I want to re-download a game I bought on the App Store but I can't
Civilization V had a new update so i tried downloading it but i would neer work, so i tried to delete the game and then re-downloading it, however that just made it more messed up. Now when i go to purchases in the app store and look under Civ V it says ''waiting... Pause'' and i can't click on it. ive tried to turning my computer off and on, turning on a VPN, rebooting the rooter but no luck.
any suggestions?
Same here.
Hopefully it gets fixed very quickly.
It's very frustrating when a premium product - at a premium price - issues an update that removes the ability to use the original product.
Similar Messages
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I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Why can't it be accepted?
What is "it"?
If help is desired, stop being vague. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H. -
I downloaded OSX Mountain Lion via the App Store but I can't download to my other mac
I downloaded Mac OSX Mountain Lion via the App Store. My understanding is that you can download it on up to 3 machines?
I have downloaded it to one iMac and one MBP but have one more to do. I've accessed the App Store with my admin logon on my last MBP to download it but can't seem to find it in my purchased history to do it.
I can go into iTunes into my account and then purchase history where it's recorded, but there's nothing here about how to download it again?
Any advice greatly appreciated.Log into the Mac App Store using the EXACT same Apple ID as before when you first purchased ML, and in your Account look under "Purchases", where you can download it again.
Hope this helps -
I have an apple account and my internet is fine and I can open the app store but not download apps, I think the problem is in the settings.
What happens when you try to download an app ? If you aren't seeing the price/free button to be able to download them then do you currently have Settings > General > Restrictions > Apps (under the 'allowed content' heading) set to 'Don't allow apps' ?
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I download itube but the icon didn't appear. Also inApp store it's says open but I can't open it
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
As far as the icon itself, have you checked all of the home screens (swipe right-left). Also - it could be in a folder (but shouldn't have been placed in off the bat). -
I am unable to access or update my iPhoto library now that I have Yosemite. Can someone help me resolve this issue? I don't want to loose all of my pics & videos.
Thanks!!!I will request that your query be relocated to the iPhoto forum where knowledgeable iPhoto users will be able to assist you.
Ciao. -
How can i download an app that i bought from the app store but is no longer avalaible?
hi, i recently changed my iphon from 4 to 5 and when i try to re-install the apps i found that tubebox is no longer available on the app store. how can i get the app now?
First, make sure that sync automatically is disabled: iTunes>Preferences>Devices. Then connect your iPad, do not sync, right-click in the left device pane: Transfer Purchases.
That should put it in your app library, & if a universal app, just sync it to your phone. -
I want to download Lightroom from the App Store but I can't find the exact match (I think its $149 Aus dollars). There seems to be many other items related to Lightroom but not the one I need.
This is the first time I'm purchasing online so I am wondering if I need to enter my credit card details to see the full range of software available?
Your assistance would be appreciated.
Thank you.No, you can view items to purchase even if you have nothing on your account at all.
You may wish to check with the developer forums for clarificaion on finding exactly what you want. -
I am trying to download Tap Tap Revenge on my new Ipad air..however..i searched for it in the App Store but there are none...help please..i really love this game! Is there something wrong with my App Store or my ipad??
It looks like the app is not currently in the App Store, I can't find it in the UK nor US stores.
If you had previously downloaded it then do you have a copy on your computer's iTunes so that you can sync it to your iPad ? -
How come there are no hidden objects games in the South African App Store and y does safari not allow you to get it downloaded from the net. There are only games for kids in the App Store. Can anyone help. Is the South African apple ipad only for children
Nobody here is responsible for what is or is not available in any country. I believe it is a software licensing thing.
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Just downloaded aperture 3.4 update for the app store and now it wont open please help!!
just downloaded aperture 3.4 update for the app store and now it wont open please help!!
Just want to echo this complaint.
I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps. It continues to crash each time I open it no matter what. -
I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help
ChuckPhilyaw wrote:
I have a MacBook with OS X 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs > http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading... -
I have games on my iPad that I bought in the App Store prior to registering in the Game Cenetr. How can I get those games into the Game Cenetr?
Have you tried downloading the shows via the purchased tab in the iTunes app? That is where you will be able to find previously purchased TV shows. Try in there, but take note.
Note: Previously purchased TV shows are only available through iTunes in the Cloud in Australia, Canada, United Kingdom, and United States.
You can read more here ....
Downloading past purchases .... -
How do I cancel a download (that is in progress) from the app store?
I have a "Xcode for snow leopard" download that I obviously don't need anymore. I want it to be gone from the app store, but I don't want to download all the 4.9GB to my harddrive. How can I cancel it?
Hello there, DB8.
The following Knowledge Base article offers up the stpes for canceling a download from Mac App Store:
Mac App Store: Buy, download, and install apps
Pause, resume, or cancel an app download
To pause or resume a download in App Store, in the toolbar, click Purchases, find the app in the list, and then click Pause or Resume.During the download, the amount downloaded and estimated download time remaining are shown.
While installing, the estimated time remaining is shown.
To cancel a download in App Store, in the toolbar, click Purchases, find the app in the list, hold down the Option key, and then click Cancel.
To pause or resume a download in Launchpad, click the app icon.
To cancel a download in Launchpad, hold down the app icon until all the icons start to jiggle, and then click the app’s delete button (x).
To cancel a download in the Finder, click the app's delete button (x).
If a download is interrupted because you lose your Internet connection or quit App Store, App Store starts the download again when the Internet connection is restored or the next time you open App Store.
To start downloading any apps you purchased but haven’t successfully downloaded, choose Store > “Check for Unfinished Downloads.”
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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