I was updating software i06 and plugged in my iphone to computer but then a error came up and I unplugged my iphone know it wont leave the the itunes and USB plug in on my iphone

I was updating my iphone 5 for know software and when I plugged in my iphone everything was fine. Then a error came up and I unplugged my iphone. Know my phone froze with the screen showing itunes plug in with USB cord. I cant get it off that image and I don't know what to do

Hello there Stmalo23,
I would recommend reseting the iPhone using this procedure.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting http://support.apple.com/kb/ht1430
When the reset is done the phone will return to recovery mode. Here is some info about recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808.
All the very best,
Sterling

Similar Messages

  • HT201263 itouch was updating software and failed, now all i have is a screen showing usb plug and itunes logo,cant reset or restore.help

    itouch was updating software and failed, now all i have is a screen showing usb plug and itunes logo,cant reset or restore.help

    Type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article

  • I was updating software and suddenly my IPHONE  started asking for I tunes on mobile screen ,  how can  i  get by screen back or How i can restore without loosing data , I m more worried about data , Please help in resolutio

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    What exactly are you seeing on the phone's screen ? If the iTunes icon and cable then the phone is in recovery mode, in which case it's too late to take a new backup or to copy any content off the phone - you will have to connect the phone to your computer's iTunes and reset it back to factory defaults, after which you can restore to the last backup that you took or just resync your content to it

  • TS3694 when doing a restore to try and solve a wifi problem with my iphone 5 i got past the point where the software was extracted from my phone but then an error message came up saying that the phone could not be restored because of an unknown error (301

    when attempting a restore,  as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
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    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
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  • TS3212 hi my iphone was updated to IOS6 and now it wont play my music it just scroles through all the titles please help

    my iphone was updated with IOS6 and now it wont play any of my music it just svroles through every song and wont stop i turned it off using the twin keys start and turn off but still no help please can some one halp me this apple softwear is crap

    Hi alicia243,
    Thanks for visiting Apple Support Communities.
    If your iPhone wont power on, I recommend going through these steps first:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
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    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
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  • My iPhone 5s was updating while charging and now it not turning on or charging or reseting please helppp!!!!!

    My iPhone 5s was updating while charging and now it not turning on or charging or reseting please helppp!!!!!

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  • Help. My home button doesn't work. I've to press it several times to get it to function. The phone has 4 months. I've already update software, restarted and calibrated it. I was thinking to go to the service. Has 1 year hardware warranty. Suggestions?

    Help. My home button doesn't work. I've to press it several times to get it to function. The phone has 4 months. I've already update software, restarted and calibrated it. I was thinking to go to the service. Has 1 year hardware warranty. Suggestions?

    There's another thread with similar problems.
    https://discussions.apple.com/thread/2595841?start=510&tstart=0
    I wouldn't suggest it though, since it may void your warrantee. Apple will replace it if you bring it in. The genius bar guys aren't too bright, well most of them. But they'll go through the usual diagnosis steps then issue you a replacement if they have them in stock.
    I have to admit, Apple has one of the best replacement services that I've ever experience. If you're familiar with costco, the return/exchange process is very quick and painless.

  • I was updating to OS5 and instead my iPhone went back to factory settings. Now the iPhone doesnt read my sim card and cannot be configured. Please help

    I was updating to OS5 and instead my iPhone went back to factory settings. Now the iPhone doesnt read my sim card and cannot be configured. Please help

    Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

  • I was updating my iPod and error 1602 occured and now my iPod is not responding. Can someone help me?

    I was updating my iPod and received error 1602, now my iPod is not responding. Can someone help me?

    Error 1602: Try the following steps to resolve this error:
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    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694

  • I was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

    i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

    Hello there, RFJA2211.
    The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I was updating my phone and and the connect to itunes sign has come on and wont go? now my phone is wont come on and if i try the same connect to itunes sign comes up

    i was updating my phone and and the connect to itunes sign has come on and wont go? now my phone is wont come on and if i try the same connect to itunes sign comes up

    You need to restore the device to factory settings using a computer with iTunes.  Then, if you have a backup, you can try restoring the backup to your device.

  • TS3899 I have a 3 GS which was updated to ios6 and I canr receive emails or get picture messages. Can somebody help  ? Can i downgrade to ios5

    I have a 3 GS which was updated to ios6 and I cant receive emails or get picture messages. Can somebody help  ? Can i downgrade to ios5

    You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup.  If you haven't been doing this, start now and then restore your old backup.  You will then be able to sync the new contacts back into the phone.  However, you will lose all messages, etc newer thant the backup.

  • I was updating my Ipad2 and when it was done it went to the apple logo and wont leave that screen it also will not charge

    I was updating my Ipad2 and when it was done it went to the apple logo and wont leave that screen it also will not charge. Ive tried resetting and it turns off for a second then come right back to the Apple screen.

    Try and force iPad into Recovery Mode:
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    Note: You need to be patient and repeat the above many times to recover your iPad

  • I was updating my ipod and it went into recovery mode and wont restore it says the connection isnt working

    I was updating my ipod and it went straight into recovery mode so I tried to restore it and it says it cant because the connection

    Hello courtney lynn 7420,
    Thanks for using Apple Support Communities.
    From your post I understand you ran into an issue with restoring your iPod with iTunes.  Without an error message or error code provided, the best troubleshooting step for you to go through is the article linked to below.
    Resolve iOS update and restore errors in iTunes
    Cheers,
    Alex H.

  • My apple ID acct was updated this morning, and it wasn't me.  (credit card info).  What was done to my account?

    My apple ID acct was updated this morning, and it wasn't me.  (credit card info).  What was done to my account?

    This was the email content:
    Dear Crystal Stewart,
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    If you need additional help, contact Apple Support.
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