ICloud and Internet accounts pref tab cannot open in Preferences
When I try to access accounts in e.g. Mail, Contacts, etc. and through Preferences, I cannot open the iCloud or Internet accounts tab - it says that the "installation window cannot be read"(poorly translated from Danish) - I have seen other discussions about this but I haven't found a solution. Any suggestions?
And so I found the solution for me - deleting the com.apple.Notes in ~/Library/Containers/
Similar Messages
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Mail crashes after Maverick Update, iCloud and Internet-Accounts don't load
Im very sad, because I need emails.
After the Maverick update everything looks fine, but after starting Mail.app ist shows the usual screen without action and crahes 5 seconds later.
In my system preferences I can not access iCloud (where Mail was not selected and documents greyed out, I remeber) and Internet-Accounts aren't working either.
com.apple.preferences.icloud.remoteservice and com.apple.preferences.internetaccounts.remoteservice don't react. Mail throws the following error.
Any help is really appreciated.
Process:
Mail [701]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.0 (1816)
Build Info:
Mail-1816000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [479]
Responsible:
Mail [701]
User ID:
1025
Date/Time:
2013-10-24 17:55:31.754 +0200
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 19ECA3C2-D10B-4EE0-0661-3E95E2B625B6
Crashed Thread: 26 -[MFPOPAccount _synchronizeMailboxListWithFileSystem] Dispatch queue: NSOperationQueue 0x61000002db80
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Dispatch Thread Soft Limit Reached: 64 (too many dispatch threads blocked in synchronous operations)
Application Specific Information:
objc_msgSend() selector name: path
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x0000000107341a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000107340d18 mach_msg + 64
2 com.apple.CoreFoundation
0x0000000106dd5315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x0000000106dd4939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x0000000106dd4275 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox
0x0000000109e29f0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox
0x0000000109e29cb7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox
0x0000000109e29abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit
0x000000010503e28e _DPSNextEvent + 1434
9 com.apple.AppKit
0x000000010503d8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit
0x00000001050319cc -[NSApplication run] + 553
11 com.apple.AppKit
0x000000010501c803 NSApplicationMain + 940
12 libdyld.dylib
0x00000001071b15fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x0000000107346662 kevent64 + 10
1 libdispatch.dylib
0x000000010717943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x0000000107179152 _dispatch_mgr_thread + 52
Thread 2:: -[MFPOPAccount fetchSynchronouslyIsAuto:] Dispatch queue: NSOperationQueue 0x61000002db80
0 libsystem_kernel.dylib
0x0000000107345716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x0000000107453c77 _pthread_cond_wait + 787
2 com.apple.Foundation
0x00000001044381a0 -[NSLock lockBeforeDate:] + 409
3 com.apple.MailCore
0x000000010303d64c -[NSLock(MailCoreAdditions) waitForLock] + 74
4 com.apple.MailCore
0x0000000102ff8da1 +[MCKeychainManager passwordForHost:username:port:protocol:] + 90
5 com.apple.Mail.framework
0x0000000102c717c3 -[MFAccount permanentPassword] + 320
6 com.apple.Mail.framework
0x0000000102c7157c -[MFAccount password] + 65
7 com.apple.Mail.framework
0x0000000102c72d0e -[MFAccount connectAndAuthenticate:] + 64
8 com.apple.Mail.framework
0x0000000102d6e13e -[MFMailAccount connectAndAuthenticate:] + 68
9 com.apple.Mail.framework
0x0000000102dcadcd -[MFPOPAccount connectAndAuthenticate:] + 200
10 com.apple.Mail.framework
0x0000000102dcacb4 -[MFPOPAccount authenticatedConnection] + 72
11 com.apple.Mail.framework
0x0000000102dd48ed -[MFPOPStore _authenticatedConnection] + 50
12 com.apple.Mail.framework
0x0000000102dd3afb -[MFPOPStore fetchSynchronously] + 280
13 com.apple.Mail.framework
0x0000000102dcaf34 -[MFPOPAccount fetchSynchronously] + 133
14 com.apple.CoreFoundation
0x0000000106d9ddec __invoking___ + 140
15 com.apple.CoreFoundation
0x0000000106d9dc54 -[NSInvocation invoke] + 308
16 com.apple.MailCore
0x000000010302cb74 -[MCMonitoredInvocation invoke] + 211
17 com.apple.MailCore
0x000000010304f808 -[MCThrowingInvocationOperation main] + 40
18 com.apple.MailCore
0x0000000102ff3f08 -[_MCInvocationOperation main] + 332
19 com.apple.Foundation
0x00000001043d5591 -[__NSOperationInternal _start:] + 631
20 com.apple.Foundation
0x00000001043d523b __NSOQSchedule_f + 64
21 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
22 libdispatch.dylib
0x000000010717b7ff _dispatch_async_redirect_invoke + 154
23 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
24 libdispatch.dylib
0x000000010717909e _dispatch_root_queue_drain + 326
25 libdispatch.dylib
0x000000010717a193 _dispatch_worker_thread2 + 40
26 libsystem_pthread.dylib
0x0000000107452ef8 _pthread_wqthread + 314
27 libsystem_pthread.dylib
0x0000000107455fb9 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x00000001073455da __open + 10
1 com.apple.security
0x0000000103d079e7 Security::AtomicFile::ropen(char const*, int, unsigned short) + 193
2 com.apple.security
0x0000000103d0784e Security::AtomicBufferedFile::open() + 88
3 com.apple.security
0x0000000103d07641 Security::DbModifier::getDbVersion(bool) + 159
4 com.apple.security
0x0000000103d07583 Security::DbModifier::openDatabase() + 55
5 com.apple.security
0x0000000103d07267 Security::Database::_dbOpen(Security::DatabaseSession&, unsigned int, Security::AccessCredentials const*, void const*) + 89
6 com.apple.security
0x0000000103d06b5b Security::DatabaseManager::dbOpen(Security::DatabaseSession&, Security::DbName const&, unsigned int, Security::AccessCredentials const*, void const*) + 67
7 com.apple.security
0x0000000103d0681c Security::DatabaseSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 156
8 com.apple.security
0x0000000103d15464 cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 235
9 com.apple.security
0x0000000103d15187 CSSM_DL_DbOpen + 111
10 com.apple.security
0x0000000103d14490 Security::CssmClient::DbImpl::open() + 212
11 com.apple.security
0x0000000103d15854 SSDatabaseImpl::open(Security::DLDbIdentifier const&) + 62
12 com.apple.security
0x0000000103d155ab SSDLSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 245
13 com.apple.security
0x0000000103d15464 cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 235
14 com.apple.security
0x0000000103d15187 CSSM_DL_DbOpen + 111
15 com.apple.security
0x0000000103d14490 Security::CssmClient::DbImpl::open() + 212
16 com.apple.security
0x0000000103d1d2e7 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 273
17 com.apple.security
0x0000000103d4fd1f SecIdentityCopyPreference + 668
18 com.apple.security
0x0000000103e30453 SecIdentityCopyPreferred + 75
19 com.apple.MailCore
0x0000000102ffa300 +[MCKeychainManager copySigningIdentityForAddress:] + 132
20 com.apple.MailCore
0x0000000102ffae96 +[MCKeychainManager canSignMessagesFromAddress:] + 120
21 com.apple.Mail.framework
0x0000000102d63f45 +[MFMailAccount _updateAccountExistsForSigning] + 196
22 com.apple.Mail.framework
0x0000000102d63fdb +[MFMailAccount accountExistsForSigning] + 37
23 libdispatch.dylib
0x000000010717a1d7 _dispatch_call_block_and_release + 12
24 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
25 libdispatch.dylib
0x000000010717909e _dispatch_root_queue_drain + 326
26 libdispatch.dylib
0x000000010717a193 _dispatch_worker_thread2 + 40
27 libsystem_pthread.dylib
0x0000000107452ef8 _pthread_wqthread + 314
28 libsystem_pthread.dylib
0x0000000107455fb9 start_wqthread + 13
Thread 4:: -[MFPOPAccount _synchronizeMailboxListWithFileSystem] Dispatch queue: NSOperationQueue 0x61000002db80
0 libsystem_kernel.dylib
0x0000000107341a56 semaphore_wait_trap + 10
1 libdispatch.dylib
0x000000010717ba15 _dispatch_semaphore_wait_slow + 206
2 com.apple.Foundation
0x000000010447a64a -[NSFileCoordinator(NSPrivate) _blockOnAccessClaim:] + 202
3 com.apple.Foundation
0x00000001045ee588 -[NSFileCoordinator(NSPrivate) _coordinateWritingItemAtURL:options:error:byAccessor:] + 527
4 com.apple.Foundation
0x00000001045ed22c -[NSFileCoordinator coordinateWritingItemAtURL:options:error:byAccessor:] + 129
5 com.apple.Foundation
0x000000010443c6e9 -[NSFileManager _URLForReplacingItemAtURL:error:] + 1882
6 com.apple.Foundation
0x00000001043ecf32 -[NSFileManager URLForDirectory:inDomain:appropriateForURL:create:error:] + 117
7 com.apple.Foundation
0x000000010443bd7b _NSCreateTemporaryFile + 185
8 com.apple.Foundation
0x0000000104403d1e _NSWriteDataToFileWithExtendedAttributes + 220
9 com.apple.Foundation
0x000000010443bca1 -[NSData(NSData) writeToFile:options:error:] + 189
10 com.apple.Mail.framework
0x0000000102d7192c -[MFMailAccount(Internal) _writeMailboxCache] + 323
11 com.apple.Mail.framework
0x0000000102d70daf -[MFMailAccount(Internal) _synchronizeMailboxListWithFileSystemBeforeImport:] + 413
12 com.apple.CoreFoundation
0x0000000106d9ddec __invoking___ + 140
13 com.apple.CoreFoundation
0x0000000106d9dc54 -[NSInvocation invoke] + 308
14 com.apple.MailCore
0x000000010302cb74 -[MCMonitoredInvocation invoke] + 211
15 com.apple.MailCore
0x000000010304f808 -[MCThrowingInvocationOperation main] + 40
16 com.apple.MailCore
0x0000000102ff3f08 -[_MCInvocationOperation main] + 332
17 com.apple.Foundation
0x00000001043d5591 -[__NSOperationInternal _start:] + 631
18 com.apple.Foundation
0x00000001043d523b __NSOQSchedule_f + 64
19 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
20 libdispatch.dylib
0x000000010717b7ff _dispatch_async_redirect_invoke + 154
21 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
22 libdispatch.dylib
0x000000010717909e _dispatch_root_queue_drain + 326
23 libdispatch.dylib
0x000000010717a193 _dispatch_worker_thread2 + 40
24 libsystem_pthread.dylib
0x0000000107452ef8 _pthread_wqthread + 314
25 libsystem_pthread.dylib
0x0000000107455fb9 start_wqthread + 13
Thread 5:: -[MFPOPAccount fetchSynchronouslyIsAuto:] Dispatch queue: NSOperationQueue 0x61000002db80
0 libsystem_kernel.dylib
0x0000000107345716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x0000000107453c77 _pthread_cond_wait + 787
2 com.apple.Foundation
0x00000001044381a0 -[NSLock lockBeforeDate:] + 409
3 com.apple.MailCore
0x000000010303d64c -[NSLock(MailCoreAdditions) waitForLock] + 74
4 com.apple.MailCore
0x0000000102ff8da1 +[MCKeychainManager passwordForHost:username:port:protocol:] + 90
5 com.apple.Mail.framework
0x0000000102c717c3 -[MFAccount permanentPassword] + 320
6 com.apple.Mail.framework
0x0000000102c7157c -[MFAccount password] + 65
7 com.apple.Mail.framework
0x0000000102c72d0e -[MFAccount connectAndAuthenticate:] + 64
8 com.apple.Mail.framework
0x0000000102d6e13e -[MFMailAccount connectAndAuthenticate:] + 68
9 com.apple.Mail.framework
0x0000000102dcadcd -[MFPOPAccount connectAndAuthenticate:] + 200
10 com.apple.Mail.framework
0x0000000102dcacb4 -[MFPOPAccount authenticatedConnection] + 72
11 com.apple.Mail.framework
0x0000000102dd48ed -[MFPOPStore _authenticatedConnection] + 50
12 com.apple.Mail.framework
0x0000000102dd3afb -[MFPOPStore fetchSynchronously] + 280
13 com.apple.Mail.framework
0x0000000102dcaf34 -[MFPOPAccount fetchSynchronously] + 133
14 com.apple.CoreFoundation
0x0000000106d9ddec __invoking___ + 140
15 com.apple.CoreFoundation
0x0000000106d9dc54 -[NSInvocation invoke] + 308
16 com.apple.MailCore
0x000000010302cb74 -[MCMonitoredInvocation invoke] + 211
17 com.apple.MailCore
0x000000010304f808 -[MCThrowingInvocationOperation main] + 40
18 com.apple.MailCore
0x0000000102ff3f08 -[_MCInvocationOperation main] + 332
19 com.apple.Foundation
0x00000001043d5591 -[__NSOperationInternal _start:] + 631
20 com.apple.Foundation
0x00000001043d523b __NSOQSchedule_f + 64
21 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
22 libdispatch.dylib
0x000000010717b7ff _dispatch_async_redirect_invoke + 154
23 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
24 libdispatch.dylib
0x000000010717909e _dispatch_root_queue_drain + 326
25 libdispatch.dylib
0x000000010717a193 _dispatch_worker_thread2 + 40
26 libsystem_pthread.dylib
0x0000000107452ef8 _pthread_wqthread + 314
27 libsystem_pthread.dylib
0x0000000107455fb9 start_wqthread + 13
Thread 6:: -[MFPOPAccount fetchSynchronouslyIsAuto:] Dispatch queue: NSOperationQueue 0x61000002db80
0 libsystem_kernel.dylib
0x0000000107345716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x0000000107453c77 _pthread_cond_wait + 787
2 com.apple.Foundation
0x00000001044381a0 -[NSLock lockBeforeDate:] + 409
3 com.apple.MailCore
0x000000010303d64c -[NSLock(MailCoreAdditions) waitForLock] + 74
4 com.apple.MailCore
0x0000000102ff8da1 +[MCKeychainManager passwordForHost:username:port:protocol:] + 90
5 com.apple.Mail.framework
0x0000000102c717c3 -[MFAccount permanentPassword] + 320
6 com.apple.Mail.framework
0x0000000102c7157c -[MFAccount password] + 65
7 com.apple.Mail.framework
0x0000000102c72d0e -[MFAccount connectAndAuthenticate:] + 64
8 com.apple.Mail.framework
0x0000000102d6e13e -[MFMailAccount connectAndAuthenticate:] + 68
9 com.apple.Mail.framework
0x0000000102dcadcd -[MFPOPAccount connectAndAuthenticate:] + 200
10 com.apple.Mail.framework
0x0000000102dcacb4 -[MFPOPAccount authenticatedConnection] + 72
11 com.apple.Mail.framework
0x0000000102dd48ed -[MFPOPStore _authenticatedConnection] + 50
12 com.apple.Mail.framework
0x0000000102dd3afb -[MFPOPStore fetchSynchronously] + 280
13 com.apple.Mail.framework
0x0000000102dcaf34 -[MFPOPAccount fetchSynchronously] + 133
14 com.apple.CoreFoundation
0x0000000106d9ddec __invoking___ + 140
15 com.apple.CoreFoundation
0x0000000106d9dc54 -[NSInvocation invoke] + 308
16 com.apple.MailCore
0x000000010302cb74 -[MCMonitoredInvocation invoke] + 211
17 com.apple.MailCore
0x000000010304f808 -[MCThrowingInvocationOperation main] + 40
18 com.apple.MailCore
0x0000000102ff3f08 -[_MCInvocationOperation main] + 332
19 com.apple.Foundation
0x00000001043d5591 -[__NSOperationInternal _start:] + 631
20 com.apple.Foundation
0x00000001043d523b __NSOQSchedule_f + 64
21 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
22 libdispatch.dylib
0x000000010717b7ff _dispatch_async_redirect_invoke + 154
23 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
24 libdispatch.dylib
0x000000010717909e _dispatch_root_queue_drain + 326
25 libdispatch.dylib
0x000000010717a193 _dispatch_worker_thread2 + 40
26 libsystem_pthread.dylib
0x0000000107452ef8 _pthread_wqthread + 314
27 libsystem_pthread.dylib
0x0000000107455fb9 start_wqthread + 13
Thread 7:: -[MFPOPAccount _synchronizeMailboxListWithFileSystem] Dispatch queue: NSOperationQueue 0x61000002db80
0 libsystem_kernel.dylib
0x0000000107341a56 semaphore_wait_trap + 10
1 libdispatch.dylib
0x000000010717ba15 _dispatch_semaphore_wait_slow + 206
2 com.apple.Foundation
0x000000010447a64a -[NSFileCoordinator(NSPrivate) _blockOnAccessClaim:] + 202
3 com.apple.Foundation
0x00000001045ee588 -[NSFileCoordinator(NSPrivate) _coordinateWritingItemAtURL:options:error:byAccessor:] + 527
4 com.apple.Foundation
0x00000001045ed22c -[NSFileCoordinator coordinateWritingItemAtURL:options:error:byAccessor:] + 129
5 com.apple.Foundation
0x000000010443c6e9 -[NSFileManager _URLForReplacingItemAtURL:error:] + 1882
6 com.apple.Foundation
0x00000001043ecf32 -[NSFileManager URLForDirectory:inDomain:appropriateForURL:create:error:] + 117
7 com.apple.Foundation
0x000000010443bd7b _NSCreateTemporaryFile + 185
8 com.apple.Foundation
0x0000000104403d1e _NSWriteDataToFileWithExtendedAttributes + 220
9 com.apple.Foundation
0x000000010443bca1 -[NSData(NSData) writeToFile:options:error:] + 189
10 com.apple.Mail.framework
0x0000000102d7192c -[MFMailAccount(Internal) _writeMailboxCache] + 323
11 com.apple.Mail.framework
0x0000000102d70daf -[MFMailAccount(Internal) _synchronizeMailboxListWithFileSystemBeforeImport:] + 413
12 com.apple.CoreFoundation
0x0000000106d9ddec __invoking___ + 140
13 com.apple.CoreFoundation
0x0000000106d9dc54 -[NSInvocation invoke] + 308
14 com.apple.MailCore
0x000000010302cb74 -[MCMonitoredInvocation invoke] + 211
15 com.apple.MailCore
0x000000010304f808 -[MCThrowingInvocationOperation main] + 40
16 com.apple.MailCore
0x0000000102ff3f08 -[_MCInvocationOperation main] + 332
17 com.apple.Foundation
0x00000001043d5591 -[__NSOperationInternal _start:] + 631
18 com.apple.Foundation
0x00000001043d523b __NSOQSchedule_f + 64
19 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
20 libdispatch.dylib
0x000000010717b7ff _dispatch_async_redirect_invoke + 154
21 libdispatch.dylib
0x00000001071772ad _dispatch_client_callout + 8
22 libdispatch.dylib
0x000000010717909e _dispatch_root_queue_drain + 326
23 libdispatch.dylib
0x000000010717a193 _dispatch_worker_thread2 + 40
24 libsystem_pthread.dylib
0x0000000107452ef8 _pthread_wqthread + 314
25 libsystem_pthread.dylib
0x0000000107455fb9 start_wqthread + 13
Thread 8:: -[MFPOPAccount _synchronizeMailboxListWithFileSystem] Dispatch queue: NSOperationQueue 0x61000002db80
0 libsystem_kernel.dylib
0x0000000107341a56 semaphore_wait_trap + 10
1 libdispatch.dylib
0x000000010717ba15 _dispatch_semaphore_wait_slow + 206
2 com.apple.Foundation
0x000000010447a64a -[NSFileCoordinator(NSPrivate) _blockOnAccessClaim:] + 202
3 com.apple.Foundation
0x00000001045ee588 -[NSFileCoordinator(NSPrivate) _coordinateWritingItemAtURL:options:error:byAccessor:] + 527
4 com.apple.Foundation
0x00000001045ed22c -[NSFileCoordinator coordinateWritingItemAtURL:options:error:byAccessor:] + 129
5 com.apple.Foundation
0x000000010443c6e9 -[NSFileManager _URLForReplacingItemAtURL:error:] + 1882
6 com.apple.Foundation
0x00000001043ecf32 -[NSFileManager URLForDirectory:inDomain:appropriateForURL:create:error:] + 117
7 com.apple.Foundation
0x000000010443bd7b _NSCreateTemporaryFile + 185
8 com.apple.Foundation
0x0000000104403d1e _NSWriteDataToFileWithExtendedAttributes + 220
9 com.apple.Foundation
0x000000010443bca1 -[NSData(NSData) writeToFile:options:error:] + 189
10 com.apple.Mail.frameworkthen you are in the wrong directory:
use "cd .." to go out of a directory or "cd 'folder name'" to go in
go to the user folder:
"your-MacBook-Pro-4: ~'userfolder'$ "
example shown in terminal:
"Administrators-MacBook-Pro-4:~ test$"
The defaultlist is probably etended in Mavericks and the pointer for the information aims at the wrong address. Apple - such a "NullPointerException" should have been detected in a normal SubVersion test.
Good Luke Robert (not just because of the yearly floods in Passau) -
My System Preferences, iCloud and Internet Accounts, are not working.
They show blank screens no matter which account I login with.
I removed every Internet Account using Mail. Even though the account details didn't show up the + - buttons did and the prompt let me know I had the correct account selected. After removing all accounts I rebooted and this didn't fix the problem.
I have searched for a solution to this problem and have not found any that worked yet.
Please help.
PatrickI had the same frustrations, and then remembered similar problems with old stereo tuner technology. It is called dust & corrosion; so I sprayed some electrical contact cleaner (available at some hardware or car supply stores) into the headphone port and the problem disappeared in about 2.5 seconds! This is a more effective method to clean the micro-switch than pushing the headphone jack in and out, which could ultimately damage the switch anyway.
-
Hardware/Software:
Macbook Air Mid 2013 1.3Ghz 8GB RAM 120GB SSD / Mac OS X Yosemite 10.10.1
Issue:
Occasionally, Safari, App Store, iTunes, and any third party app that connects to the internet using Safari's rendering engine in my case was SafeinCloud - all fail to connect to the internet. Changing the DNS solves the issue but happens again after that, thus you would constantly have to change the DNS. Apple.com, iCloud.com, Apple Forums (this site) would also all be slow to load and access.
Troubleshoot:
Changing DNS works for OSX, however for the slow Apple websites not so much.Hello mogwai_100,
It may help to reinstall Mac OS X on your system. The directions in the article linked below are for Mavericks (OS X 10.9), but will work for OS X 10.7 and OS X 10.8 as well.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Cheers,
Allen -
In settings can't open iCloud or internet accounts. Get message that preference pane can be opened.
Since upgrading to Maverick it can't open iCloud or internet accounts in settings. Get a message the the preference pane won't open.
Same here.
This was a big problem when switching from 10.7 to 10.8 and now it seems te be back, bigger than ever when going to 10.9.
All icloud related programs are effected: ical, icloud, adressbook, mail.
Systemprefereces goes easily to 100% cpu load and things like com.apple.icloud or com.apple.internetaccounts turn not responding.
At this moment it does not crash on my imac 2012. It still crashes om the imac 2009 and macbook 2009.
Someone mentioned to use keychain repair but that must be done in English mode!. It crashed in dutch mode.
I have not found a overall solution yet.
Will keep on looking or go back to good old 10.8.5.
Armand -
What does it mean when I click on my wifi name and it show I'm on my wifi, but the network keeps thinking and the ipad says, Safari cannot open this page because it is not connected to the internet. ?
When you click on the WiFi network name, have you also provided the password for accessing the network? You should get a dialogue box asking you for the security information the first time you connect.
If you are not able to connect, you might want to go to Settings > General > Reset > Reset network settings.
Then go back to Settings > WiFi and select your network name again and make sure the security information is now entered correctly.
If you still cannot connect, power down the router, wait a few minutes, power up the router, with the iPad powered down the whole time, and after the router has had several minutes to stabilize power up the iPad. See if it now connects correctly. -
I am trying to change my secondary icloud to my primary icloud. I've read several posts but can't seem to get any of those to work. It keeps telling me to change this I need to delete my icloud from internet accounts and sign back in. How do I do this though? When I go onto internet accounts, I don't see where I can manage this. Any help would be greatly appreciated!
To change a secondary account you have to delete/sign out of both accounts. After doing so, you can sign back in with the secondary account ID in System Preferences>iCloud and it will become the primary account. To delete an account from System Preferences>Internet Accounts, select it on the left sidebar, then click the "-" icon at the bottom to delete it.
-
How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software? I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID. I have tried going through device and my MacBook Air. Where can i get on-line assistance?
If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/). -
when i click on safari to use the internet it says "safari cannot open the page because it is not connected to the internet", but i am connected to a wifi network so how do i get safari to work?
you may be connected to the wireless network but the question is the internet working properly on the wireless network...
what i mean is that i can make a wireless network without the internet so i can save and share files and have other devices connected to the same network access them... but you have to make sure that your internet it running properly... may have to reconfigure the router is your using PPPOE or if it was working prior to your post then try to restart your modem... that usually resolves most issues. -
My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
Please help me!!!!Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
Help!! I changed my log in screen to show a blank name and pw. Now I cannot open the computer???
Help!! I changed my log in screen to show a blank name and pw. Now I cannot open the computer???
1.Turn on the computer and when you hear the startup chime hold CMD+S. This boots the computer into single-user mode, giving you root access.
2.Once single-user mode loads (it looks like a black screen with white text) mount the hard drive. So at the prompt type in:
/sbin/mount -uw /
3. Now that the drive is mounted we can edit the file system. We need to delete a file that tells your computer that you have completed setup. So type in:
rm /var/db/.applesetupdone
4.We need the system to reboot so it can check for the file and not find it. Type in:
reboot
5.Continue setup
Be sure to select “DO NOT TRANSFER MY DATA”.
6.Finish setup and login.
7. Go to system preferences and edit that account so it HAS A NAME. -
Preferences Panel will not Load for ICloud or Internet Accounts
I am having issues with my iCloud and as a result my iCal is completely blank. In system preferences I try to click either iCloud or Internet Accounts and it reads "Preferences Error. Could not load Internet Accounts Preferences Pane." When I look in the console under diagnostic reports there was a crash log from around the same time the issue began titled CalendarAgent
It reads as follows:
0x10b8eb000 - 0x10b90aff7 com.apple.icloud.iaplugin (426-459) <DB692087-05B0-385A-9281-58C8EBEB607A> /System/Library/InternetAccounts/iCloud.iaplugin/Contents/MacOs/iCloud
Can everyone give any insight as to what is going on and how to correct the problem? Any help would be appreciated.
Thanks!Hello mogwai_100,
It may help to reinstall Mac OS X on your system. The directions in the article linked below are for Mavericks (OS X 10.9), but will work for OS X 10.7 and OS X 10.8 as well.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Cheers,
Allen -
Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter -
I recently changed my iCloud account because someone stole my last phone and changed all my passwords for both my iCloud and emails account. So when I changed my account I accedently erased all my contacts is there anything I can do? (It wasn't backup)
I'd say your best bet is to try to regain access to your old account. Call 1-800-MY-APPLE, and ask to talk to the account security team. Hopefully they can verify you are the account owner, and then reset the password for you.
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I am running IE 11 on Windows 7 Home Premium 64 Bit Service Pack 1. When I attempt to install Flash Player, it goes through all of the steps, tells me the player is installed, and welcomes me. I cannot open the player and it does not appear in the Start Menu, Task Manager, System Tray, or anywhere else. When I try to open a file, the site tells me Flash player is not installed. I have even downloaded it to a separate folder and ran the install with IE shut down completely. And Shockwave in ENABLED but in 32 bit .I have been trying to get this to work for about 3 weeks now. HELP!!!
Flash Player is a browser add-on, not an executable program.
If you need to open a local SWF file you will need the standalone player (Projector) from http://www.adobe.com/support/flashplayer/downloads.html
Note that the download is the player, not an installer, so you will need to make the file association manually.
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