ICM Issue

I n our CRM System ABAP and Java stack is up and running but my load balancing link is not working.
Please find my dev_icm logs as below.
[Thr 5141] *** ERROR => IcmConnInitServerSSL: SapSSLSetNiHdl returned (-24): SSSLERR_BAD_NI_HDL [icxxconn_mt. 1756]
[Thr 1] Wed Jun 22 14:41:00 2011
[Thr 1] *** WARNING => IcmMsgProcess: connection to WP 0 broken (rc=-8,nirc=-6)
[Thr 10281] Wed Jun 22 17:53:24 2011
[Thr 10281] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 6426] Wed Jun 22 18:06:46 2011
[Thr 6426] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 1800] Wed Jun 22 19:36:32 2011
[Thr 1800] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 12337] Wed Jun 22 19:55:38 2011
[Thr 12337] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 1] Thu Jun 23 11:21:43 2011
[Thr 1] *** WARNING => IcmMsgProcess: connection to WP 3 broken (rc=-8,nirc=-6)
[Thr 1] *** WARNING => IcmMsgProcess: connection to WP 4 broken (rc=-8,nirc=-6)
[Thr 3085] Thu Jun 23 11:56:34 2011
[Thr 3085] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 3856] Thu Jun 23 11:57:02 2011
[Thr 3856] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 3856] Thu Jun 23 13:06:50 2011
[Thr 3856]   SSL_get_state() returned 0x00001210 "SSLv2/v3 read client hello A"
[Thr 3856] *** ERROR during SecudeSSL_SessionStart() from SSL_accept()==SSL_ERROR_SSL
[Thr 3856] SecudeSSL_SessionStart: SSL_accept() failed
secude_error 536871687 (0x20000307) = "the client hello handshake message requests SSLv2, which is not supported by the SECUDE SSL API"
[Thr 3856] >>            Begin of Secude-SSL Errorstack            >>
[Thr 3856] ERROR in ssl23_get_client_hello: (536871687/0x20000307) the client hello handshake message requests SSLv2, which is not supported by the SECUDE SSL
[Thr 3856] <<            End of Secude-SSL Errorstack
[Thr 3856]   SSL NI-sock: local=10.11.38.58:44300 peer=10.11.30.71:4039
[Thr 3856] <<- ERROR: SapSSLSessionStart(sssl_hdl=0x117ebfa30)==SSSLERR_SSL_ACCEPT
[Thr 3856] *** ERROR => IcmConnInitServerSSL: SapSSLSessionStart returned (-56): SSSLERR_SSL_ACCEPT [icxxconn_mt. 1777]
[Thr 2828] Thu Jun 23 13:59:38 2011
[Thr 2828] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 1] Thu Jun 23 15:10:18 2011
[Thr 1] *** WARNING => IcmMsgProcess: connection to WP 1 broken (rc=-8,nirc=-6)
[Thr 12337] Thu Jun 23 16:37:04 2011
[Thr 12337] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
[Thr 5912] Thu Jun 23 17:59:35 2011
[Thr 5912] *** ERROR => IcmBufFree: MpiFreeBuf failed [icxxplugin_m 1516]
Regards,
Kumar

I think SSL setting are inconsistent ..
Please check this link
http://help.sap.com/saphelp_nw04/helpdata/en/80/d753d7a8a96a4297335e2211a87ac0/frameset.htm

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https://websmp102.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=856599&_NLANG=E
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Edited by: user8035855 on 16/11/2009 11:43 AM

Hi Manohar
You have posted the same question with two different subject text
anyway follow these SAP notes your problem will be short out
Note 856597 - FAQ: XI 3.0 / PI 7.0 / PI 7.1 SOAP Adapter
https://websmp102.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=856597&_NLANG=E
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https://websmp102.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=856599&_NLANG=E
Note 870845 - XI 3.0 SOAP adapter SSL client certificate problem
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=916664&nlang=EN&smpsrv=https%3a%2f%2fwebsmp102%2esap-ag%2ede
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=870845&nlang=EN&smpsrv=https%3a%2f%2fwebsmp102%2esap-ag%2ede
check the OSS Note 554174 & see if it helps
Note 645357 - SAPHTTP: SSL error
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=645357&nlang=EN&smpsrv=https%3a%2f%2fwebsmp102%2esap-ag%2ede
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1150980&nlang=EN&smpsrv=https%3a%2f%2fwebsmp102%2esap-ag%2ede
one alternative may be Restart ICM (Internet Communication Manager) .This will solve your HTTP issue
Cheers!!!!
Regards
sandeep
if helpful kindly reward points

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Saeed,
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=============================================================================
sysno      00
sid        GD1
systemid   562 (PC with Windows NT)
relno      7200
patchlevel 0
patchno    45
intno      20020600
make       multithreaded, Unicode, 64 bit, optimized
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blrkec220748d\sapmnt\GD1\SYS\profile\GD1_DVEBMGS00_blrkec220748d
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Thr 4848] DpShMCreate: allocated vmc_adm_list at 00000000029DDA70
Thr 4848] DpShMCreate: allocated vmc_adm at 00000000029DDB20
Thr 4848] DpShMCreate: allocated gw_adm at 00000000029E7AF0
Thr 4848] DpShMCreate: allocated j2ee_adm at 00000000029E7B30
Thr 4848] DpShMCreate: allocated ca_info at 00000000029E8AA0
Thr 4848] DpSesCreateTable: attached session table at 0000000001BD0050 (len=161328)
Thr 4848] DpRqQInit: use protect_queue / slots_per_queue 0 / 2001 from sys_adm
Thr 4848] MPI: dynamic quotas disabled.
Thr 4848] MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%
Thr 4848] Mon Oct 10 19:09:06 2011
Thr 4848] CCMS: initialize CCMS Monitoring for ABAP instance with J2EE addin.
Thr 4848] CCMS uses Shared Memory Key 73 for monitoring.
Thr 4848] CCMS: SemInMgt: Semaphore Management initialized by AlAttachShm_Doublestack.
Thr 4848] CCMS: SemInit: Semaphore 38 initialized by AlAttachShm_Doublestack.
Thr 4848] CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
Thr 3856] IcmProxyWatchDog: proxy watchdog started
Thr 4848] IcmCreateWorkerThreads: created worker thread 0
Thr 4848] IcmCreateWorkerThreads: created worker thread 1
Thr 4848] IcmCreateWorkerThreads: created worker thread 2
Thr 4848] IcmCreateWorkerThreads: created worker thread 3
Thr 4848] IcmCreateWorkerThreads: created worker thread 4
[Thr 4848] IcmCreateWorkerThreads: created worker thread 5
[Thr 4848] IcmCreateWorkerThreads: created worker thread 6
[Thr 4848] IcmCreateWorkerThreads: created worker thread 7
[Thr 4848] IcmCreateWorkerThreads: created worker thread 8
[Thr 4848] IcmCreateWorkerThreads: created worker thread 9
[Thr 4928] IcmWatchDogThread: watchdog started
[Thr 5288] IcmMpiWatchDogThread: MPI watchdog started
[Thr 1320] HttpISubHandlerAdd: Added handler HttpFileAccessHandler(000000000057A3A0), slot=0, flags=4098) for /sap/public/icmandir/,
[Thr 1320] Mon Oct 10 19:11:33 2011
[Thr 1320] ISC: created 400 MB disk cache.
[Thr 1320] ISC: created 50 MB memory cache.
[Thr 1320] HttpISubHandlerAdd: Added handler HttpCacheHandler(000000000057A4A0), slot=1, flags=12293) for /, active: 1, table 000000
[Thr 1320] HttpExtractArchive: files from archive D:\usr\sap\GD1\DVEBMGS00\exe/icmadmin.SAR in directory D:/usr/sap/GD1/DVEBMGS00/da
[Thr 1320] HttpISubHandlerAdd: Added handler HttpAdminHandler(000000000057A520), slot=2, flags=36869) for /sap/admin, active: 1, tab
[Thr 1320] HttpISubHandlerAdd: Added handler HttpModHandler(000000000057A5A0), slot=3, flags=12293) for /, active: 1, table 00000000
[Thr 1320] CsiInit(): Initializing the Content Scan Interface
[Thr 1320]            PC with Windows NT (mt,unicode,SAP_CHAR/size_t/void* = 16/64/64)
[Thr 1320] CsiInit(): CSA_LIB = "D:\usr\sap\GD1\DVEBMGS00\exe\sapcsa.dll"
[Thr 1320] Mon Oct 10 19:11:35 2011
[Thr 1320] HttpISubHandlerAdd: Added handler HttpAuthHandler(000000000057A620), slot=4, flags=12293) for /, active: 1, table 0000000
[Thr 1320] HttpISubHandlerAdd: Added handler HttpSAPR3Handler(00000000010B1260), slot=5, flags=1052677) for /, active: 1, table 0000
[Thr 1320] Started service 8000 for protocol HTTP on host "blrkec220748d.ad.infosys.com"(on all adapters) (processing timeout=3600,
[Thr 4720] Mon Oct 10 19:11:36 2011
[Thr 4720] HttpExtractArchive: files from archive D:\usr\sap\GD1\DVEBMGS00\exe/ITS.SAR in directory D:/usr/sap/GD1/DVEBMGS00/data/ic
[Thr 1320] Mon Oct 10 19:11:39 2011
[Thr 1320] IcmNetCheck: network check passed without detecting problems
[Thr 3532] Mon Oct 10 19:12:21 2011
[Thr 3532] *** WARNING => DpDecodeContextKey: received cookie from restarted server >N6ffb78ax1XDKuFAF2M1VA_RVg5srovVNP7t9UWg< [dpxx
[Thr 3532] *** WARNING => DpDecodeContextKey: received cookie from restarted server >N6ffb78ax1XDKuFAF2M1VA_RVg5srovVNP7t9UWg< [dpxx
[Thr 5216] Mon Oct 10 19:25:32 2011
*[Thr 5216] *** ERROR => HttpPlugInHandleNetData: server: premature EOS (0/0) in request [http_plg.c   1971]*
*[Thr 3592] *** ERROR => HttpPlugInHandleNetData: server: premature EOS (0/0) in request [http_plg.c   1971]*
[Thr 5216] Tue Oct 11 13:37:45 2011
*[Thr 5216] *** ERROR => HttpPlugInHandleNetData: server: premature EOS (0/0) in request [http_plg.c   1971]*Thanks,
Thanks
Jagat
Edited by: JagatBir Singh on Oct 13, 2011 10:13 AM

Connection to J2EE via ICM times out

We have installed the J2EE 6.40 engine and we are having an issue with
connecting to the J2EE engine via ICM. I have created the cerificate on j2ee and configured the engine to use that certificate. We can connect directly to J2EE without any problems.   However, when installing the certifcate in the SSL server pse using transaction strust, the connection times out after 600 seconds as defined by the parmeter.
It appears the connection that ICM does not know how to handle the ssl request to J2EE. We have this implemented for 6.20 and it works.
Appreciate if anyone has seen this and has solutions.

Hello,
I have also found the following errors in the dev_webdisp file:
[Thr 1543] *** ERROR => Connection request from (-1/65535/0) to host: hostname.europe.shell.com, service: 8506 failed (NIECONN_REFUSED) [icxxconn_mt.c 2542]
[Thr 1543] *** ERROR => IcmConnClientRqCreate() failed (rc=-8) [icrxx_mt.c   4322]
[Thr 1543] *** ERROR => Connection request from (-1/65535/0) to host: hostname.europe.shell.com, service: 8506 failed (NIECONN_REFUSED) [icxxconn_mt.c 2542]
[Thr 1543] *** ERROR => IcmConnClientRqCreate() failed (rc=-8) [icrxx_mt.c   4322]
[Thr 1543] *** ERROR => Connection request from (-1/65535/0) to host: hostname.europe.shell.com, service: 8506 failed (NIECONN_REFUSED) [icxxconn_mt.c 2542]
FYI we are using functional hostnames on our servers.

Standard manager issue in 11.5.10.2

Hi,
the actual and target columns of my standard manager remain the same in oracle oracle applications as 25 in my database 11.5.10.2 when i navigate conc manager-->administer
i did a cm restart where my actual gone to 24 and the target remains 25 .
is there any issue with this?
i checked the icm logfile where it says
Found running request 34066505 attached to dead manager process.
Attempting to restart request.
how can i solve this issue.
Thanks
Aram

This is a production instance and hence i cannot shutdown the concurrent manager and restart,
can you provide any alternate solutions?
Thanks,
ilam
DBA Team

Agent Whisper issue

Hi Team,
My Agent whisper is not working on random calls. i have 9.0 ICM and CVP platform.
i have found error log on the call server.
1205522: 10.117.6.21: Nov 25 2013 06:39:02.472 +0000: %CVP_9_0_SIP-3-SIP_ERROR_SNMP: CALLGUID = 1AC098B454D311E383D35057A8D21E80 LEGID = 1AC098B454D311E383D35057A8D21E80-138536154206526348 - [OUTBOUND] Whisper Prompt Playback failed. Check the media name and address. VXML gateway logs can provide more detail with 'deb voip appl err' trace on. [id:5010]

Hey David,
i got solution to it, it is just codec issue.
Regards
Pardha

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