I was on my iPod touch 4G and I was connected to the Internet and I can not go on the App Store. I can go on Safari though. Can you help me?
I was on my iPod touch 4G iOS 6.1.5 and I cannot go on the App Store. I was connected to the Internet, and I can still go on Safari. Please help me!
Can't connect to the iTunes Store
Similar Messages
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Hi:all
I can't download an app or update ,It says ( the product distribution file could not be verified) in App Store
,and in iTunes says An unknown error occurred (-50) ?
Help Please.See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
App Store rejects buy of Mountain Lion: Apple Support Communities -
I left my ipod touch at a friends house. She doesnt have internet. So it's not connected to the internet. And I had never charged it so it's been dead for about a week now. Can I use iCloud while it's turned off and not connected? Like, will it show a message and ring if it's not connected to the internet and turned on? Please help me ): I really need to find it!!!
" Can I use iCloud while it's turned off and not connected? "
No.
"Like, will it show a message and ring if it's not connected to the internet and turned on?"
No.
There is nothing you can do other than look for it, -
I forgot to answer two security questions, and I can not make purchases in app store
I forgot to answer two security questions, and I can not make purchases in app store
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Please help! I was updating my iPod to 4.2.5 and iTunes said that it was preparing my iPod for update. Then an error popped up and now my computer won't recognize my iPod and it doesn't show up under devices in iTunes. All it has on my iPod is a picture of a USB cable with an arrow pointing to the iTunes logo. I tried resetting my iPod and it just restarts to the same picture. I tried restarting my computer as well.
What was the error number? That would be very useful since the following gives actions for various errors.
http://support.apple.com/kb/TS3694
Try manually placing the iPod in recovery mode to see if that will make the iPod visible in iTunes. See:
http://support.apple.com/kb/HT1808 -
Ipod touch 1st gen stuck at connect to itunes screen and wont restore
So can someone help i came home yesterday and i was looking for my ipod well when i found it. It was off when it usually stays on for ever after i charge it i try to cut it on and it goes to the connect to itunes screen so i try to restore it and it give me a error message saying unknown error (1) occured. I dont know what to do please help
Try on another computer with another USB cable.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Ipod touch 2nd gen won't connect to wifi/internet
I have an Ipod gen 2 and I recently stopped using it for about a month. I turned it back on to find NO way to get it to connect to the wifi. I have restarted my device several times as well as my router/modem, and I have restored network settings. It says that it is connected to wifi like normal, but when i go into my apps it says there is no internet connection. I have surfed around trying to find a solution but nothing is working. Please help (and please do not tell me to go to an Apple store to get it fixed).
Does the iPod connect to other networks?
Do other devices now connect to the network?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
While I was updating my ipod touch there was an error and it said I needed to restore my ipod. I restored it from backup but I seem to have lost all my pictures that I had stored on there. Is there any way to get them back?
- Try restoring from a backup that include the photos. See the restore topic of:
iOS: How to back up
- If you use PhotoStream you should be able to get the last 30 days worth from your PhotoStream. See:
iOS: Importing personal photos and videos from iOS devices to your computer -
When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
I was updating my ipod touch and the updation had an error and it froze at the apple logo with the loading bar underneath. How do I fix it? I tried the turn off button home screen button and even the volume buttons. I cant get anything to work. Please help me.
Connect to itunes and retore.
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i have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?
Is it this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Otherwise:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the on/off button and menu button to reboot it. So it turned off then back on but it has been stuck on the loading page for an hour. What's wrong with it?
- Let the battery fully drain. After charging for at least an hour try here:
iOS: Not responding or does not turn on -
my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
rosiefromballarat wrote:
my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
I do not believe that your parents will go "spastic" because your iPod was stolen. I'm thinking that you jailbroke it yourself. Am I correct? -
so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
I was updating my iPod Touch 5 iOS from Ver 7.0.3 to Ver 7.0.4 and myiPod locked up. I can not reset or restore the unit. The only thing it will do is show me a graphic of thr lightning cable facing up to an arrow and then to a circular blue iTunes icon. I interpert this to mean "connect the iPod to my computer thru the USB cable while iTunes is running. I do this and nothing changes. Total lock up. Any ideas?
Thanks.
Stroke72You need to restore the iPod...
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/HT1808
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