HT1349 Purchased a new phone and ever since a week now I can't access my itunes account. Can't sync the phone properly. Having difficulty with itunes

where has all my music, movies, and books gone?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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HT4913 I just purchased a new computer and downloaded a CD to my I Tunes Library ... How do I put the CD on my I Phone?

I just purchased a new computer and downloaded a CD to my I Tunes Library ... How do I put the CD on my I Phone?

Sync it as you would anything else.
Have you copied everything from your old computer, or your backup copy of your old computer, to your new one?

I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone.

I purchased an unlocked iPhone 4S from US and returned to india,but now I can't activate the phone. Called up the apple support team in India they said it is already unlocked from AT&T. What am I suppose to do ?
Previously my iTunes was showing the phone and summary etc etc. The India Support center asked me to upgrade it to 5.1.1 then the new sim will be recognised, but now nothing is happening, even iTunes is not showing the Summary page.
Please suggest?
I never expected apple stuff to be like this.

mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck.

HT1386 The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

If the answer to the above question is "yes", FIRST, set up a backup of your new computer before you do anything else so the next time your computer breaks you will not be in the same situation. Backup solutions are numerous and inexpensive, and there is absolutely no excuse in the Third Millennium not to have one.
Then see this tip: https://discussions.apple.com/docs/DOC-3141

Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.

Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how. When I called Tech Support, they suggested forum because this is such an old product. Is it best if I just purchase the new product? Do I have to do anything else?
Thanks for ANY help!

as long as you have your serial number, you can install on your new computer.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I have iPhone 4s and ever since I got it I can't download anything from safari its not slowing me to

I have iPhone 4s and ever since I got it I can't download anything from safari its not allowing me to get any program from line

Oh ok but I thought that apple is better then windows but actually is way slower and a lot of the applications don't work unless you buy them and then even if you buy them there slow on working properly .

I need to add a new computer and take off a old one but can't find the site or place to turn it off i can only have two computers but i got three please help let me know where to go to shut one off to put the new one on?

i need to add a new computer and take off a old one but can't find the site or place to turn it off i can only have two computers but i got three please help let me know where to go to shut one off to put the new one on?

Hello,
the way is written there Activation & deactivation help >>> (see there only to understand the procedure) Common activation problems >>> "Activation limit reached for [product]. This serial number has already been activated on 2 computers." "Maximum activations exceeded."
>>> How to deactivate or sign out >>> A single license for Adobe software lets you install the applications on two computers—for example, at home and at the office. However, you can use the software on only one computer at any given time.
If you want to install the software on a third computer, deactivate the software on the computer on which you will no longer use the software. Then, activate the software on the new computer.
Hans-Günter

HT1694 My hotmail is showing that I have 32 new emails and I do not have any. Can't get the 32 off the mail icon on the home page. Any suggestions?

My hotmail is showing that I have 32 new emails and I do not have any. Can't get the 32 off the mail icon on the home page. Any suggestions?

I have tried that also, but its still doing the same thing

When updating my apps it stoped half way through and won't start so now I can not use the app recently updated it to ios7

and won't start so now I can not use the app recently updated it to ios7 I have tried turn the device on and off still hasn't work and I would like to actually use my apps and I can not download new apps

If the apps are waiting:
Fix iOS Apps Stuck on “Waiting…” During Download & Install
Otherwise:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download the apps to your computer and sysnc
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I have just downloaded a new video and ever since video has malfunctioned

I purchased a free episode from itunes and ever since I dowloaded it I cannot watch that video or any of the others I have previously downloaded. Whenever I try to open the video the entire itunes program freezes up- it does not even show a black screen which usually preceds the episode...what do I do? After buying a season pass this is most distressing.

An error occured while attempting to creat the directory: C:\Program Files (x86)\iTunes\iTunes.Resources\ca.lproj\AppsPlacard.nib
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I have a new pc and have installed (again) CS5, however I can not install the updates Adobe Bridge, Adobe Extension Manager, Adobe Photoshop (64 bit) and Potoshop Camera Raw.

I have a new pc and have again installed CS5 however and unfortunately I can not install the updates Adobe Bridge, Adobe extension Manager, Adobe Photoshop (64 bit) and Photoshop Camera Raw ?

Hi DerrylS,
I would request you to try the below mentioned link for Error U44M1P7:
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
If problem still persist and as in log file it says "Exit code 7", kindly try below mentioned links.
Link 1: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Link 2: http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
Thanks!
Atul Saini

Took the battery out and put it back in, now I can't get the phone on!

We were told that it was good for the phone if the battery were removed and put back in so it can reboot. I did that and I can't get the phone back on! Sometimes (not everytime) I'll get the red light to come on, but still nothing. I tried inseerting another bb battery from a Curve and when the red light came on, I held the 'end call' button and then when it went off I held the green 'make call' button and teh screen displayed a battery with a line through it. That same battery works fine in the curve so I am just confused about what else I should be trying.
Can anyone help me out here???

did you try to insert the pearl-battery and connect it to the wallcharger? maybe the battery is completly empty.
does the screen display something?
If your question was answered, please accept it as a sollution and / or give Kudos ;-)
Use the Search Field first! Maybe the question you want to ask already exists!

My iphone and ipad have different apple id's - can I sync the contacts from my phone to ipad?

my iphone (business) and ipad (personal) have different apple id's.
Can I get the contacts from my phone onto my ipad?

When you try to update the app, is the Apple ID that comes up the same as the Apple ID in Settings>iTunes & App Store?
Have you tried any troubleshooting steps? e.g. log in on another device, reset password etc.

Updated to Hotsync Manager 7.02 and now I can't sync my Dataviz Smartlist-to-go with access!

I've email Dataviz with the problem but I'm wondering if anyone else has had the same issue..
I just recently purchased a Treo 680 to replace my aging Tungsten E. Everything worked fine but I could not get the Palm software to sync with Outlook 2003. Palm Customer support had me wipe out any palm software on my desktop and then install the newest version.. [Palm Desktop 6.2.2 and hotsync Manager 7.02)..
That fixed that problem (outlook conduits not working)..
I then re-installed my Dataviz software (documents to go, beyond contacts, smartlist to go).. The other two seem to work fine, but SLTG (Smart List To Go) will not sync with ANY access database (even a simple one I created for testing purposes)
It will sync with the SLTG desktop, but I always get an error if I try and sync it with Access..
Error from the Hotsync manager says "An error occurred while trying to sync the SmartList database TD2_test: The schema of this databse has been modified. The sync configuration is no longer valid."
I've tried everything, and every setting..
i'm guessing, but I get the feeling the updated Hotsync Manager is no longer compatible with SLTG???
Post relates to: Treo 680 (Rogers)

Hi, and welcome to the Palm Community Forums.
i'm guessing, but I get the feeling the updated Hotsync Manager is no longer compatible with SLTG???
I suppose that's possible but I doubt it, since it synchronizes fine with the SLTG desktop (mine does too, with my Centro). However, I haven't set up an Access sync in a long time, and have *not* tried it with the new Palm Desktop 6.2.
Dataviz's support site has a pretty decent Knowledgebase of articles, and here is one which addresses that particular error message. It suggests that you re-map the fields from the SLTG desktop...don't know if that would apply to your problem if it's a brand new database you just created for this issue. It also suggests you check for Windows updates as there is one which is needed by SLTG to interface with Access...maybe your deletion and reinstallation of SLTG did something there. I dunno enough about those processes.
Oh, and another support option to explore is a fairly active SmartList To Go group at Yahoo! Groups. You should be able to read Messages without joining the group, but to post a question there you would have to subscribe to the group.
Good luck.
Post relates to: Centro (AT&T)
Message Edited by smkranz on 07-25-2008 12:55 PM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Backup for Iphone4G and restore from backup to Iphone4S,but can not sync the applications? What's going on ??

I backup my iphone4g in Itunes and then restore from backup to Iphone4S, the contact numbers, messages and pictures all can sync..but the applications can not sync? What's going on ?? Anyone knows?? Is the problem about the Itunes? Cos I am using Itunes 10.5...

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

HT1349 Purchased a new phone and ever since a week now I can't access my itunes account. Can't sync the phone properly. Having difficulty with itunes

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