ICloud - objectively a very poor implementation: discuss

Please, no 'apple can do no wrong' comments.
We've had plenty of hype in the last several months and, seemingly, promises of things moving on significantly but really this is quite a 'half-baked' offering.
The mobileme to icloud process tells you to use your MM a/c and then you end up with iCloud on your old MM a/c (that many of us never use) and iTunes on the a/c you had a choice about and I would guess mostly based on the email a/c we really see as 'ours'. And a transition between the two? doesnt seem so!
And the the services of MM and what you get with iC. will iC allow document storage in anything but iWorks file formats? or even just a finder/explorer type fileshare?
Contacts syncing yet again creates duplicates!! how many times will I have to go through and clear out duplicate records?
Photostream - 30 days? so can we not hold our favourite photo folders in iC?
and there's more - but overall ..... its rather disappointing.

I hope this post reaches Apple engineers. This is critical for us to resolve this. I am a member of the developer network, so if using incident support is necessary, it can be used.
We're a user-to-user forum, ilyag. So it'd be better for you to use the Apple Bug Reporter if you want to ensure someone from Apple sees your post:
http://developer.apple.com/bugreporter/

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  • Wireless reception very poor on HomeHub 3

    My wireless reception with my previous HH 2.0B had become very poor. The signal was starting to drop to 1 bar when the laptop was only 10 mtrs away from the hub. There are no thick walls or major obstacles in the way.
    I discussed at length the problem with BT technical help and after eventually speaking with a supervisor / manager it was agreed that if I started a new 12 month contract they would send me a HH 3. They would also slightly reduce my monthly charge.
    The HH 3 duly arrived but there is absolutely no difference in the wireless reception. There is certainly no improvement on the HH 2.
    Has anyone else had this wireless problem and any possible solutions? It is very frustrating and bearing in mind all the adverts that the HH 3 is supposed to be the best it's very dissapointing.

    I see any wireless router not much more than a gimmick, very easily the reverse would happen in my home. 
    There is so much that interferes with wireless in the home and the neighbour’s home and occasionally the  people across the road.  I can pretty much see the testing scenario for wireless routers and very likely far removed from what would be considered average home! 
    Take my set up when the home plugs are not burning out, the main computer sits around 3 metres away from the Hub type A, connected wireless has about ¾ reception and stutters with streaming.  My daughters computer sits in what many would consider a dead spot has full reception streams IPlayer alike no problems.  Move the hub in any direction a matter of Cms then it goes wobbly in the dead spot, this happens with 3 different manufactures  of routers with varying extremes. |The type B Hub simply can’t be convinced to put its wireless in the dead
    spot.  Not very scientific but a average user home, I believe and I'm convinced wireless is as much use as a clairvoyant.
    Mortgage Advisor 2000-2008
    Green Energy Advisor 2008-2010
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    I'm alright Jack....

  • CD Got Stuck and Got Very Poor Support for this issue

    I Have a mac mini Intel Duo core. This is the second time My cd is getting Stuck.
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    This Time I Inserted an audio cd during Screen saver mode (Forrest Screen Saver) and when resumed to work I found out the CD was not recognised. I have Installed the eject shortcut on the top right menu bar. When i clicked eject after a long wait Nothing happend. The Drive was listed in Utilities> Disk Utility But I was not able to Eject. When I restarted by clicking the mouse button also nothing worked. Once I have restarted I have No drives Listed.
    By Callon Customer Support I tried all trouble shooting steps again. Now I will Have to take my mac mini back to service it mak take a day to fix it.
    I think cd gets stuck then we insert the cd in screen saver mode or insert it and restart before cd is recognised. Can Some one try out these scenaios and tell me whether my diag is right?
    reg Apple support It is very poor (Compared to this dell has very good support. The are having their tech ppl coming home with all possible replasement components that might have gorn wrong trouble shoot fix the issue do replacements and leave the place compared to this apple care is just very poor ). One has to carry his mini to authorised service every time this occurs and wait untill the support ppl ejects it for me (This gives me no Option other than handing over my pc and wait without one for a day). The slot drive does not have a manual eject hole accessable to end user (Thats a cool design flaw).
    In short Apple Service is very poor all arround the world
    Mac Mini (Intel)   Mac OS X (10.4.6)  

    Siva,
    Welcome to Apple Discussions!
    You just happened to have gotten some bad support by fluke. On the whole Apple's support is rated better than Dell worldwide:
    http://forums.maccentral.com/wwwthreads/showflat.php?Cat=&Board=general&Number=6 18987
    There are a couple articles which I recommend reading:
    http://docs.info.apple.com/article.html?artnum=106752
    http://docs.info.apple.com/article.html?artnum=58641
    The latter article may not explain directly why your last couple of disks failed to eject, but if you used a non-standard disk, or one that had an adhesive label on it which suddenly got into the drive, it might have affected the ability of the drive to eject properly.
    Yes occasionally you do get bad support, and occasionally a repair is flawed, but that's why when you call AppleCare and you have a problem with a repair, I recommend you speak to customer relations. They'll set you right.

  • HT204409 Have brand new iphone 4s. Wifi signal is very weak even when very close to router. I have also an iPod Touch and when both are side by side, the iPod wifi signal is excellent and the iPhone wifi signal is very poor??!!! Hardware issue? or softwar

    Have brand new iphone 4s. Wifi signal is very weak even when very close to router. I have also an iPod Touch and when both are side by side, the iPod wifi signal is excellent and the iPhone wifi signal is very poor??!!! Hardware issue? or software issue? I was hoping it is just a software issue, but...
    Saw may web sites discussing this same issue; many discussions point to hardware problems but there is no official word from Apple about it, which is disapointing !??  Few discussions point to software problem with solutions based on try and error, and they don't seem to work.

    did not help at all; the problem continues the same

  • Very poor customer service email received back on my cell phone!

    I want to complain about whoever responds to questions you post on the forum. I won't tell you the "fake"name. She sent me one email and said I sent my questions to the wrong place. I replied and told her I didn't know. Said I should have used the forum. I replied again to her email on my cell phone and said I was sorry didn't know where forum was and that she had not answered any of my questions. She immediately replied, I'm NOT INTERESTED IN THESE EMAILS ANYMORE, OR WANT TO CHANGE HOW OFTEN THEY COME? UPDATE YOUR EMAIL PREFERENCES.....OTHERWORDS "YOURSELF".
    You all are there to HELP, at least I thought so. I am very frustrated and disappointed in this reply. I am going to report this to a manager if I have to!
    I replied to her, thank you for not HELPING me (just to kind of be nice about it).
    This is totally uncalled for....Verizon needs to shape up or you are going to lose a lot of customers!!!!!
    Dianne

    Brian68, Thank you for your reply. But that is because most have a 2 year contract and can't afford to go elsewhere. I'm sorry for being so firm, but I think Customer Support is a thing of the past. Thank you anyway. Hope you have a wonderful day! Dianne
    Date: Sun, 19 Aug 2012 07:57:47 -0600
    Subject: Re: Very poor customer service email received back on my cell phone! - Re: Very poor customer service email received back on my cell phone!
                                                                                    Re: Very poor customer service email received back on my cell phone!
        created by Brian68 in My Verizon - View the full discussion
    diorrell wrote: This is totally uncalled for....Verizon needs to shape up or you are going to lose a lot of customers!!!!! DianneVerizon is not going to lose a ton of customers. Their churn rate for the 2nd quarter of 2012 which ended on Jun 30th was 0.84%. Which means 99.16% of the customers they had on March 31st 2012 were still with them on June 30th 2012.
                                 Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
    >Post edited to remove personal email address<
    Message was edited by: Verizon Moderator

  • Very poor performance Windows RT with Citrix

    Hi All,
    I'm currently in a project with a customer implementing XenApp 7.6. The customer uses Dell XPS 10 tablets with Windows RT installed. We have installed the latest Receiver from the Microsoft Store and added a connection through a Citrix NetScaler Gateway
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    This experience is also on a windows 8.1/10 machine with the Citrix Receiver from the store.
    Any thoughts about the issue's above? What can we do to optimize the environment for working with the Citrix Receiver from the store?
    Kind Regards,
    René
    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.
    Click on "vote as Helpful" if you feel this post helpful to you. This can be beneficial to other community members reading the thread.

    I would recommend turning to Citrix to get support on this. After all it's their product!
    MCP/MCSA/MCTS/MCITP

  • NB205 - very poor product and service, do not buy Toshiba!! Completely dead in 6 months

    I am posting this to warn as many people as possible to avoid buying Toshiba in the future.  Not only was the product faulty, which I can understand sometimes happens w mass production.  But the service was completely unacceptable, which was the deciding factor for me.
    1.  My new Netbook NB-205/BL started intermittently shutting down for no reason (complete black screen, not even to blue screen).  By the time I returned home from my trip it had stopped working altogether.  The power light will come on, and the fan/hard disk will try to spin for a split second and then go silent and stop completely.
    2.  Upon calling tech support who walked me through a bunch of diagnostic attempts (removing and re-inserting battery, etc.), they concluded it was dead and I needed to send it in.
    3.  The only thing I really care about is my data as I had stored a bunch of invaluable photos and downloaded about $200 worth of Amazon MP3s since receiving the Toshiba NB205.
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    5.  So today I called Tech Support again and the guy goes "Oh yes, you have shipped your computer in for a hard drive failure?".  At which point I had to explain how A) it's not a hard drive failure B) I haven't shipped anything anywhere because I never got the box I was promised.
    6.  Then I proceed to ask him again if my data would be safe, to which he informs me it's Toshiba policy/practice not to back up data for customers.  I found this to be unacceptable and then I didn't know who to trust so I asked for a supervisor.
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    10.  I finally asked him how he would feel if he was the customer, and if he felt this was any way to treat Toshiba customers.  He replied by saying they have a process, and this is the process!
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    Ming Wu

    It isn't that difficult to back up the data from the hard drive.  You can easily do it yourself for about $20.  http://www.datarecoverytutorial.com/recover-data-from-failed-laptop-notebook/
    As for Toshiba backing up your data, ALL of the manufacturer's have that same policy.  NONE of them will backup the data for you nor will they guarantee that your system will be returned with the existing data intact.  This is spelled out in the Warranty documents and is fairly common knowledge amongst most computer users. 
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    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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