"icloud backup is unable to access the account" first on iPhone, then on iPad
last week, my iphone4s running ios6 suddenly lost contact with iCloud. it continually prompts me for my password and can access none of my iCloud email, photo stream, or backup. entering the correct password has no effect, nor does rebooting or resetting.
i logged onto iCloud on my macbook pro using safari (and the known-good password) and changed my password.
my iPhone prompted me for the new password, which i entered, but that did not fix the problem.
my iPad3, running ios6, prompted me for my new password. i entered it. now it's behaving like the iPhone -- it continually prompts me for an iCloud password, and does not accept it.
to confirm that i do in fact know my new password, i used it once again in desktop Safari to log into iCloud.
all devices are out of warranty; i'm not sure how to proceed.
i think i solved it.
on my iPhone, i deleted the iCloud account (along with contacts, etc from the phone) and re-added it.
the one i deleted ends in mac.com, and the one i added ends in iCloud.com, EVEN THOUGH the mac.com, me.com and iCloud.com are all registered to my mac id. and up until last week, it has always worked.
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I changed my AppleID password and now my iPad2 is locked with a message... "iCloud Backup is unable to access the account. Review your account information in Settings." It will not allow me to unlock the device or go to settings or ignore the message. Suggestions?
<Email Edited by Host>I have the exact same problem. I have since gone into iCloud via my PC to reset my iCloud password, but did not help. Can someone pls help!!!!!!!!!!!
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iCloud backup is unable to access my account, because email I used for iCloud account is been deleted. And my iPad is stuck with this note on a screen, can't go Settings. How do I delete or edit my iCloud account?
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i had purchased a game for my kid, and after he played for a while, there was a message that popped up saying that iCloud backup can not access my account and it has 2 buttons on it, one says ignore, the other says settings, but none of them does anything when i touch them and my iPad is frozen i can not do anything on it. the message says to review my account info in settings, but it won't let me get into settings or restart the iPad, it doesn't even let me slide to unlock my iPad. please tell me what i can do to slove this problem. thank u!
Hi there
I had the same problem and I found this answer to a similar question to ours, so I copied and pasted it for you
Reset the device by holding down the home button and the sleep/wake button at the same time for approximately 10 seconds. After it resets the message will be gone and you can go to settings > icloud and put in your password.
That seems to be a bug with the password alert where it won't respond correctly sometimes.
Hope this helps -
I recived a worning on my IPad but i can't have access on it or turn it off. It 's me like : "iCloud Backup is unable to access your e-mail account. Review your account informations." I can't have access on it please tell me what i need to do..
Hi there
I had the same problem and I found this answer to a similar question to ours, so I copied and pasted it for you
Reset the device by holding down the home button and the sleep/wake button at the same time for approximately 10 seconds. After it resets the message will be gone and you can go to settings > icloud and put in your password.
That seems to be a bug with the password alert where it won't respond correctly sometimes.
Hope this helps -
Ipad stuck with icloud backup window - unable to access account
My iPad is stuck with the icloud backup window showing.
Both the Ignore button and the Settings button are ignored (they blink when I touch them, but nothing happens).
I cannot power off. No other icons on the screen respond.
I plugged it in, but that did not change the symptoms.
The wi-fi is working just fine for all my wireless devices.
I have been hitting ignore to the icloud backup notice for some time now since I changed my Apple Password as I have nothing on the iPad that I wish to back up.
Now it is unusable and I need it this afternoon for my facetime with my daughter in Australia.
Help.
JimTry a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignor the off slider if it appear. Then turn the iPad back on using the On button.
Not sure if this will resolve the issue, but shouldn't hurt. -
when i swich on my ipad ameesage says icloud backup is unable to access the account.review your account imformation in settings.I cannot do an thing on the ipad as the slide to unlock does,t move at all.
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Ipad2 icloud backup block is unable to access my account but i cant get it off screen
my ipad 2 this morning has a block stating icloud backup is unable to access the account...review your information..an d then there is two blocks...one ignore and the other settings...it will not do anything when trying either onef them...but if you click the home button the screen goes to all the apps...what can i do?
Update your iOS. Go to appleid.apple.com and update pw.
Reboot ipad by pressing and holding both the home and power buttons for 10-15sec. until the apple logo appears on screen, then let go. -
on my ipad i am receiving a message iCloud backup Cloud backup "i cloud backup can not access the account .
review your account in information settings . the screen goes blank if i push the ignore or the settings button.
what should i doHold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again
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I keep trying to purchase something in the iTunes Store but it comes up with "Your account is temporarily unavailable" "Store unable to access my account info" But I have checked my account info and everything is up to date.
I have some money from a card still on my account that I would like to use.This has been an issue with some users for close to 24 hours now. I've been getting the error for the last 5 or so hours myself.
Having problems is understandable, it happens. and if this is related to the iCloud hack reported yesterday it is good to know Apple is trying to fix the issue.
But it sure would be nice if there was an official statement from Apple concerning this. -
On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
I recently changed my Apple ID. When I try to make changes to my iCloud account on my Mac., I cannot access the account via System Preferences. I've changed the password once already. My iPhone's iCloud account is fine. At this point my iCloud account no longer is working with my Mac. Does anybody have any suggestions?
I finally figured out the answer to my own question. I created a new iCloud account on my Mac. Problem solved!
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I am unable to access my account after the start up of my pc
I am unable to access my account after the pc start up even as an administrator. Other account users are able to.
Passwords are case sensitive and an numeric 0 is often mistaken for an alpha O. Please verify your entry.
If unable see here, click the down arrow on the right hand side and select Windows 7
We are aware that there is a problem with this update concerning the Memphis S motherboard.
http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-7
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations. -
I just recently downloaded the newest version of iTunes and am signed into my iTunes account, but I am unable to access the iTunes Store. I didn't get an error message with a reason why I am unable to connect, I'm just not able to connect to the iTunes Store. Please help!
https://discussions.apple.com/message/22904334
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Talking to Apple Support Adviser was a waste of time on case number 239647273
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You can use TimeMachine as one level of backup, and even there there were changes with Lion, I would always recommend foremost backup clones of every volume. And clone (SuperDuper etc) can be stored on something like HP NAS Media Server which also was supporting TimeMachine, iTunes - until Apple made that harder and more their own proprietary format.
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