fe7 +com.microsoft.Powerpoint (14.1.0 - 14.1.0) <DCE73116-D730-34FF-1585-3926521A956F> /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
0x1297000 - 0x12b0ff7 +com.microsoft.mbukernel_framework (14.1.0 - 14.1.0) <A92FB57F-23C8-3928-54A7-1769839A3790> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x12c6000 - 0x2154fef +com.microsoft.officeart (14.1.0 - 14.1.0) <55BCDCBF-4605-0D4C-2D61-9E3989E8F211> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x2411000 - 0x2b7afff +com.microsoft.office_library (14.1.0 - 14.1.0) <DBC2F3ED-8396-EC63-DF29-7B210F989FA8> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x2cd4000 - 0x2ef2ff7 +com.microsoft.mcp (14.1.0 - 14.1.0) <98419278-F21E-17DC-B2AD-A0D551ACD1F2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x2faf000 - 0x3054ffb +com.microsoft.ole (14.1.0 - 14.1.0) <7E409CD5-7F65-4C6B-18DC-04663216C2A8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x3075000 - 0x34ecff3 +com.microsoft.chart (14.1.0 - 14.1.0) <7250B005-7CE6-8497-5A06-B257894F5376> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x8fed7000 - 0x8ff09e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Welcome to the Apple Support Communities
I don't know why Apple recommended you to upgrade to Mountain Lion, because it shouldn't solve anything related to your documents.
As I can see, you are not using the latest Office update, so install 14.2.5 update for free > http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011&fid=0F4E073F-4FEC -440D-A9BF-1E01EE9E92AD#viewer If you can't install it, install 14.2.3 first

I've upgraded to mountain lion and now cannot use microsoft office--what happened?

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