I went to do an Itunes update, got error mssg and I needed to uninstall and reinstall. It's is on an external hard drive so I changed the default drive that and I'm getting this error mssg:"Apple Mobile Device failed to start. Verify sufficient privileges
I went to do an iTunes upgrade and got an error message that it could not be found? It suggested I uninstall and reinstall my iTunes. After a failed attempt, I realized the location was set to the default hard drive of C:, so I tried again by changing the location to my external hard drive. Now I get an error message that says:
Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
Help! What's the deal?
Stacey
Hello staceonbass,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario
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Hello hurleygirl63,
Thank you for the details of the issue you are experiencing with iTunes. I recommend following the steps in the article below:
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Hi txatxo
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
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http://support.apple.com/kb/ts1567
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First, I would try the steps in here:
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This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
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ON my PC, I attempted to download the update to itunes. It gave me an error message that I wasn't able to do that (and I don't recall the exact words) but telling me to delete the old itunes and download the new update, so I did. But now when I try to update the new itunes, I keep getting this message: Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services! It won't allow me to go any further! How do I fix this? What is the problem?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I try to reload Itunes I get this error message "Service' Apple Mobile Device Failed to start. Verify you have sufficient priveleges to start system. Anyone know the solution to this issue?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I keep getting a message saying, "Apple Mobile Device failed to start" Verify privileges".
I couldn't open my itunes so after trying to do a fix that didn't work I uninstalled itunes then tried to install it again. I get to the start service portion of the download and get the Device failed message. I don't have a mobile device associated with itunes for this to even come up. Can anyone help?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I was trying to update itunes on my computer that has windows vista. during the update I received an error message; so I uninstalled itunes and reinstalled it. the instatlation process stopped with this message: "Service 'Apple Mobile Device' failed to start. Verify thta you have sufficient priviledges to start system services." I have used an ipad 2 since 2011 and have never had a problem with my itunes account or my ipad until now.
What steps do I need to complete to get my itunes account up and running again?Hi Kayleenfromwi,
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying the steps in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
so i had itunes on my computer it tried to do an update and told me i didnt have the authority to do so...deleted it and tried to reinstall and i keep getting a message saying service "apple mobile device" failed to start verify that you have sufficient privleges to do so...what does this mean?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Trying to reinstall itunes 11.1.4 to my PC and I keep getting this message: Service Apple Mobile Device(Apple Mobile Device) failed to start. verify that you have sufficeint privleges to start system services. Then it says, ABORT< RETRY>IGNORE. I click ignore and keep gettign same message. Does anyone know how to get passed this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I receive a massage that a new version of ITunes was available (11.1.4). I proceeded to update, the download went ok but when installing the Message “Service ’Apple Mobile Device’ failed to start, verify that you have sufficient Privileges to start system Services”
On pressing retry I got the same message.
On pressing Ignore, I got the message “ITunes was not installed correctly, please reinstall ITunes – Error 7 – (windows error 126)
I reinstalled with the same error messages and the same results.
I uninstalled existing and reinstalled from scratch and the same error messages again.
I try to repair and at the end it said it had installed correctly – but when it tried to start I got the message “This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem” I now get the same message when I first start the computer but when I press ok I receive ““ITunes was not installed correctly; please reinstall ITunes – Error 7 – (windows error 126)” again.
It appears the update has not only corrupted the operating system (Xp Pro SP3) of my computer but I have no backups to my IPhone, my wife’s IPhone or the three others phones that use my computer.
I hope you can advise me how to recover my backupsHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
I have tried to install a new update of itunes and keep getting the same message:Service "apple mobile device"(apple mobile device)failed to start verify that you have sufficient privilages to start system services) also it has abort retry and ignore as choices below i have tried completley uninstalling itunes but not icloud and keep getting this message anyone know what this is or how i can fix it
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Apparently a recent update did not install correctly and we get a message: Service (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systen services, How do we fix this?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
Reinstalling iTunes and getting message "service 'apple mobile device'failed to start.Verify that you have sufficient privileges to start system services"
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I ran iTunes update 11.1.4.62x64 on a PC Win 7 and got "apple mobile device failed to start verify that you have sufficient privileges to start system services" and got kicked out of the install process? I deleted iTunes, ran download to reinstall, and now I can't reinstall - same error message. I am logged onto the PC as Administrator. How do I downlaod and install iTunes.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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