I was syncing my phone and it automatically downloaded iOS6. Now I can't do anything, as I don't remember my password. What do I do? I have no phone, no access to anything.
Help! I was syncing my phone and it automatically downloaded IOS6. Now I can't access my applications, can't use my phone, can't do anything as I don't remember my password. I can't even get my password!
Double tap with 3 fingers. You've accidentally enabled the zoom feature. You can then turn it off: Settings>General>Accessibility>Zoom
Similar Messages
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I recently updated to ios5.0.1 and was syncing my itouch.I noticed that it was taking too long and my itouch turned off. now, i can't turn it on.went online and tried everything from the troubleshooting assistant but nothing works. HELP PLEASE!
Have yu tried everthing here:
iOS: Not responding or does not turn on
Next see if placing the iPod in DFU mode will allow iTunes to see the iPod so you can restore the iPod.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, make an appointment a the Genius Bar of an Apple stroe. -
Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?
Hello AndiHouse,
Thank you for using Apple Support Communities!
According to this article, Rescue email address and how to reset Apple ID security questions http://support.apple.com/kb/HT5312:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Click the link above, and contact the iTunes Store support team directly for assistance with resetting your security questions.
All the very best,
Sterling -
my child went on my phone and activates RESTRICTIONS and now i can't disable it because i don't know the password.
Hi
Check this:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212 -
I just changed the hard drive on my computer and my music and videos that I got from my friend will not play because I don't remember his password. Any solutions????
If you are talking about your friend's iTunes password, you are not supposed to use or have his password or even his music,etc. in your computer...
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I don't remember the password for my iphone 4. I restated it with IOS 7 and the iphone is disable.Please help me with that.
You will have to restore it from Recovery mode, as described in the tip you were reading when you posted your message. Or see: http://support.apple.com/kb/HT1808. You will lose all data on your phone.
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If iTunes need respond from your phone but you don't remember your password what should you do
so I can't remember my phone password, right now it says ''Phone is disabled, connect to Itunes''. I tried to reset my phone on Itunes, but I haven't synced my phone to itunes yet. Itunes need respond from my phone, but I can't don't remember my password. So I can't get in to my phone and respond.
Try recovery mode, as described towards the bottom of this page : iOS: Forgot passcode or device disabled.
If you haven't synced/backed up to your computer's iTunes then do you have an iCloud backup then you can then restore to ? If not then what you can redownload for free will show in the Purchased tabs in the iTunes, App Store and iBooks apps. -
where has all my music, movies, and books gone?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!
Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
What is the solution for the "MSVCR80.dll" is no longer found in your computer when you are instructed to download and install iTuner 11.1.4?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99336) -
i just bought a used iphone 5 and i am stuck with the icloud page because the old owner don't remember his password what should i do ?
Ask him for your money back.
Pete -
Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
Any help will be much appreciated!!https://support.apple.com/kb/ht1212
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I had all of my music on an external hard drive that crashed. I have iTunes Match so all of my music was synced in the cloud. How do I now re-load my music back down onto a new external hard drive?
Hey Rbe58!
I believe this question can be answered by the information in the following article:
iTunes 11 for Windows: Access all your music anytime, anywhere with iTunes Match
http://support.apple.com/kb/ph12492
Play or download songs from iCloud
You can play songs directly from iCloud, or you can download songs so you can play them when you’re not connected to the Internet.
If a song is available in iCloud, it has a Download button next to it.
To play the song, double-click it.
To download the song, click the Download button.
After you download a song to a computer, it remains in the computer’s iTunes library, even if you turn off iTunes Match.
To only display downloaded songs in your iTunes library, choose View > Hide Music in the Cloud. This also hides any previous iTunes Store purchases you haven’t downloaded.
For information about downloading and playing songs on an iOS device, see the documentation for the device.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!
If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig -
How can i edit my contacts?and i dont really used my phone and its automatically add a contacts and email adds.. I dont know why that happen..i just turn my phone off and this is happen..
Contacts are synced with a compatible programme in the computer; in the iCloud or with Yahoo and Google Mail. You can directly "edit" a contact on the phone and/or within the programme that you are syncing your contacts with.
Have you configured/setup mails on your iPhone? If yes, check the contents of the mail account(s) individually. (including iCloud) from SETTINGS - MAILS, CONTACTS, CALENDARS
"Contacts" if chosen from the mail account (s) would add email addresses to your contacts.
http://support.apple.com/kb/HT1296
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