As soon as I open Firefox there appears a page, in German, which I did not request. it is there permanently and I cannot get rid of it. Can someone help? Thank you.
when i go into firefox there is a page from a German Institute, in German, site which I never requested and I don't have any use for. The page is there everytime I open firefox and I cannot get rid of it. I have tried everything I know (which is not much) and it will not go away. It is stuck there and I see it everytime I open the browser
Hello Dave69X, try with ClamXav : http://www.clamxav.com/download.php
thank you
Similar Messages
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When I open a new document in Pages, the text I type appears white instead of the default black color. I can highlight the text, once I find it, but it will not change to anything other than a light purple.
Those are the symptoms many users ran into with an early update to Snow Leopard that never was fixed in the updates available through Software Update & not having the iWork apps updated. The problem was not whether or not your system is the current version but how it got there. You must use the combo updater, not the one from Software Update unless it specifically states it is the combo. Software Update will only offer the combo if your system is two or more versions behind. Now that you're running Lion, this generally isn't a problem.
But making sure the iWork apps are updated is essential. If you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work. -
I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?
You need to reinstall the App Store.
Use Lion Recovery to do that. -
How do you have Google searches appear in new tab? This was previously not a problem, but it changed and I cannot return the setting. Any ideas?
I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you
i have ibad mini
and iphone4
laptop sony
can you sent for me the anserChanging Account Information > http://support.apple.com/kb/HT1918
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I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files. Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?
What are the file extensions of the movies that won't import to iTunes
What video content works in iTunes
What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later). -
i recently downloaded itunes 10.3.1 for MAC. BUT everytime I go to help> to try and find the diagnostic options, there is no drop down option for diagnostic? Can someone help?
Why not available in Mac version. We are behind proxy and need this to see why iTunes isn't working?
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When i open firefox amazon appears in the search bar which i can't delete
every time i open firefox amazon appears in the search window and i can't delete it.
why this has happened i don't know but it means ican't use firefiox as my search engineUse the search bar to select Google as the search engine, it should then be used in all the searches including the location bar and the firefox start page.
* Navigate to the start page by key into the location bar ''about:home'' an hitting the Return key.
Thanks for including your troubleshooting information. You have SearchDial that is probably part of your problem, some users consider that unwanted software or even malware. You also have an Amazon addon installed. There is also a ''user.js'' file likely created by search dial to modify your preferences.
'' Add to Amazon Wish List Button 1.10 ([email protected])
MySearchDial 9.5.5.1 ({ad9a41d2-9a49-4fa6-a79e-71a0785364c8}) ''
First uninstall what you can. <br />
Use the addons page ''about:addons'' to uninstall unwanted addons, then also check your Windows Control Panel and uninstall any unwanted programs. Searching by date will help you find bundled software.
Second scan with multiple and up to date tools <br />
You need multiple tools because each finds some but not all problems.
Thirdly use the Search reset tool & review how Firefox works. <br />
You may also need to check for corrupted shortcuts and ''user.js'' file entries if the above reactions did not deal with them.
Post back to say what you have done and how you got on.
See also [[Remove a toolbar that has taken over your Firefox search or home page]]
'''General Malware removal advice'''
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
* '''[http://www.bleepingcomputer.com/download/adwcleaner/ AdwCleaner: (for adware)]'''
* [http://www.kaspersky.com/security-scan Kaspersky Free security scan]
You need to use multiple and up-to-date tools as they will not all pick up the same things.
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good FREE permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Note the suggestion to use the Search Reset addon after removing the malware.
Hopefully any malware will be easily detected and removed. I would not suggest you try any manual hacks or edits of the Windows registry. (Once rogue files are removed any residual registry entry will not normally do any harm.) -
When i "awaken" the computer, a small "window' appears that shows the Fire fox logo and is headed "express settings'. Where the space for entering any choices are to be made, it is all black and I cannot "X" it out or close tha the window.
hello acskip, i don't know if it may be related but you can try to remove the ''WiseConvert G2 Community Toolbar 3.18.0.7'' extension in firefox > addons > extensions...
[[Disable or remove Add-ons]] -
Don't know what to add. How do I get rid of Get Glue and have Firefox open by itself?
This sounds more like a Windows question, than a Firefox question. When you say that an image shows up every time you open your computer, do you mean every time you turn on your computer, or every time you start Firefox?
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When I sign on to Safari, Aol appears with streaming adware. The same thing happens when I use Google Chrome and sign on to Aol mail. Is there anyway I can block ads and prevent safari from directing me to AOL without requesting it? I have A MacPro, Yosemite (10.10.2). Thank you
First try
Remove unwanted adware that displays pop-up ads and graphics on your Mac
Next:
Adwaremedic: Removes all known adware from your Mac
If you can't download it since the malware is preventing it then see:
https://discussions.apple.com/docs/DOC-7792 -
I have an IPhone 3. I want to download some games for my grandaughter but they tell me i need to get IOS 4.3. How do i go about doing that. I been on ITunes trying to get the info but i am not that great on understanding of what i have to do..Thank You..
As I've already provided:
Sorry, you can't. iOS 4.2.1 is the end of the line for your phone, there are no further updates available. -
Despite it is claimed in Adobe forum that Lightroom is fully compatible with OS Maverics on my MacBook Air IT IS NOT. A message "an error occurred while attempting to change modules" appears every time I try to open Lightroom. This happened immediately after upgrading to Mavericks. On my doughter's same machine Lightroom works perfectly. Can anyone help?
Surely the Adobe forums are the place for help with Adobe applications. The fact that the problem doesn't occur on your daughter's machine suggests that it's not an issue with Mavericks but a local problem on your own machine.
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I am an illustrator. I create illustrations on my iMac in Photoshop. I want to transfer my illustration files, as jpegs, onto my iPad so that I have a portfolio and can showcase my work when I visit clients. Can anyone help. Thank you!
Might be easiest to use a service like Dropbox and sync everything to a folder in Dropbox so you'll have it on your Mac and on your iPhone.
~Lyssa -
i am having diffiulty redeeming my previously purchased movie on itune.
i have redeemed all my purchased songs on itunes but i do not know how to redeem my movies
please thank youDownloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies. Movies available in the United States only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
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