IC - how to make relation between e-mails from BPs and BPs

Hello,
In IC Win when I send email to BP system saves it in relation to BP (so I can later search it in CRM). But what about
e-mails from BPs. How I can relate them to BPs? Or how CRM can make relation automatically?
Regards
Radek

Hello Radek,
You can implement GW and transfer emails from GroupWare into CRM. Onc we transfer emails into CRM, you can create activities/attach emails to the BPs.
Regards,
Paparao

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