Icloud on family account - lost one account - no reset?

We have always had mobileme and the all the kids are on my family plan so I can track them with find my iphone. Three of us all rolled to icloud a few months ago but my two daughters did not. I rolled daugher A today and it worked fine. When we try to roll B it keeps saying her password is wrong. We've tried all the ways to reset with no luck. She's still on my family account so why can't we log in anymore? Any idea? Her itunes account did the same thing -- just deleted her and we lost everything and had to start over with a new account a couple years ago.
She still shows on my mobileme though so why can't we just reset the password and roll her to the cloud like everyone else? I can't even track her anymore it says her password is wrong. Since I'm the primary on a paid account it seems like there should be a way I can reset it.
Thanks for any help.........Apple doesn't like to reply.

Once a sub-account has changed their password the master account cannot access it - the master account can only delete it, but not get at the account itself.
Are you absolutely sure the password is correct? - some people have a separate ID for iTunes and find themselves trying to log in with that. If you click the 'forgot password' link on the login page you should be able to answer a securiy question you set and reset the password.
If you can't get that to work you will need to contact Support. Go to http://www.apple.com/support/mobileme/ww/ and select your country. In the next window click on a category to expand it, then on a subject to get a link to 'live chat'.

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HT204053 The entire family has used one itunes account for years. How do we all set up separate iCloud accounts now?

The entire family has used one itunes account for years. How do we all set up separate iCloud accounts now? Or should we? 5 macbooks, 2 ipads, 4 iphones, 2 itouch, 2 imacs. How does one decide what to sync, share and what not to? Green Jeans.

You need to start by understanding the distinction between iTunes and iCloud - Apple confuse the issue by referring to 'iTunes Match' as part of iCloud. It isn't.
You don't have to have the same login (Apple ID) for iTunes and iCloud; many people don't and there's no problem about it.
Your iCloud ID gets you email, calendars, contacts, iWork documents and PhotoStream syncing between devices.
Your iTunes ID gets you the iTunes Store, the App Store for iOS, the Mac App Store for OSX,, 'iTunes in the Cloud' (downloading of purchased items to any logged-in device) and 'iTunes Match' (uploading of songs not purchased in the iTunes Store).
Your family members can easily each get their own iCloud account to keep email etc. separate - in each case they will need a different non-Apple email address (a free one from Yahoo etc. would do) to set up the ID. If they are sharing a Mac they need to be using a separate user account.
They can have their own iCloud accounts and still all sign into the same iTunes account: or they can open their own iTunes accounts using their new iCloud Apple IDs.
BUT they cannot transfer items purchased under the present iTunes ID to different iTunes IDs.

How to set up icloud for family and one itunes account

I just got a new disk drive in my MACbook (now upgraded to Mountain Lion) so starting from scratch with itunes. With 4 IOS devices in the family and only one itunes account, I would like to figure out how to backup every device to itunes. I was able to save old itunes data on a jump drive, but did not have a Time Machine backup so I am literally starting from scratch and want to do it right.
I need to get data from IOS devices to itunes(via ICLOUD?) before I hook up device to "new" disk drive on MAC.
I am scared I will loose the data on the devices when I hook them up to the new Mac. Any help would be appreciated...
Can we each have separate Icloud IDs and still have one Apple ID we use for Itunes account?

"Can we each have separate Icloud IDs and still have one Apple ID we use for Itunes account?"
Yes, that's the suggested way of doing it.
As for starting from scratch - you need to decide which Apple ID to use for the mac. If each member of the family uses the mac, then set up a seperate account for each and use the Apple ID (the one used for iCloud) to sign into icloud. Use the common ID for itunes purchases. I'd suggest first syncing devices to icloud to get whatever data is important (contacts, events, ...) saved. When on the mac you connect to an iCloud account, the data (just synced from a device) will come down to the mac (for that account).
Tell us what "data" you want to get to the new Mac?

Family account will not transition to iCloud. Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have moved 2 other family accounts weeks ago but this one will not?

Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have successfully moved 2 other family accounts weeks possibly months ago but this one will not? Am running Snow Leopard 10.6.8 OSX. All ideas welcome as these are original mac accounts and keen not to lose them - call me sentimental:-)

Welcome to the Apple Community.
Unfortunately, OSX 10.6.8 will not support iCloud. You can use the mail address from the iCloud account with Snow Leopard bot not the rest of the iCloud features. You can access then via the web browser though at iCloud.com.
To set up iCloud mail.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard

My wife and I have a family account at Verizon and are thinking of getting the IPhone 4S. My question is can we both use the functions of Icloud on the same account at Verizon or do we have to have separate accounts to be able to use all the features

My wife and I have a family account at Verizon and are thinking of both getting the IPhone 4S. My question is can we both use all of the features of Icloud with one account at Verizon or do we need to have separate accounts?

If Mail in Mavericks is the same as earlier versions you can select accounts in the sidebar, so that you can either display the inboxes for individual accounts, or the contents of all the account inboxes. (If the accounts don't show click the disclosure triangle next to 'INBOX'). The layout may have changed since the version I have - Snow Leopard - but you should be able to do the same thing.

ICloud for a family account does not work

We could not use iCloud for our family for multiple computers and devices with one [email protected] The details..
These are our devices -
Two iPhone 4's (me and my wife)
One iPhone 3G (my daughter)
MacBook Pro
MacPro
Mac Mini
iPad2
We want to use one [email protected] account for iTunes
To use iCloud on all my iPhones with one [email protected] account, all our contacts, calendars, photos will be downloaded to all devices. The problems are - Why would my calendar, contacts and emails show up on my wife's and daughters iPhones
The reason to use one [email protected] account for all computers, iPhones and iPads are - any iTunes purchases need to be available for the entire family to enjoy. If we used different @mac.com accounts, we will have to purchase the same song or iBook multiple times. This defeats the main reason for iCloud.
I am shocked that Apple did not envision this problem with one family account. If they do have a solution, I could not find it. I called technical support as well as go to the local genius bar. They all suggested getting different @mac.com accounts for each iPhone device. This is counterproductive and defeats the purpose of one ecosystem that Steve Jobs always preached.
Any suggestions..

You can use one Apple ID in itunes for all your purchases.
You can also use different IDs in iCloud so that each ID keeps whatever devices are registered to that ID are kept in sync. If you don't want you wife's and your calendars to be identical, then you need different IDs. Again, you can all keep the same Apple ID for your iTunes purchases.

Hi. I tried to change my old icloud account on a new one. After reset the settings I need to enter my old Apple ID account and password, that I don't remember.

Hi. I tried to change my old icloud account on a new one. After reset the settings I need to enter my old Apple ID account and password, that I don't remember.
I do not remember it because when I bought the my iPhone 4s in 2011 I didn't understand how it works and asked a representative to set it up for me. The representative helped me and gave a piece of paper with login and password but I lost it a long time ago.
Before resetting the settings I turned off "Find my iPhone" function, but it anyway asks me to enter my old Apple ID and password. I have the original box, documents, receipt. So how can I solve this problem?

You do not have to call US, but you need to call. Or else.
Contact Apple for support and service - Apple Support

Two MacBooks, Two Users, One MobileMe Family account

My wife and I both have MacBooks (different ones). We have a MobileMe Family account. Each laptop uses are unique MobileMe names, address books, calendars, etc... (i.e. I have an account, she has a MobileMe account). We both also have our own iPhone linked to these accounts respectively.
We also have a 'joint' MobileMe account (email and calendar only). This same joint account is the iTunes account for both of us.
We are still on MobileMe. I see lots of people having problems.
One problem I anticipate we will have is: How will iCloud know how to sync our accounts between hers, mine, and ours? There apparently is only one setting: ON and OFF.
We want our individual MobileMe accounts syncing email and calendars from our MacBooks and iPhones -- but our Joint account (iTunes, email, calendar) syncing to us both.
Is this going to be a mess on iCloud?
Thanks for any tips on how to better prepare for the conversion.

Roger,
Thanks for the reply.
I think I understand what you are saying.
I am wondering why the iCloud would be device-dependent. For instance, we have in our home two MacBooks, two iPhones, one iPad, one AppleTV. So, somewhat preciently knowing we'd eventually have more Apple devices, our main account (esp for iTunes) is our joint account. Joint email, calendar, and iTunes/iBooks content. Works great.
So, if we had a family with children with their own accounts, would it then not be possible for each person to have their own accounts and iCloud syncing off of, say, one home computer?
I recall in Steve Jobs's presentation that they 'demoted' the computer to just a device served by iCloud (much like the iPhone, iPad, etc... So, if an iPad can have multiple MobileMe accounts, as a MacBook may, why couldn't iCloud sync them all?
Thanks for the instruction -- just trying to figure out how to get things set up when we go to iCloud (we haven't turned it on yet for this reason).
I see in the discussions forums loads of issues from people switching over.
Maybe the right way to do it is each MacBook retains their accounts. Same with the iPhones. But turn off the other, shared accounts. Turn on iCloud...let it see everything, get synced: Computer A with iPhone A with iCloud Account A (email and contacts only). And Computer B with iPhone B with iCloud Account B (email and contacts only). Then add in the shared iCloud Account (email/calendar/iTunes only).
Thoughts?
Chris

ICloud family account

There were family accounts in MobileMe. In fact it was working as one storrage limit for, if I remember well, 4 accounts in common. There is no such solution for iCloud which makes iCloud using a kind of mess. I must take care how much space is needed for every single account instead of buing one big plan and allow system to spread space between accounts automatically.
Apple should go back to family accounts.

That's not how MobileMe Family Accounts worked - each sub-account had a limited amount of storage but it couldn't be moved between accounts. The point was to allow family members to have their own separate accounts with email and limited storage at a lower price that buying a complete account: as iCloud is free at basic level there is no need for that. If you have family members who need separate iCloud accounts each will get 5GB free and will have to purchase more if required on an individual basis.

HT204053 I have multiple family members using one apple id account and all of each others information is going onto each others phones/how do i stop this?

I have multiple family members using one apple id and all of our data is going onto each others phones/how do i stop this?

Each person needs to have their own separate Apple ID along with their own separate computer user account and iTunes Library.

How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program?

How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program? To explain further... I have a young son who is on my iCloud family sharing program... I am excited to be able to share SOME of my music in my iTunes library, but there are some songs and music videos that are not age appropriate for him and currently there is no way to restrict him from viewing and downloading anything off of my iTunes library. Yes, I suppose I can delete the songs he shouldn't have access to, but I don't think I should have to do that... I paid for them and still like them and listen to them while I work out or am without my kids. Is there a way for me to personally select which songs/videos I would like to "hide" from my children in an effort to shield them from inappropriate content?

Hello ggg39,
Welcome to the Apple Support Communities!
I understand that you have some content in your iTunes library that you would like to restrict access for the child set up on Family Sharing with you. To do this, you can set restrictions on the child’s device as described in the attached article.
Family Sharing - Apple Support
Now kids under 13 can have their own Apple IDs. As a parent or legal guardian, the family organizer can create an Apple ID for a child and add the child to the family group automatically. Ask to Buy is turned on by default, and the organizer can also limit the content kids have access to on their devices through Restrictions on an iOS device or parental controls in OS X and iTunes.
For more information on restrictions and how to set them up, please reference the next attached article.
About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
Have a great day,
Joe

How do I create one Family account with multiple sub web sites?

It seems like this would already have been discussed. I have searched and have not found what I am looking for.
What I would like is:
web.mac.com/myfamilyaccountname/family
then I might have one for whatever reason:
web.mac.com/myfamilyaccountname/hans
and my wife would want hers:
web.mac.com/myfamilyaccountname/michelle
She has her own laptop and would like to post to her subsite but under the family account.
Thanks

Hans,
You could purchase a .Mac Family Account.
But, based on the way you have demonstrated the urls you want, all of you could use a single .Mac account and just publish to it with whatever machine you choose. Just configure each machine to the account using System Preferences, and publish to it. As long as each site is named differently, they will not overwrite one another.
Mark

I have just moved from MobileMe, where I had a 'Family account' (with unique email addresses for my wife and myself) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have iPads and iPhones? Mine sync OK...

We have just moved from MobileMe, where we had a 'Family account' (and we each have our own @me.com email addresses) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have an iPad and an iPhone, but with different accounts set up for mail. Mine syncs OK to Cal and Contacts, but hers doesn't. There must be a way! Please help.

According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.

I have a .mac family account, a personal .mac account and separate iTunes id I use for my work iPhone and the associated apps. How do I keep them separate in the iCloud change?

I have a .mac family account, a personal .mac account and separate iTunes id I use for my work iPhone and the associated apps. How do I keep them separate in the iCloud change?

Welcome to the Apple community.
Could you tell us a little more about what you want to do. Bear in mind that iTunes has nothing to do with your iCloud account.

I want to switch my main iCloud Apple ID account with another one, but to do that do I have to delete the account? and if I do delete the main account that the iCloud is on now, will it delete the whole account or will it just remove it from iCloud?

Im just curious as to whether i can delete the main iCloud Apple ID account with another one but if i delete it, will it delete that whole account or just remove it from iCloud?

Did you ever find an answer cuz I am curious too!

Icloud on family account - lost one account - no reset?

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