Ibook g4 late hardrdware test or fresh installation, strange thing is will accept every item on disk 1 accept clean installation or hardware test, give me a clue please, thanks robin u/k.

Have a iBook G4 14' 142 ghz early 2006 owned since new, have had no problems in the past to do a clean installation or a hardware test. Find I cannot do these now, strange that I can do all other checks, tests etc on Disk one but not the ones I have listed, Strange, give me a clue please, Robin U/K.

This iBook came originally with Mac OSX 10.4.2 or 10.4.4 installed and on the disks. Since you have upgraded to 10.5.8 I am guessing there is some kind of reluctance for a retrograde OS installation. I would start up from disk 1 and under utilities see if Disk Utility will allow you to erase or re partition the drive. Then do the 10.4.x installation. First be sure to backup any data of value.

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Can I run the hardware test when I have four different accounts on my mac 10.8.4, can I run the hardware test when I have four different accounts on my mac 10.8.4

Hi Noticed that the top of my mac is nearly too hot to touch. Did a search online and found out about the hardware test. Looked up online user manual for my mac (Processor 3.06 GHz Intel Core 2 Duo 10.8.4) and noted how to perform the test. However, when I keep my finger on the D button through start up it just brings me right to the screen where I have to sign in to my desktop account (there are four accounts on the desktop as it is a family mac). Am I doing something wrong.
Car

Welcome to Apple Support Communities
First, you should know that it's normal that your iMac is hot at the top. Here are the fans, so it's normal that it's hotter than other parts. Before going further, download Temperature Monitor and tell us which temperatures it indicates > http://www.bresink.com/osx/TemperatureMonitor.html
If it gives dangerous temperatures, then you should run Apple Hardware Test. Looking at the processor the Mac has got, your Mac came with DVDs. Apple Hardware Test is in Mac OS X Install Disc, so insert it and hold the D key while your Mac is starting to start in Apple Hardware Test

After an apple hardware test on my iMac I got an error code ?

So I did an extended hardware test on my apple imac and after an hour of testing i got this error code: 4MOT1/140000003: HDD-1363. The next day I did another hardware test on my apple imac but this time iI did a quick hardware test and after about five minutes of testing this time I got the same result except this time the 4-digit code or number after the 'HDD-' changed to a different one, like... 1476. So what does this mean, I mean my computer is working perfectly fine without any problems (except for that one time when my brother punched my iMac's screen really hard a couple of times and a couple of hard punches on the hard drive however it was working fine but he did it again and it froze the time he did it again and i had to restart it but everything was STILL working fine after I restarted it !) but when I do the Hard ware test I get those errors so what does this mean ? Is it possible to fix ? Would apple fix it for free as my warranty has expired ?
All help appreciated
Thanks
Yaseen

don't know why, but try using Disk Utility to repair the drive:
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.

Running Apple Hardware Test... without ability to see the screen

Here's a nice conundrum- my screen isn't working. I want to run Apple Hardware Test, but since I can't see it... no dice.
I'm pretty sure this is the NVidia 8600GT problem- Apple has acknowledged that these graphics cards are defective. http://support.apple.com/kb/TS2377
The only way I can get into the computer is to use screen share- I've tried an external monitor, and it doesn't work. And I can't screen share when the apple hardware test is running- any idea how to see this? Another option- is there anyway I could start it without seeing anything, and then look at the results later? Are the results saved in Console or anywhere?
Thanks1

I dont think you need to do a hardware test.
Its the 8600 video cards, thats why Apple extended the warranty on the cards. Just bring it to the Genius Bar and they will sort it out for you.

Apple Hardware Test, What is the Extended Test?

Hi. Using the Apple Hardware Test under disc 2 of the iMac's (late 2009) there's a checkbox for an extended test but it takes significantly longer compared to around 3 minutes only with a normal test. What does the extended test that the normal test have? Does it test more parts in the iMac?
Is there a third-party that's better than Apple Hardware Test that can test every bit of hardware in the iMac including it's power supply, internal battery charge, transistors, capacitors (if there are capacitors that are about to burst or are not delivering the proper voltage or current), if every pixek in the LCD is good, if the speakers are not torn, etc.
Gbu.

The extended AHT does a much more extensive set of tests on your RAM.
An alternative memory tester is Memtest which is a terminal command with Rember being a GUI layer for memtest.
There's also the diglloyd tools memorytester but it is not free.
AHT does video testing but I am not sure how extensive it is. And I'm pretty sure no utility exists to do component-level validation. Does such stuff like that exist for any piece of electronic equipment (TVs, radios)? That's what volt meters are for and possible test points on the pc boards.
I should add there are utilities like iStat Menus which are capable of displaying temperatures, volts, amps, watts of all many components of the hardware. But they just display the info, they aren't testing the stuff. It's up to the person looking at that info to decide if something is too hot, drawing too much current, etc.

Error Message from hardware test

Hi,
I just recently bought a 1 gb PC2700 SODIMM 200 PIN DDR ram (EDGE TECH) and installed it in my 12"powerbook (1.5Ghz) to replace the original 256mb chip in there.
However, I got several application crashes and decided to run a hardware test and I got an error message for the ram:
2MEM/2/4:DIMM1/J31
Does any of you know what does it mean? So is the memory bad? WHat should I do? replace the ram with edge tech or it's the compability, edgetech just won't fit on powerbook? But in the description they said it can be used on powerbook though.
Please help!
Thank you!
Tom

I'm experiencing the same problem, it's really horrible! can anybody give me a clue? Thanks in advance
PB 12" G4 1,5Ghz 1,25 RAM Mac OS X (10.4.3)

Need to do a clean installation but....

My computer at work has been going bonkers on me for the last couple of weeks. I've been having issues with Microsoft: Entourage won't open for nothing. Neither Word or Excel. I tried re-installing them and nothing. When I open Word it's telling me someone else is using it, can I connect to the internet? And when I try to go to accounts to go to Start Up items, the spinning beach ball of death appears for minutes on end. And that's not a good sign.
So I want to try to start the whole process over on a weekend. But the thing is we used to have someone else do all the tech work at my office. But he no longer works there.
So I will doing everything when it comes doing the installation and so forth. Just some of the networking portion my boss will be doing that.
But the clean installation process: it's been 5 years since I've had to this on my computer. And here is the list of the discs that we have:
Software Restore 1 of 4
Mac OS9 Install
Mac OSX Install
Applications
Now which of these discs do I put in to erase the hard drive? Thanks!!!

Reinstalling will not fix the problem with Office. You or someone else on your network is using Office under the same serial number (one or both of you are using pirated software.) Office automatically checks on any network to verify that no one is using Office registered under the same serial number.
You need the OS X Installer Disc One that came with the computer in order to reformat the drive:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.

I can"t open the apple hardware test from the applecare support website

i received the applecare training program for my birthday and while exploring the applecare service source website i found a image file of the apple hardware test (AHT) for each model along with a pdf of the service manual and a pdf of the AHT service codes. The problem i'm having is, i cant open the image of the AHT.

After downloading that image, open it and it will show up mounted in your desktop. Then, open Disk Utility (in /Applications/Utilities), right-click your Apple Hardware Test image in the sidebar and burn it to a DVD. Finally, start your computer from the disc, holding the C key, so Apple Hardware Test should start, always that you have the correct version for your computer.
You have Apple Hardware Test in the Applications disc that came with the computer. In that case, hold the D key while your computer is starting

Apple hardware test failed

I have a 3 1/2 year old MacBook Pro 2.6 GHz. Suddenly I started getting kernel freezes....your computer need to shut down.... Sometimes I get the same message at upstart. Sometimes the screen starts blinking and them freezes with grey/green lines down the screen. The Apple hardware test failed with failure code: 4VCD/1/40000003: VideoController. I can start from the restart in hardware test.
Any suggestions out there?? Anything a non apple technician can do?

The service shop said they couldn't do the graphic card test, so they believe it isn't covered by the repair program. But they said the card is the problem, just not that problem

Can I run hardware test and repair a disk with Leopard using 10.3 DVD

Hi,
I'm trying to decide whether to partition and clone Leopard to my external or partition and install Tiger on the external.
My iMac came with 10.3.6 install and hardware test DVD's and they (Comp USA) gave me a Tiger drop-in DVD. I upgraded to Leopard through a family pack DVD (when I told my friend I would by one of the install's I thought I would get a DVD, but you only get an install license, oh well). By the way, Leopard runs great in my rev A iMac G5.
I'm trying to figure out which os to use on the external as a safe-boot incase something happens. If I clone Leopard onto a partition for backup/boot, can I still use the Disc Repair (not permissions) and Hardware Test from the 10.3 or Tiger DVD's to maintain that permission should something bad happen? The way I see it, i'll be able to repair permissions on both the main and external drives using Leopard's disc utility, but I'm not sure if I can repair a Leopard disk or do Hardware Test on that disc using an earlier version of OSX install/Hardware Test DVD's.
Will earlier versions of OSX repair a Leopard disk and be able run Hardware Test?
Thanks for the help,
LowBb
Message was edited by: LowBb

Yes, that seems to be the case, but I didn't do good enough research when he asked if I wanted a license for Leopard. For some reason, I had it in my mind that a Family pack came with multi DVD's for people. Maybe that's why he sold me a license so cheap. I thought I was getting a bargin, you get what you pay for.
So, I have the hardware test DVD's that came with the iMac and the Tiger drop-in is just an upgrade with no Hardware Test, you are correct.
But: (let me make sure I have this right) I should not use the 10.3 DVD's or the Tiger drop-in to repair a disc (not permissions) on a hard drive running Leopard. Is this what you are saying? I kind of thought this would be the case. If it is, I'm going to install MY stuff that I have the DVD's for on the external as an emergency boot disc.

Is this major?! Hardware test error code 4M0T/4/40000002:HDD-0

I ran a thorough hardware test on my 2010 iMac11,3 yesterday and came up with this error code. I then used disk utility to try to repair the disk and ran another thorough hardware test and the same code appeared. Does anyone know what this error code means? and whether I should get it fixed ASAP?
I'm asking since this is my work computer and I really need to have it around and can't risk having repairs take a week or so to get this error fixed. If this is major I'll probably move all my work files onto my MBP n try to work on them there but that would be my last resort.
Any help would be much appreciated!! Thanks!

Sly647 wrote:
Thanks for the info Dave and Pondini.
iStatPro says my hard drive fan is not spinning at all...that can't be good..I guess i'll have to bring this baby in for some servicing.
Watch the temp of the HD; I don't know what the max should be, but be careful not to damage it by letting it get too hot.

How to obtain apple hardware test for MacBook Pro (15-inch, Mid 2009), how to obtain apple hardware test for MacBook Pro (15-inch, Mid 2009)

I no longer have the software disk (OS10.5) that came with my MBP in July 2009. I only have the $10 Snow Leopard disk from Apple, which does NOT seem to contain any Apple Hardware Test (AHT). I have tried starting while holding d or option keys to no avail. Does neither my laptop nor OS 10.6 install disk have AHT? If not, can the appropriate AHT be obtained? My wife has an older MacBook & her original 10.5 install disk, but it will not launch AHT in my MBP. Any suggestions?
Thanx

I like the advice to contact Apple and simplky pay for a new AHT. I did that, giving them the serial number of my MBP and indicating it was a June 2009 model, 2.66 gHz Core 2. However .....
I received yet another Apple FedEx shipmet with yet another different Mac OS X Leopard install DVD; this makes three in all!! Just as with the 1st DVD, these two will NOT mount on my desktop, are NOT seen by Disk Utility (or by Drive Genius) and cannot boot my MBP laptop in either of 4 different modes: (1) start-up with "d" (2) start-up with "option d" (3) start-up with "option" (4) start-up with "c". Apparently none of the disks I received have Apple Hardware Test on them, although that is what I paid for in early December. It may be that the last two disks really do have Mac OS X Leopard on them, but because I am now running OS 10.7.5 (purchased from App store with no AHT), the disks cannot be seen by my laptop.
          The two most recent incorrect DVDs I received have the following part numbers:
                    SRF2Z691-6037-A [indicated on packing slip 10.5 Retail-International]
                    SRF2Z679-6341-A (indicated on packing slip 10.5.6 Retail (PCrly 09) In]
          I happen to have MacTracker app 7.2.1. It indicates that my laptop is a MacBookPro 5,3 model A1286 EMC2325 and requires Apple Hardware Test 3A171. Apple never sent me the correct AHT.
          I suspect that Apple's cost to ship 3 incorrect DVDs by 1- or 2-day FedEx vastly exceeds the $17.44 price I paid for a working version of AHT for my computer, but have yet to receive.

HELP! Hardware test won't run

A couple of weeks ago I had a problem with what I believe was a kernel panic. I ran the AHT and all checked out, so I ran repair permissions and everything was fine until now.
While I was working in InDesign (which I do 8-10 hours daily) I got the grey screen with the multi-language message to restart my computer, and it starts up but immediately goes to that screen again. It wouldn't boot in safe mode or from the install disk, and when I first tried to run the AHT I got to the three icons clicked on the straight arrow and got a black rectangle in the middle of the screen. I shut it down, unplugged it and left for a couple of hours. When I came back and tried again I clicked on the circular arrow and it restarted the OS (which promptly crashed). So I tried again and clicked on the straight arrow and it did the exact same thing (restarted the OS and crashed).
Any ideas on why the hardware test isn't working? This is so very frustrating for a long-time Mac user who is now regretting the purchase of an iMac.
Carole
IMac G5 20" Mac OS X (10.4.4)

Hi Carole,
A couple of initial questions / suggestions. Firstly I gather from your other threads that this is one of the iMac G5 iSight models?
1) Do you have anything other than the keyboard and mouse connected to the computer? THis can prevent boot up from CD's and DVD's on occasion. If so, simply disconnect everything and try booting from your OS / AHT DVD again.
2) Try an SMU reset (http://docs.info.apple.com/article.html?artnum=301733 )
3) try starting up in safe mode from your HD (see http://docs.info.apple.com/article.html?artnum=107393 and http://docs.info.apple.com/article.html?artnum=107392 )
4) You say you have been a Mac user for quite some time. Do you have access to another FW equipped Mac? If so you may want to try connecting the iMac to it with a firewire cable, starting the iMac up in target disk mode (see http://docs.info.apple.com/article.html?artnum=58583 ), and seeing if the iMac HD is accessible from the other Mac. You could also run a CURRENT version of Disk Utility over the iMac drive from the other computer.
Cheers
Rod

Can you torrent the Apple Hardware test?

I'm having frequent Kernel Panics and I need to check the hardware in my system. I don't remember if my system ever came with an Apple Hardware test disc. Do you think Apple would frown on torrenting an ISO of the Hardware test? If not, is there anybody who could share?
I couldn't find a way to download it off apple.com. You would think they would provide it for registered mac owners. Who else would ever need it?
This is for an Intel Mac Pro. I guess they are unique to every system.

ezgoodnight wrote:
I'm having frequent Kernel Panics and I need to check the hardware in my system. I don't remember if my system ever came with an Apple Hardware test disc. Do you think Apple would frown on torrenting an ISO of the Hardware test?
they most certainly would.
If not, is there anybody who could share?
the hardware test is available on the original install disk that came with your computer. there is no separate disk for it. instert install disk 1 reboot and hold "d" at the chime. this will boot you into the hardware test.

Hardware test fails with DVD 1

Test unespectedly fails after few seconds. Mac doesn't work. Need to restart.

The Apple Hardware Test program is included with the discs that came with your machine and is specific to that machine. You can't download it. If you don't have it, contact Apple and request a replacement disc.

Ibook g4 late hardrdware test or fresh installation, strange thing is will accept every item on disk 1 accept clean installation or hardware test, give me a clue please, thanks robin u/k.

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