ICloud Data Storage Guidelines

We just got this message from Apple. I'm not a developer by trade, I'm a designer, but I don't recall seeing anywhere in the CS 5.5 App development process that allowed for the level of specificity they are referring to below. Is this something that needs to be handled by Adobe or is there some place in the Apple Developer Portal that these changes can be made?
Dear Developer,
In recent testing it appears that your app, XXXXXXXXXXXXXXXX, stores a fair amount of data in its Documents folder.
Since iCloud backups are performed daily over Wi-Fi for each user's iOS device, it's important to ensure the best possible user experience by minimizing the amount of data being stored by your app.
In addition to purchased music, apps, books, Camera roll, and device settings, everything in your app's home directory, including its Documents folder, is backed up to iCloud.
Data stored in the application bundle itself, the caches directory, and the temp directory is not backed up to iCloud. Your app should store data in these locations according to the iCloud Data Storage Guidelines on <http://developer.apple.com/icloud/documentation/data-storage/>.
Please review these guidelines, make any required changes to your app, and submit an update to the App Store.
If you're not the technical contact for your app, please make sure this email gets to your development team.
If you have any questions concerning this information, please let me know.
Thanks for developing for iOS!

When we release the set of tools for Newsstand (viewer builder and a VB backend that will build Newstand enabled apps), the code base you build against for Newstand enabled viewers will put the storage of folios in an Apple approved location. Currently we are in a day for day waiting period until Apple releases the GM of the iOS 5 SDK. Once they release the SDK we will incorporate it into our system, test to insure there were no changes between the iOS SDK betas and GM and release a set of tools as soon as we are confident that viewers built on this code base will pass Apple approval.
Unfortunately I can't provide a timetable because I have no idea when the GM SDK will be released. All I can say is that we are anxiously awaiting the GM drop and are ready to move on it, the minute it is released. We understand the importance of Newsstand to our customers.
Non newstand Viewers built this version of viewer builder against the V15 DPS release will also work for iOS 4 devices and will move the storage of folios into an Apple approved location.

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IOS iCloud Data Storage Guidelines

If you have used the Digital Publishing Suite to create a multi-folio viewer for the iPad, you've probably gotten a message from Apple indicating that you should store data in a different location. With the v14 format and earlier, the Viewer Builder stored downloaded folios in the Documents folder, which is backed up in iTunes. With the v15 format and later, the Viewer Builder will store downloaded folios in the caches folder, and it will not be backed up in iTunes. This is true of both the current iOS4 and the new iOS5 soon to be released. With the iCloud feature in iOS5, storing folios in the Documents folder is undesirable.
To comply with Apple's guidelines, please rebuild your multi-folio viewer app using the v15 version, and submit your update app to Apple. Note that you do not need to update your folio tools. The v15 viewer is backwards compatible with all folios created with previous tools.
Once Apple approves your viewer app update and customers update the app on their devices, all folios they've downloaded are moved automatically from the Documents folder to the caches folder. These folios remain in the caches folder until customers archive their folios or update the iOS. If your customers update to iOS5 and then update your viewer app, they will not have to re-download any folios. If they update your viewer app and then install iOS5, they'll have to re-download their folios.

That announcement about the new tools expired after a week. If you want to install the new tools, you can click the links from the Dashboard, from the adobe.com/downloads page, or from the help topic about installing tools.
We're working on a way to make announcements and notifications appear on the Dashboard, but it hasn't been implemented yet.

2.23 Apps must follow the iOS Data Storage Guidelines or they will be rejected

My Multi Issue v14 App (24124) was just rejected by Apple. Apparently because storage of the data (folios?) was not iCloud compatible.
Is this related to v14? Would building a v15 app resolve the issue?
or is there some other problem?
Please advise...
Full text of Apple rejection below...
Nov 4, 2011 08:17 PM. From Apple.
2.23
We found that your app does not follow the iOS Data Storage Guidelines, which is not in compliance with the App Store Review Guidelines.
In particular, we found magazine downloads are not cached appropriately.
The iOS Data Store Guidelines specify:
"1. Only documents and other data that is user-generated, or that cannot otherwise be recreated by your application, should be stored in the /Documents directory and will be automatically backed up by iCloud.
2. Data that can be downloaded again or regenerated should be stored in the /Library/Caches directory. Examples of files you should put in the Caches directory include database cache files and downloadable content, such as that used by magazine, newspaper, and map applications.
3. Data that is used only temporarily should be stored in the /tmp directory. Although these files are not backed up to iCloud, remember to delete those files when you are done with them so that they do not continue to consume space on the user’s device."
For example, only content that the user creates using your app, e.g., documents, new files, edits, etc., may be stored in the/Documents directory - and backed up by iCloud. Other content that the user may use within the app cannot be stored in this directory; such content, e.g., preference files, database files, plists, etc., must be stored in the /Library/Caches directory.
Temporary files used by your app should only be stored in the /tmp directory; please remember to delete the files stored in this location when the user exits the app.
It would be appropriate to revise your app so that you store data as specified in the iOS Data Storage Guidelines.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to include any symbolicated crash logs, screenshots, or steps to reproduce the issues when you submit your request. For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.
To appeal this review, please submit a request to the App Review Board.

You might want to check out our ANE (Adobe Native Extension) solution that enables your FB projects to abide by the Apple's Data Storage guidelines.
https://developer.apple.com/library/ios/#qa/qa1719/_index.html
Do Not Backup project:
http://www.jampot.ie/ane/ane-ios-data-storage-set-donotbackup-attribute-for-ios5-native-ex tension/
David
JamPot.ie

Rejected...We found that your app does not follow the iOS Data Storage Guidelines,

Where and how do I fix this?
We found that your app does not follow the iOS Data Storage Guidelines, which is required per the App Store Review Guidelines.
In particular, we found that on launch and/or content download, your app stores 3.54MB. To check how much data your app is storing:
- Install and launch your app
- Go to Settings > iCloud > Storage & Backup > Manage Storage
- If necessary, tap "Show all apps"
- Check your app's storage
The iOS Data Storage Guidelines indicate that only content that the user creates using your app, e.g., documents, new files, edits, etc., should be backed up by iCloud.
Temporary files used by your app should only be stored in the /tmp directory; please remember to delete the files stored in this location when the user exits the app.
Data that can be recreated but must persist for proper functioning of your app - or because customers expect it to be available for offline use - should be marked with the "do not back up" attribute. For NSURL objects, add the NSURLIsExcludedFromBackupKey attribute to prevent the corresponding file from being backed up. For CFURLRef objects, use the corresponding kCFURLIsExcludedFromBackupKey attribute.

You're submitting a Newsstand app, right? This error is still under investigation, but the current workaround is create SD (1024x768/768x1024) cover images for your HD (2048x1536) folio renditions and try again.
More info here:
http://forums.adobe.com/message/4730637#4730637

Need To know about iOS Data Storage Guidelines?is it a Data base?

hey..Friends i need to know about iOS Data Storage Guidelines?is it a Data base?

https://developer.apple.com/icloud/documentation/data-storage/
Please refrain from mutliptle posts of the same question.

I have 2 different iCloud accounts and would like to delete the account where I have purchased paid for extra iCloud data storage. Can I transfer this additional storage over to my other account?

I have 2 different iCloud accounts and would like to delete the account where I have paid for extra iCloud data storage. Can I transfer the data storage over to my other account? I am trying to get my iCloud and Apple account with same user name.

You'll have to contact Apple about that.
Their iCloud support page indicates you cannot merge or transfer iCloud accounts.
What do you mean by, I am trying to get my iCloud and Apple account with same user name.

TS4009 Refund for data storage purchase for iPhone

What is the email address or phone number to get a refund for iCloud data storage? Apple says simply to "contact Apple" without more specificity.

http://support.apple.com/kb/HE57#U
Follow the link. If you are in the US just scroll down to US & there's a link to email and the contact phone numbers. You can also use express lane.
I received a full refund of my ICloud storage purchase 43 days after purchase! The CSR were phenomenal and just friendly & professional - great experience! I might have lucked-out getting the reps (Shelley & Joshua).
I called: 1-800-MYIPHONE
The wait was maybe 2 minutes max!

ICloud storage full on iphone, but deleted almost everything and grows larger! iPad is fine with same iCloud acct. can I delete iPhone backup then turn it back on without loosing iCloud data?

Icloud storage full. Can I delete my iPhone icloud backup with keeping my iCloud data unharmed (since my iPad has iCloud storage turned on, and I wouldn't be turning iCloud off on my iPad). BTW, I use iTunes for music and photo albums; iCloud for contacts, notes, etc. Then turn iCloud back up back on on iphone to see if I had a problem file and the storage changes?
ICloud storage full. I deleted messages, moved the camera roll to my PC, deleted Safari bookmarks, turned off almost every app in Managing iCloud storage. I turned off the backup, restarted iCloud backup and did a manual backup yet my storage gets larger yet.
Makes no sense. I have a iPhone and iPad. It's the iPhone showing this large iCloud storage 3.6 GB (when the iPad has more apps and only 716MB).

ANSWER to my Question above: YES.
I took a chance, as I could find NO information regarding my question, and DELETED MY ICLOUD BACKUP (not my ICLOUD account). I then turned ON my ICLOUD BACKUP and whew! It plummeted from 4.8 GB full out of 5 GB TO: 1.2 GB full out of 5 GB.
I even turned on more settings to back up and it still shows 1.2 GB full in ICLOUD, 3.8 available. No more emails to say I am running out of ICLOUD space.
[For what its worth if others are getting messages their ICLOUD is almost full, and you don't have all that much on ICLOUD. Then when you even delete apps, messages, camera roll, turn off almost ALL icloud back ups and features the ICLOUD backup grows even larger. My ICLOUD kept increasing in size while I was decreasing my ICLOUD storage in Managing storage.]
(All my ICLOUD contacts, notes, Safari bookmarks, were returned in place.)

Data storage on iCloud - not documents

I want to store files that are not traditional docs (not numbers, pages, etc.) on iCloud. In my case it is genealogical files that I'd like to access from different devices.
All the info I've seen refers only to those files that are documents produced by Apple software.
I used to do this on MobilMe. Is it still an option?

iCloud is not a data storage service, there is no iDisk feature like there was on MobileMe.
Even if you could store such files, the problem would be on the device end. You can only use an app that specifically uses a certain type of file in order to open it. For example, if you have a mydata.foo file that you want to open on a device, you'd have to have an app that is compatible with .foo files. Do you have apps that are made to open and view the type of files you want to store on icloud? If so, then those apps would have to be designed so that they manage the files via icloud in some way. For example, I have a program that has a mac and an iOS version. On the mac, using this app, it will save to icloud, and on the device, the iOS version of the app will read the data file from icloud. That's how "non traditional" files are stored and managed on icloud. And that's why Apple software can do this - it has the code built in that uses icloud.

My iphone 4 has no data storage. I have deleted all apps, music and texts and it still says I only have 1.9 GB available. There is nothing in my storage.

My iphone 4 has no data storage. I have deleted all apps, music and texts and it still says I only have 1.9 GB available. There is nothing in my storage.

The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well. Tap Show All Apps to get the complete list of apps and MB used for backup storage.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847`

How do I manage my iCloud Data across my apple devices

How do I manage my iCloud data across various devices....like my iPhone 5 and Macbook

If you are using the same iCloud account on all your devices (as recommended), then you could manage your iCloud storage in "Settings > iCloud > Storage & Backup > Manage Storage" which would have effects accross devices.

Can two different itunes accounts share one purchased icloud backup storage?

My husband and I each have an iTunes account, I purchased 25GB of memory for my iPad and iPhone iCloud backup for the year and am only using about 5 of that. He is out of free iCloud memory for his iPad and iPhone and I would like him to be able to take advantage of what I've purchased. Is that possible, if so how?

The only way for him to share your iCloud account storage is for him to share you iCloud account. However, if he does, any data he syncs with the account will be merged with yours and will appear on all your devices. Also, you would share the same photo stream and iCloud email account.

How can I use iCloud for storage without duplication problems?

I recently set up iCloud to use on my Mac and PC. With the exception of a single data file that I have stored in the cloud (as a working data file) that I use both on my Mac and PC....I want to use the rest of my 20 gigs of space on iCloud for storage/backup purposes only. However, I have very little experience with iCloud; and it doesn't seem entirely intuitive to use iCloud.
For example, if I store all of my music and pictures on iCloud, how do I stop Itunes and iphoto from duplicating the results of each music and picture file in those programs? I ask this question because I have seen iTunes act up way too many times (in other circumstances) when it creates duplicate music files.
Just to be clear, I want everything to remain on my local hard drive. I only want to use iCloud for storage/backup only. So, again, how do I stop iTunes and iPhoto from reading music and photo files once I successfully get them on iCloud? (I am thinking I have to hide the archived files once I get them in iCloud, but unsure about how I go about doing that). And here's my second question. To upload my personal music and picture files to iCloud, can I simply drag and drop them into the iCloud drive on my computer and assume they will be successfully uploaded?
My second question seems kind of basic too. But, once again, iCloud does not seem entirely intuitive to use for a beginner. For example, I recently purchased some music from the Itunes store. And while I have it downloaded on my harddrive (like I wanted it)......I don't see it on the iCloud drive (on my computer)....nor do I see it when I log into icloud.com on the web site. Thanks for any replies.

If you have a Mac signed into your account running iPhoto, you might want to check iPhoto>Preferences>iCloud to make sure Automatic Upload isn't checked. If it is checked, all new photos added to iPhoto are automatically added to your photo stream.

Data storage and read

Hello all,
I got a problem in data storage and read. I used the combination of "Open data storage", "Write data" and "Close data storage" to store some data as an array as shown below.
And used the inverted combination to read data as shown below:
As shown the data file is in tdm form. This works fine in my computer, both the VI and the stand alone application. However when I run the stand alone application in a target pc, the storage file can't be generated!
I don't know if it's the problem of my code or the problem of the target pc, since the target pc has tiny memory card with few drivers installed. I'm wondering if anybody could help me fix this problem. If there's other way I can store and read the file? or if I can make the target pc generate the tdm file.
Thanks!
Chao
Solved!
Go to Solution.

What error is being presented when the file isn't being generated? Is it an error with permissions? Or an error with a folder not existing? Can you manually make a file in the location where you expect the file to be generated?
Unofficial Forum Rules and Guidelines - Hooovahh - LabVIEW Overlord
If 10 out of 10 experts in any field say something is bad, you should probably take their opinion seriously.

I need a memory management/ data storage recomendation for my IMac 2 GH Intel Core 2 Duo

Since giving my mid 2007 IMac a 2GB memory boost to accommodate Lion all has been well however my memory is full. I have a sizable ITunes library and 6000 photos in IPhoto, Me thinks I should store this all more effectively for the safety of the music and photos and for the well-being of the computer....but there seems to be choices. Is this where ICloud comes into play or time capsule or should I just get an external mini hard drive. Can anyone help me with some pearls of wisdom with data storage.

Greetings John,
There are two types of memory which you mention here.
The 2 GB memory you refer to is RAM. It is not used for storing information. Rather for giving the computer a place to do much of its work.
File storage is handled by the hard drive of the computer.
If your available hard drive space is getting low you can move larger files to a Mac Formatted external drive:
Faster connection (FW 800) drives:
http://store.apple.com/us/product/H2068VC/A
http://store.apple.com/us/product/TW315VC/A
http://store.apple.com/us/product/H0815VC/A
Normal speed (USB) drives:
http://store.apple.com/us/product/H6581ZM/A
Larger files can include entire databases like iTunes, iMovie, or iPhoto.
Keep in mind that if you move these items to an external drive you will have to have the drive plugged in and powered on to access the data on them. In addition, if you move important information off your internal drive to an external, you should be sure that your backup solution is backing up that external drive to keep your information safe.
iCloud is not a file storage solution and TimeCapsule is not suited for storing databases like those mentioned above (its meant primarily as a backup solution). I would stick with an external drive (1 to hold your big files and another one big enough to backup both your computer and the first drive).
Here are some other general computer clean up suggestions: http://thexlab.com/faqs/freeingspace.html.
Hope that helps.

ICloud Data Storage Guidelines

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