I want Firefox browser not,YAHOO (I don't know this came to be), I'm unable to use the How to make Firefox my browser because this requires a menu bar, and until I get rid of YAHOO! I can not see a menu bar. Help Regards Arthur Norton.

I want Firefox as Browser. I've got Yahoo, but wish to delete it. I do not have a menu bar therefore cannot use How to make Firefox etc.

The akamai servers are used by a lot of web servers to store large files (e.g. images and media files)
A domain with fbstatic in it is likely a domain that is used by Facebook (fb), so you may have other problems if you stay on such a web page or get redirected
If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"

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I dont know all of sudden firefox search engine changed from google to my search and i cant get rid of that

all of sudden a new search engine started in place of google and i cant get rid of that even i uninstalled and reinstalled many times but that problem still there,seem to be some some type of bug in latest firefox .

Hi naveen,
You should take a look at the Knowledge Base article [[Search bar]]. Your default search might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage and change your search engine.
If the address bar search has been changed as well, you might want to take a look at [[Location bar search]].
If that doesn't work you should look at the article [[Preferences are not saved]]. We've also got a [https://support.mozilla.org/en-US/kb/removing-babylon-searchqu-or-mystart list of common search related issues] that might be helpful.
Finally, your issue may be because you've been hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware].
Hopefully this helps!

As soon as I open Firefox there appears a page, in German, which I did not request. it is there permanently and I cannot get rid of it. Can someone help? Thank you.

when i go into firefox there is a page from a German Institute, in German, site which I never requested and I don't have any use for. The page is there everytime I open firefox and I cannot get rid of it. I have tried everything I know (which is not much) and it will not go away. It is stuck there and I see it everytime I open the browser

Hello Dave69X, try with ClamXav : http://www.clamxav.com/download.php
thank you

When my phone turns on it goes to the normal screen for 1 second and then it gets very large so you can only see a few icons

When I turn my iphone on, the usual main icon screen shows for about a second and then it blows up so you can only see a few icons at a time. How do you turn this off?

Your phone might be on Zoom somehow, try just the simple "gestures" fix
Double tap with 3 fingers on the screen, then drag down. That should at least zoom out. If that does not work, try scrolling through the screen, but using 3 fingers instead of 1.
From there you should be able to access Settings>General>Accessibility>Zoom>OFF
Hope this helps

I want to de-install mac-excel test version and get the error message: you have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. I am sysadm

I want to de-install mac-excel test version and get the error message: 'You have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. Possibly it does not exist anymore. anybody out there who can help ?

Hi, I may suggest to activate the root account and try the uninstall process from that account. To do so, you have to:
Go to System Preferences a open up the Users pane;
On the left side of the pane, you shuold see Login Options;
Enabled editing option clicking on the lock (it will ask your password);
Once the pane is enabled, you should see something like Server Account Network (sorry my OS is in italian, so I don't exactly know the right translation), and right next to it a button;
Click on that button, and a new pane shows up. Click on Open Directory Utility, and on the upper bar of OS X click on Edit;
Select Enable Root Account (you can set a password, or not);
Done that, you should log out and when the login window show up, type on the user field "root" and the password you choose;
Theorically, from this account you will be able to unistall the application.
After completing your task, I reccomend you to disable the root account, just by loggin in your personal account and repeating the steps I described before. Hope it helps

I installed ff 9 when i want to chat on yahoo i can not see who is online

i installed ff 9 and when i want to chat on yahoo i can not see who is on the online contacts..it stays blanc !
i tried some other versions of ff..but also the same problem
now i use IE9.. and no problem...BUT..IE9 works very slow not like ff...i rather use ff !!
can anybody tell me what the problem is ?..or wich version of ff i can use without this problem ?
thank you....

Its known issue, see;
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014

How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. Help please!

How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?

Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

When I close Firefox and then come back to it layer a box comes up that says it's already running. It ays to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firef

When I close Firefox and then come back to it later a box comes up that says it's already running. It says to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firefox again. If I can't get this fixed I will start using someone else. Someone told me a way to close Firefox but I forgot what they said.
== This happened ==
Every time Firefox opened
== a couple of months ago

Hello Brian.
You don't need to restart your computer to open Firefox again: you just need to close it manually through your application manager (CTRL+SHIFT+ESC in Processes tab). Anyway, hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+hangs
What's probably happening is that you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

I recently downloaded Ios 7 and all the songs that i have purchased before but deleted off my itunes because i didn't want them showed up. I don't know how to delete them off my ipod and i really don't want them there

I recently downloaded Ios 7 and all the songs that i have purchased before, but deleted off my itunes because i didn't want them, showed up. I don't know how to delete them off my ipod and i really don't want them there. Is there a way to get them off? The songs dont show up in my itunes on my computer, just on my ipod with a download button next to them. I don't want them there anymore because i don't like that kind of music anymore and i don't know how to get them to go away.

There is a similar setting for Videos on that Settings screen, so if you leave that 'on' you may have similar happening in the Videos app

I have a 2009 A6 with a 5th Gen. iPod. I mostly listen to audio bks, not a lot of music. Often, the MMI starts on the first song on my iPod, therefore I don't know where I stopped in my 4-6 hr book. How can I get MMI to start where I left off?

I have a 2009 A6 with a 5th Gen. iPod pluggedinto the MMI. I mostly listen to audio books, not a lot ofmusic. The books are 4-6 hours long, vs 4-6minutes with a song. Often, but not always, when I start my A6, the MMI starts on the first song on my iPod, thereforeI don't know where I stopped in my 4-6 hour book. How can I get the interface to stay stopped where I left off? I have gone into iTunes and placed my current book as the first "song" on my iPod for ease of finding it, but often the MMI starts it over at the beginning. Thank you if anyone has any experience with this. My dealer in San Rafael, CA says they've never heard of this issue.

I think my iPod, which is an iPod touch 3rd generation , which is a lot different from a nano, which really makes it almost impossible for me to help you, which is why I suggested that you post your question in the iPod nano community. Your first post says that your product is an iPod nano. I think the people who answer those questions would be most likely to help you. If yours isn't a nano then you can pick the right community from here. This community is really to answer questions about this forum, or issues that don't fit anywhere else.
laverne's mom
Message was edited by: laverne's mom

Can't Figure Out If My Macbook Can Upgrade , currently running 10.6.8 and wanted to get latest version os but can't upgrade current os Please Help !!!!

Can't Figure Out If My Macbook Can Upgrade , currently running 10.6.8 and wanted to get latest version os but can't upgrade current os Please Help !!!! Hardware Overview:
Model Name: MacBook Air
Model Identifier: MacBookAir3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 1.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBA31.0061.B01
SMC Version (system): 1.67f4
Serial Number (system): C0*******DQX
processor 1.4 ghz
mem 2gb 1067 mhz ddr3
startup disk Macintosh HD
<Edited by Host>

You can upgrade to Mountain Lion
Upgrading from Snow Leopard to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
 OS X Mountain Lion - System Requirements
 Macs that can be upgraded to OS X Mountain Lion
 1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
 2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
 3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
 4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
 5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
 6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
 7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
 Are my applications compatible?
 See App Compatibility Table - RoaringApps.
 For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I am playing words w/ friends and an add has popped up for "tiny monsters" and I cannot get rid of it...HELP!

I am playing word with friends and a commercial pops up for tiny monsters and I cannot get rid of it HELP!

Can you exit out of the app by pressing the home button ? If you can then try closing the Words With Friends app via the taskbar and see if it reappears when you re-open the app : from the home screen (i.e. not with the Words app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Words app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I cant get on my phone it saids i have to registered as a iphone developer program and i dont want to do that but i cant cancel and i cant get back on my phone can someone help me

i cant get on my phone it saids i have to registered as a iphone developer program and i dont want to do that but i cant cancel and i cant get back on my phone can someone help me

Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
Not a developer and running iOS 7 beta? Then you've stolen Apple's software and will receive absolutely no assistance from this forum. Enjoy your iBrick!

I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
-Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
If you bought your subscription from some other vendor, ask that vendor for help
-Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I want Firefox browser not,YAHOO (I don't know this came to be), I'm unable to use the How to make Firefox my browser because this requires a menu bar, and until I get rid of YAHOO! I can not see a menu bar. Help Regards Arthur Norton.

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