I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit.

Hi LindyMBiega,
Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
Download Photoshop Elements products | 12, 11, 10
Cheers,
Kartikay Sharma

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I have Prem. Elements 12. I am trying to add audio media. I know where the audio files are located (using GET INFO while in iTunes), and when I try to add certain audio files, some are accepted and some are not. In one case, when I opened a particular

I have Prem. Elements 12. I am trying to add audio media. I know where the audio files are located (using GET INFO while in iTunes), and when I try to add certain audio files, some are accepted and some are not. In one case, when I opened a particular folder, the song was not listed, even tho' the song is there when using Windows Explorer. This happens with mp3 and mp4 and just wav files. Some audio are accepted, most are not. I get that codec is not installed error message, too.

Perhaps it would be helpful for you to view the page source code of this page
http://www.alanwork.com/
As you can see, the submenu code links are immediately below the top level code, and are
wrapped in their own <UL> </UL> tag pairs.
Hope that helps

I have songs in my iTunes App that will not play. It keeps saying that this computer is not authorized to play would you like to authorize it. I would but its asking me to authorize an account that was changed. What do I do????

I have songs in my iTunes Application that will not play. I keeps saying that this computer is not authourized to play name of song would you like to authourize it. The problem is its the old account I had and that has been changed. How am I going to authorize these songs when this account no longer exists.

I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
Here is my post:
https://discussions.apple.com/message/15134112#15134112
Here is the link about the SC Info Folder (4th down):
http://support.apple.com/kb/TS1389?viewlocale=en_US
It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot.

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How?

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?

Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden

I was not using my Iphone for some time and when i charged it for use the screen is not lighting up. the image is very dim . Please assist to correct this situation., I tried to increase the brightness.no use.

Iphone 3 GS was not being used for some time. When I charged it for use the screen is not becomeing bright. The images are very dim although i increased the brightness. Pls assist.

Since it's a new machine, contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. That also might apply to newly bought ones inside the first 90 days.
FWIW, IMO, the AppleCare extended plan's the cheapest insurance you can get for your new desktop machine.

Photoshop Elements seems to be stuck when I try to open the Organizer.

When I open Photoshop Elements, it seems to be stuck - it can't seem to find My Pictures on my computer. Any ideas as to what the problem might be?

Did you import them via the Organizer menu?
File >> Get Photos & Videos >> From Files & Folders
Then navigate to My Pictures and choose all sub-folders.

I had bought a itunes gift card when i tryed to scratch off the code everything came off and i cant see the code?

i had bought a itunes gift card and everything came off

With any luck, the following document may be of some assistance with that:
iTunes Store: Invalid, inactive, or illegible codes

I was given Photoshop Elements 12 in Feb.

I didn't have the time to install it until recently and now I am being told it is too late for that redemption number.
That must not be true that you have to redeem a product in a short time or you are out of the product and your money?
Don

Scroll down to "Still Need Help? Contact Us" and just keep going. It looks like it's looping you back to where you just were but it isn't:
Redemption Code Help

I cant install firefox,i was using it before and when it try to update to the new version18.2,it didnt install,so i uninstall it & couldnt install it again

i am using Firefox as my primary browser and to a much little degree chrome, i have noticed that after i installed some programs like new acrobat, new Java update and Microsoft visual c +++ 2010 that first chrome is not playing videos anymore and the plug inn were disabled. in the same time a new auto update for Firefox failed to install, then i tried to uninstall fire fox and chrome and install them again but after successful uninstall i couldn't reinstall them again, when i click on the installation file just it doesn't give me anything after extracting....
ialso uninstalled all the program i mentioned before and try to install firefox but i failed
i am using windows 7 64bit

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

My Ipad was upgraded and now when I open a book in Kindle it will not open the book and just takes me back to the opening screen of my IPAD. This happen after a upgrade to some IOS. Help.

My IPAD was upgraded and now when I open a book in Kindle it will not open and reverts back to opening screen of the IPAD and this occurred after some upgrade with IOS.Help.
Thanks

The app may not be iOS6 compatible. Have you tried to reset it? HOld down the sleep and home keys, past when you see the red slider, and unitl you see the silver apple. Let it reboot and see if that helps. If it doesn't, then I'd contact Kindle and see when they're going to update their app or if they even know there's an issue. Unfortunately, the burden is on app developers to be compatible with the operating system, not on the OS to be compatible with millions of apps. So it's up to them.

Why won't the serial number I was given for Elements 12 work?

Why won't the serial number I was given for Elements 12 work?

First be sure it is a serial number and not a redemption code. The serial number will have 24 digits (no letters) beginning with 1057. If that's not what you have, here's how to use a redemption code to obtain a serial number:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I was given a 16Gb ipad mini retina with cellular but I need more storage. We do not have the receipt as it is a gift. I like to swap for a 64Gb unit and pay for the difference my self, how do I go about doing that? I have not open the packaging yet.

I was given a 16Gb ipad mini retina with cellular but I need more storage. We do not have the receipt as it is a gift. I like to swap for a 64Gb unit and pay for the difference, how do I go about doing that? I have not open the packaging yet.

Hi
Thanks for that. Yes, the ipad was purchased recently. I called Apple last Friday and they ask for the receipt. I wonder if anyone were able to swap their ipad for a larger storage in the past at the apple store without a receipt? 16Gb is such a small storage.

Just updated my mac from Tiger to Mountain Lion. Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help.

I just updated my mac from Tiger to Mountain Lion. wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?

I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation. Still it didn't work.
I have now uninstalled it (the proper way) and am going to try again.
I appreciate your responses.
Thank you!
If this doesn't work - I am going to just buy Lightroom.

Photoshop elements quit working, I uninstalled it, tried to re-install using the cd, but getting errorPhotoshop elements quit working, I uninstalled it, tried to re-install using the cd, but getting error, any other way to re-install it without the disk ?

Photoshop elements quit working, I uninstalled it, tried to re-install using the cd, but getting error, any other way to re-install it without the disk ?

Yes.
Download Photoshop Elements products | 13, 12, 11, 10
However, the real issue is why the program is not working. Did you install anything recently?
When you tried to re-install from the disk, did you shut off the antivirus program temporarily?
Have you tried a system restore to a point in time when the program was working properly?

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit

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