I was using Lightroom v5.6 when a notice came up to update to v5.7. I did the down load but must have gotten a bad down load because it will not install. And the old 5.6 on my desktop will not work. So no 5.6 or 5.7 . any ideas how to get something

I was using Lightroom v5.6 when a notice came up to update to v5.7. So I did the download but it would not work or install. And the 5.6 version will not work now either. So I am screwed - no 5.6 or 5.7 and no access to Adobe Tech. Any help will be appreciated.

My iPod is a click wheel...I think that's fifth generation?
I've always used my firewire cable to update my iPod. I've tried using USB in the past but for some reason it always says that my iPod has low battery and won't let me update it, so I just use firewire. Can I not use firewire with itunes 7?
I'll try using the USB again. It's laying around here somewhere. Just gotta find it.

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My old emails and documents are not showing up in email or finder both from the same date and I cannot find them anywhere. I do not believe I have any archive settings on. Any idea how I get them to show up?

my old emails and documents are not showing up in email or finder both from the same date and I cannot find them anywhere. I do not believe I have any archive settings on. Any idea how I get them to show up?

Hello gpbondi,
The following article provdies step-by-step instructions for downloading your purchases both in iTunes and on your devices.
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen

HT4962 Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!

Any ideas how to get my software updated on my IPOD 3rd Generation when my computer times out? I have tried several times and it appears to take 30 plus hours. How Frustrating, not to mention the kids are too!

If the iTunes purchases are not in your iTunes library you can redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you restore from backup, not that synced media like apps and music are not included in the backup and thus if those items are not in the iTunes library they can't be restored to the iPod during the latter part of the restore process.

Safari and Chrome will not access our windows based intranet. When we provide the server and file name we get file:///, ANy ides how to get this to respond as web content?

We have an company intranet hosted on a windows platform. Our windows based machines can access the content with no problems. When we enter the same //server name/filename into a browser on our Macs, we get a response of "file:///" ANy idea how to get these browsers to recognize the path as web content?

Anti virus software installed on the Macs?
Using a router with a Firewall?

Hi. I was chewing gum in bed, with my ipod, and when i woke up, there was some chewing gum on the screen. Any ideas how to get it off?

Hi. I was in bed chewing gum, with my ipod, and i fell asleep. When i woke up, there was gum all over the screen. Any ideas how to get it off?

Well, you shouldn't use your iPod to chew gum with. That's what your teeth are for.
Peanut butter and chocolate are good for getting gum out of your hair and off of your clothing....
But you may want to have someone else do this for you....

My i phone was stolen and now I need to upload my contact to my i cloud from my I tunes...any ideas how to import contacts into i cloud, with either i tunes or with old iphone

My i phone was stolen and now I need to upload my contacts to my i cloud from my I tunes...any ideas how to import contacts into i cloud, with either i tunes or with old iphone?

If you have the contacts on the phone you can sync the phone to the computer. The contacts should then show in address book. At this point you can sync the address book data to iCloud. You have to make sure the iCloud account is setup on the computer and this will not work unless the computer is running 10.7.2 of course. There are other ways to add the contacts to iCloud like through the phone but the phone must be running iOS5. If it is you can simply add the cloud account to the phone and toggle the contacts slider. You will get a prompt to keep or delete the contact data. Of course you keep. Then you will get a prompt to merge at which point you do. This should merge the contacts on the phone with iCloud. Hope this helps.

When i upgraded my ipad and reinstalled ibooks, the print on my books is so tiny i can barely read the books. Any idea how to get back my larger print?

When i upgraded my ipad and reinstalled Ibooks, the print on my books is now so tiny i can barely read them. Any idea how to get my larger print back?

Media is not included in a backup. You should be able to resync them your copy of them on your computer's iTunes. If you haven't got your a copy of them then if they are still in the store, then you can re-download apps via the Purchased tab in the App Store, ibooks via the Purchased tab in the ibookstore in the iBooks app, and (depending upon what country that you are in) potentially music, films and tv shows via the Purchased tab in the iTunes store app.
For podcasts you can download the Podcasts app

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H.

Hi, While installing XQuatrz-2.7.7, the installation blocks at the "destination" level. It asks how to install this soft, "Install for all users" is shadowed, but frozen: i cannot select anything and move on. Any idea how to get that fixed? Thanks!

Hi,
While installing XQuatrz-2.7.7, the installation blocks at the "destination" level. It asks how to install this soft, "Install for all users" is shadowed, but frozen: i cannot select anything and move on. Any idea how to get that fixed?
Thanks!

It says above 2 relevant and 1 correct answere available .............
I'm new here so could anyone direct me to these answeres?

I disabled my iPhone 4 and while doing a restore via iTunes, it is downloading and timing out so the download is not completing. any idea how to get past that? I have tried many times and the same error keeps happening.

I disabled my iPhone 4 and while doing a restore via iTunes, it is downloading and timing out so the download is not completing. any idea how to get past that? I have tried many times and the same error keeps happening.

You need to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
Sorry, you've already lost all data on your phone.

Hi i've just signed up for lightroom and when i go into the develop screen i get a blue screen with a cross through it and it says cant load picture. any idea how to get around this?

hi i've just signed up for lightroom and when i go into the develop screen i get a blue screen with a cross through it and it says cant load picture. any idea how to get around this?

I'm having same problem in develop module which is laggy as hell compared to LR5.8
Library module is fine but develop module is slow as hell....5 seconds to make ANY adjustment.

HT4623 i am unable to backup and sync my iphone since updating because it says i need itunes 11 however it will not install because i need a newer version of mac os, any ideas how to get round this ?

Since updating because it says i need itunes 11 however it will not install because i need a newer version of mac os, any ideas how to get round this ?

Update your Mac OS level.

Bridge CC keeps crashing on start up but was working last week - Any Ideas how to get it back. Have tried uninstalling and re installing software. All other CC software working fine (Mac)

Bridge CC keeps crashing on start up but was working last week - Any Ideas how to get it back. Have tried uninstalling and re installing software. All other CC software working fine (Mac)

Also some problems since the CC2014... For me i can launch bridge but the crash occurs when i try to change access to any bridge preference... i open a discussion about it

Tried to put OS Mavericks on my mac, but not enough memory. Seem to be stuck and can't get back to my original set up. Any ideas how I get out of this. Thanks.

I tied to install OS Mavericks onto my mac and now find there is not enough memory. Any idea how I get back to my original set up. Bit of a novice, so any advice welcome. Thanks.

Not sure what you mean as it shouldn't have installed at all if it didn't meet the system requirements.
But here are some step by step instructions to revert.
https://discussions.apple.com/docs/DOC-6162

I purchased a soundtrack on iTunes (Windows 7) and five of the songs that downloaded get cut off before they finish playing...any idea how to get it fixed?

I purchased a soundtrack on iTunes (Windows 7) and five of the songs that downloaded get cut off before they finish playing...any idea how to get it fixed?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I was using Lightroom v5.6 when a notice came up to update to v5.7. I did the down load but must have gotten a bad down load because it will not install. And the old 5.6 on my desktop will not work. So no 5.6 or 5.7 . any ideas how to get something

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