I will contact the FCC and see if they can help. Every time I crash I send a report. I NEVER created a mozilla persona account and stumbled on it
I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life
If someone created a persona account without your permission, you can close it easily. [[How do I manage my Persona account?#w_how-do-i-cancel-my-persona-account|How do I cancel my Persona account?]]
If you'd like help with your Firefox crashes, please give us your crash ID's. Type about:crashes into your address bar, press Enter, and then copy the last 5 crash ID's into this thread (They should start with bp-)
Similar Messages
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I am trying to update my time machine backup on time capsule, but time machine keeps trying to create an entirely new backup (evidenced by the 200GB backup size). How can I get time machine to modify my old backup rather than create a new one?
It must have found the old backup corrupt.. so you will more than likely have little choice. You can archive off the old backup if it is still useful.
You can also verify it. See A5 http://pondini.org/TM/Troubleshooting.html
He also has some info on this problem. eg C13. -
I'm trying to create a persona account for: (Email removed by mod) but when I try to sign up after I've entered my e-mail and new password, I do not receive my confirmation e-mail (after repeated attempts).
The original url you gave me was: http://www.mozilla.org/en-US/persona/ which is in the first screenshot I provided. If I am in the totally wrong place, it is because that is where I was recommended to go.
I cannot login with my email and password, for as I stated in the beginning, I'm not receiving the confirmation email message that validates my email address in order to create a Persona account. -
I have an Iphone4s, for Christmas My kids received iPad Mini's for Christmas they are six and seven years old We all use the same Apple ID's Now my kids cant iMessage each other or face time each other How can I fix this problem I have already spent a lot of money on iTunes and I don't want to waste that
Get new email addresses for them - .gmail to use only for Facetime.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Cheers, Tom -
On macbook pro when logging in the loading bar gets to a certain point every time then crashes
I recently upgraded to yosemite, I tried to go on my macbook but after I log in the system shuts down automatically
OK, let's try this: as it sounds as if there's something wrong with your hard drive.
Try booting into Internet recovery by holding down the command, option and R keys whilst booting. Make certain that you have a good Internet connection before doing this. Eventually (and it will take a while) you'll see a globe on your screen and then, eventually again, the Recovery screen. Select Disk Utility, then at the top left highlight your boot drive (usually named "Macintosh HD" unless you've changed it) and click on the "Verify" button. If everything's OK with your boot drive you'll get a green text telling you that. If it needs to be repaired, then you can try to repair it. If it does need to be repaired, I'm hoping that you already have a back-up in place as there's probably a 50/50 chance of Disk Utility being able to repair the drive.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display -
The FCC and your 8.1 Cyan Update
"We welcome your complaints and concerns. Please use the www.fcc.gov/complaints Website as this is the most expedient way to file a complaint. After doing so, we will assign an FCC Agent to your complaint. It is the goal of the FCC Agent to work with Verizon to establish some kind of resolution."
And so went my conversation with the FCC today regarding these "irregular", "illegal", "useless", "annoying" and other such-defined complaints that we have all been told "aren't worth filing".
The FCC said that all complaints are considered "real" and that all are assigned to FCC Agents. The FCC Agent then contacts Verizon to try to find a solution - then brings the customer into the loop to see that either (A) the problem is solved, or (B) the customer decides to escalate because they do not feel that the problem is solved.
"Escalate" was a fresh option so I asked my Rep to explain. I was told that if you are not satisfied with what the Verizon Rep tells you during their call, that you can contact the FCC and ask for a Mediation Specialist to step in. This request must be made in writing, must include your complaint number, and must be sent via mail or fax. A request for mediation is an aggressive step, therefore the FCC can no longer receive electronic correspondence regarding the complaint. This sounded extremely "official" - making the request in writing, etc. - but a legitimate option nonetheless as complaints in the past have gone nowhere with Verizon.
My FCC Rep was eager to know what my concerns with Verizon were and confirmed that they were legitimate complaints. She also said that since the Verizon Customer Contract could come into play during mediation, that they always suggest that the consumer's State Attorney's Office receives communication about the complaint as well. I was told that the State Attorney's Office would take a serious look at the complaint - especially after seeing that I took the time to go through the FCC complaint process and that I am asking for mediation.
I planned on going to the State Attorney's Office with a pile of paperwork after this round of complaints, but the whole idea about FCC mediation may accomplish the goal of getting someone to pay attention at Verizon. It may accomplish something simple like a documented public update schedule for Windows Phones from Verizon (as has been discussed out here in the past), or it may be something big like a resolution that involves Microsoft working more closely with Verizon to participate in pre-release testing programs.
Do you have your 8.1 Cyan Update yet? Do you have a better plan to promote you getting your update (or future updates) faster? If you answered "no" to both, then please join me by filing your complaint. Feel free to ask for mediation when Verizon calls to ask how things are going and by all means, be sure to let your State Attorney's Office know as well. No one is looking to sue anyone. No one is looking for fees or fines. There is nothing illegal happening here that we are the whistleblowers on. Just looking for a change that benefits the paying customer when it comes to updating our Windows Phone devices. Please join me.
FCC Consumer Line: 1-888-225-5322
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
FAX: 1- 866-418-0232
FCC Complaints: File Complaint | FCC.gov
State Attorney's Offices throughout the US: NAAG | Current Attorneys GeneralYea, had a Blackberry too. Corporate issue - from side menu roller access, to track ball, to small touch square. Corporate went to iPhones, but I didn't want an app-launcher. Got a Corporate Plan with my Windows Phone, but I have to pay it then get the expense reimbursed.
I've was using the Cyan update for many months on one of my company phones that we have to test our mobile apps on through the WP Developer Program. Cortana and the 8.1 features are awesome. Now running 8.1 GDR 1 on the same phone. Stable for 8 days now, and some cool updates in GDR 1 for creating folder tiles. Xbox Music has some nice updates in that release as well.
The Developer Program for Windows Phone is pretty good. Below is some info about getting on board. Something to do until Verizon releases Cyan. Just make sure you back up your phone prior to joining and running the updates. There remains a slight chance that you may have to restore back to 8 before loading Cyan.
Windows Phone 8.1 GDR 1 Option -
I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?
Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated! -
My iPod touch 5G has a problem with its back camera, there's a dark spot on picture quality and won't focus, it will only focus on things 5-7 inches away from the iPod. Could I go to apple and see if they can repair it or give me a new one? Someone help please.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If the iPod is defective and not abused Apple will exchange your iPod for a refurbished one at no cost -
I can't open my Itunes program in my laptop computer with windows 8. the message is "Itunes has stopped working. A problem causess the program to stop working properly. windows will close the program and notify you if a solution is available". I reboot the machine, Uninstall and re install the Itune program, stilll the same message pops up.
The first thing to try is System Restore to take you back to a point in time when it did work. If that is not successful, create a new user on the computer. log in with that and see if ID will start. This will tell us if the problem is in the system/program or the user account.
If it works in a new user account, see Replace Your Preferences and in addition to replacing the prefs, empty the InDesign Recovery folder that will be in the same location and the InDesign SavedData file. -
Itunes will no longer work on my Windows 8 PC. When I attempt to start the program a message says: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I have tried to uninstall iTunes but the Windows uninstaller will not delete the program I get a message that says: A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi. How do I get iTunes to work again?
Whentrying to uninstall iTunes (the first program that must be uninstalled per the instructions) I get a message: A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi. I can't even uninstall iTunes?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
New laptop, load itunes to find a error message that states, "i tunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". It has me stuffed on such a problem that should be easy to load. Please help!!!!
Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling -
iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
Is there a DJ app for the Ipad that will read the "start" and "stop time" setting for each individual song, as they are set in the song Options screen in Itunes? The Ipod Touch, by itself does not allow cross-fading, therefore when the stop time is edited short, the song jusst truncates then goes to the next song. I tried the DJay ap and while it would crossfade, it would NOT read the song settings for the stop marker. So now I want to try and Ipad and see if there is an app that will READ the Itune stop settings within the song. I do NOT want an app that will allow me to DO the stop marker. I want an app that will READ the stop marker from the song as it is set in Itunes.
Itunes provides the option for setting the Start and Stop times of each music track. However, the start and stop times do not synchronize to the iPhone. I don't understand why this option is even available as it doesn't work when listening to music on the phone. I have not found another application that will support the start and stop time markets. I have searched quite a bit for this but can't find anything. I hope we can find something.
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Hello guys,My first time in community.my problem is that my SIM card was working ok and from today at the left of the screen up shows that is searching for the sim.I contacted the carrier and the SIM card shows that is working.Any suggestions?
Hey NicolasZen,
Thanks for the question and welcome to the Apple Support Communities. I understand that you are experiencing issues with “No Service” or “Searching” on your iPhone. The following resource provides some great troubleshooting steps that you may wish to try:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Your iPhone may have one of these symptoms:
- iPhone displays "No Service" or "Searching" in an area of good coverage
- iPhone doesn't regain service when returning to an area of coverage
Resolution
If you encounter either of the above symptoms on your iPhone, follow these steps to attempt to resolve the issue. Test after each step.
1. Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
2. Turn iPhone off and then on again.
3. Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
4. Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
5. Update your iPhone to the latest version of iOS.
6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
7. Restore the iPhone.
Thanks,
Matt M. -
Error occurred. Contact the administrator and report the exception ID
Dear All,
We are on EP 7 SP8. We just now performed a system copy and are right now done with the post installation activities. All seems fine but we are having a problem in the Navigation Windown Quick Create link on the left hand side. Here I am always getting an error: Error occurred. Contact the administrator and report the exception ID in the log: 001A4B066A940068000001B500002946000433EB006CFEAC
Can someone please guide me with how to remove this error.
Please let me know as we are stuck and need to give the system to the client.
Thanks a lot in advance.
Best Regards,
RajeetHello
Can you see the defaulttrace file for more details?
Open up Visual Administrator and go to Log Viewer. Then open up the Defaulttrace file. Generate the same error message and look in the file for more details.
What do you see?
And of course.. What did you do to make this error ?
Best Regards
Kristoffer Engh
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