Stuck pixel on new MBP 13

I bought the new MBP 13" the day they went on sale (feb 24) and I just noticed a stuck pixel near the bottom of my screen. Does Apple usually cover something like this within the first 30 days?

Hmm, since you said that, they may be a minimum number of dead pixels acceptable until they will fix it. I believe I read that somewhere before. You won't get charged a restocking fee to return the computer, but you only had 14 days from your purchase date to return it (if you bought it directly from Apple). Looks like your past that date. You may be able to swing something by calling Apple, considering your machine is just 3 week sold.

Similar Messages

  • Dust under screen and Dead Pixels on new MBP...

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    I just bought the computer a few hours ago.
    Do you think I have a shot at them replacing it tomorrow? I hate to think of staring at this, (bright) dead pixel for three years, (not to mention the other dimmer dead pixel).
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    Yep, I too did a custom order wtih everything I could get on it. And sad to say, like many iphones I have gotten, it too had dust under the display. It also was about 10 different yellow flecks under the glass. Customer service gave me no fuss really and I have sent it off and am awaiting a new one now. However, it is frustrating that this makes it out of the factory in the first place. Quality control should have seen this, especially when I am looking at buying 2 more shortly. It is my first actual mac purchase aside from the numerous other accories I have bought for PC use. However, with vista being the garbage that it is, I am having mac withdrawls now. ***** when you use something that works and then revert back.
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  • Dead or Stuck pixels on brand new iTouch?

    I just bought my first Apple iPod Touch two days ago and i just now noticed a dead or stuck pixel on my screen. Its right smack dab in the center of the screen and can get pretty annoying when im watching a video or when im looking at photos. In addition to that you could say that im OCDish about my stuff in the way that one dead pixel is going to annoy the crap out of me. I wanted to know if i took the itouch back to the apple store would they give me a new one or fix it for me? This dead pixel is going to kill me. I mean stuck pixel. Im pretty sure its not a scratch cuz when i ran a stuck pixel finding online app the pixel would change colors when on a certain color. Anyways any help would be great thanks anyway.

    Thanks. I will probably just head over there when my dad gets home so he can take me.

  • New 20.5 iMac Stuck Pixels

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  • MBP(Leopard) has ALL music (Amazon, my own CDs,etc) in iTunes. I do NOT want to use in new MBP(Yosemite). Now, iPodTouch64 is now stuck at "plug in to iTunes" screen. Can I plug it in to my old MBP without fear of losing ALL?

    My iPod64Touch is frozen at that screen, with no way to get to settings. I have even pressed the top (on/off) button and the button at the bottom (front) at the same time, and it just returns to the frozen screen. Let it drain, recharged, and get the same screen. I'm sure this is Apple's way of forcing me to send all my 6674 items to my new MBP(Yosemite), and know it will not include my Amazon purchases and personal CDs that are on the old MBP.  I don't use videos, photos, or anything other than music on the iPods.
    ITunes on the old computer, under Devices>Device backups, shows:
    iPodTouch 64 ------------------------------------12/24/14 9:33pm
    iPodTouch 64 - Feb 14, 2015 7:07pm ----12/24/14 9:33pm
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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Devices discussed here (but see ALL devices. I'm a Mac user since 1988, and most devices are still in use! I have not upgraded the PowerMacs or the mini):
    2008 MacBookPro: Mac OSX 10.5.8, 2.6 GHz Intel Core 2 Duo; 4GB 667 MHz DDR2 SDRAM; capacity 185.87 GB, Avail: 17.06GB
    Retina mid 2012 MBP: OS X Yosemite 10.10.3; 2.6 GHz Intel Core i7; 16GB 1600 MHz DDR3; Intel HD Graphics 4000 1024 MB; 499.05 GB, 440.61 GB free
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    iPod64, 4th gen (2010-2012)
    Classic iPod, 80GB 6th Gen (discontinued) - contains entire collection, including Amazon purchases and personal CDs.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    My iPod64Touch is frozen at that screen, with no way to get to settings. I have even pressed the top (on/off) button and the button at the bottom (front) at the same time, and it just returns to the frozen screen. Let it drain, recharged, and get the same screen. I'm sure this is Apple's way of forcing me to send all my 6674 items to my new MBP(Yosemite), and know it will not include my Amazon purchases and personal CDs that are on the old MBP.  I don't use videos, photos, or anything other than music on the iPods.
    ITunes on the old computer, under Devices>Device backups, shows:
    iPodTouch 64 ------------------------------------12/24/14 9:33pm
    iPodTouch 64 - Feb 14, 2015 7:07pm ----12/24/14 9:33pm
    I use this device in the cars only, and have played it many times until last week, when I got the frozen screen after disconnecting from my husband's car. The CAR couldn't have tried an update, right? I forgot about Sync, didn't I? I've now checked the box to "Prevent iPods, iPhones, and iPads from syncing automatically". Why didn't I see that before now? It's possible that the update was so large, that the iPodTouch wouldn't take it and just quit, without completing the update, but left me this unresponsive screen.
    So can I safely just plug the USB from the iPod64 into the older 2008 MBP and update it from there (WITHOUT DANGER OF LOSING ENTIRE COLLECTION)? Make it simple; I'm 74 and not as savvy as I used to be! I tend to zone out with long descriptions, but if you have to....fire away...between hubby and me, we can usually figure it out.
    I haven't migrated from older to newer MBP or to iPad4 yet because I wanted to be selective in doing so. I am offloading all my photos, digital art, documents and important Applications onto separate thumb drives, before upgrading the old MBP, and will probably backup the whole thing on a new external backup drive, too. Then, will upgrade to Snow Leopard (the last update the 2008 MBP will take), and use it almost exclusively offline.
    I have a 'Classic iPod' that I purposely haven't updated since the last of '14. All purchases from all sources are on there (as on the '08MBP) and I want to keep it that way. We keep it in players and do not plan to update it or play anywhere else, except perhaps with headphones or through the tuner occasionally. I'm assuming it is safe from the same fate?
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Devices discussed here (but see ALL devices. I'm a Mac user since 1988, and most devices are still in use! I have not upgraded the PowerMacs or the mini):
    2008 MacBookPro: Mac OSX 10.5.8, 2.6 GHz Intel Core 2 Duo; 4GB 667 MHz DDR2 SDRAM; capacity 185.87 GB, Avail: 17.06GB
    Retina mid 2012 MBP: OS X Yosemite 10.10.3; 2.6 GHz Intel Core i7; 16GB 1600 MHz DDR3; Intel HD Graphics 4000 1024 MB; 499.05 GB, 440.61 GB free
    iPad Retina 2012 56.3 Capacity, 36.2 avail; v 8.3 (60 songs, 2,947 photos)
    iPod64, 4th gen (2010-2012)
    Classic iPod, 80GB 6th Gen (discontinued) - contains entire collection, including Amazon purchases and personal CDs.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • New MBP Retina stuck with RAM

    It seems you can't upgrade the memory after purchase on the new MBP w/ retina display.
    SO my question is, is it worth the $180 extra to get 16GB of ram rather than 8GB??

    It's really neccesary to know what you are going to use the Macbook Pro for, to give you an logic answer. For a user which plays around with several layers on photoshop,  while running several programs in the background,
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  • Dead or stuck pixels?

    Hi
    I got my MBP a week ago and I didn't notice anything worng with it, except for the known things like "whine" and "heat", but I'm OK with that.
    Today I noticed a display issue, something like a dead pixel or whatever It might be called. I could have been there before, but I'm pretty sure I would have noticed it as I can see it pretty clearly now when browsing the net.
    I ran a pixel checker and saw another one, the same appearance! But a bit further away so I don't notice it when surfing.
    I have an external TFT monitor which also has one of these, the same kind. I Googled a bit now but I'm not sure if it's a stuck or a dead pixel. Stuck pixels seem to be fixable with some flashing movies, if you're lucky, but shouldn't be used too much as they might cause new stuck pixels (?).
    Anyway, I read DEAD pixels are black. My pixels are not black, but they aren't of the same color all the time. Depending on the angle I view them from, they "blink"/change color from red,green,blue, they aren't the same all the time.
    Do I have stuck or dead pixels?
    Thanks!
    edit: But it looks like a black little spot when I look at it straight in front with a, say, red, green or blue background behind it. I mean that there isn't any idea to run the pixel fixer if I know that they are dead.

    You, know, I think I just fixed it :P
    I read a lot on different sites just what you wrote here, but I wanted to make sure I had stuck and not dead pixels!
    Anyway, I ran the little movie file which flashed colors and then I just rubbed the spot with my finger... they both disappeared! Took less than 10 seconds! Using both the methods at the same time did the trick for me (in the short time I tried it anyway!)
    Would be pretty cool if my "dead" pixel on my external monitor disappeared also... Hehe, I've lived with that one over a year
    Thanks for the fast reply!

  • New MBP - wireless/internet access networking problem - a summary!

    Greetings!
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    Thanks, BDaqua. This support forum is quite well stocked: I have been perusing all its nooks and cranies!
    On the www.dslreports.com - All things Mac - forum, I spotted a couple of mentions of the following type of infromation:
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    to forum · permalink
    I am wondering if you and folks on this close-to-Apple forum know anything about this. At least, we could just await remedy instead of messing around endlessly looking for solutions and... pondering as to whether it was a wise thing to purchase an expensive machine which happens to have trouble communicating online. After all, seems that the Mac folks are prone to spend MORE time online uploading/downloading music and videos instead of my being normally doing with the rest of my (Win) computers, i.e. work on customer lists, correspondence, inventories, accounting, data bases, etc....
    So, seems to me we do have a pb and Apple might just save a few $$$ on silly ads and get to work on com instead. if nothing else to avoid the appearance of further - admittedly rather funny - ad-spoofs!
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    I'll try your DNS server choice on the Mac settings first. Will report accordingly.
    Thanks for everything!
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  • New MBP and heat

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    The new MBPs do run noticeably cooler than the Santa Rosa (and and earlier) models. It's the quietest Apple laptop that I have ever owned.
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  • New MBP and installed wrong administrator

    Please help,
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    You'll need to boot to the recovery HD, included on the internal HD, by holding down Command+r key combo or the Option key.
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  • Dead or stuck pixel

    Hello,
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    Vermelho88 wrote:
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  • X220 with backlight leak and stuck pixel

    I just ordered x220 from lenovo. I recived the box yesterday and found my new thinkpad had many backlight leak and 1 stuck pixel at the center. I am very disappoint with it. Can I return it, change to new one or send to lenovo sevice center in thailand to change my IPS display.
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    http://imageshack.us/photo/my-images/840/img0056yz.jpg/
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    welcome to the forum!
    the current policy is that a display must have three or more dead or stuck pixels to be considered defective.   one is simply not enough.
    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69856
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    if this is unsatisfactory, you may try contacting lenovo support in thailand at 1-800-060-066 or 66 2273 4088 between 8AM and 5PM monday-friday.   however, please note that they will likely refer to the same pixel policy above.   whether or not they will make an acception due to the location of the stuck pixel is up to them.
    also, i've removed your second account "eldonler" as we don't allow members to have more than one login per our community participation rules.   thanks for understanding.
    ThinkStation C20
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  • Should I buy a new MBP?  (Lots of small issues with mine)

    Hi,
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    Specifically, the issues I'm having are as follows:
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    3) Heat issues - using the comp anywhere but on a flat surface (i.e. on my lap) and it heats up intensely. I know this is an issue with all computers, but compared to my powerbook it's night and day.
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    Thanks for all the advice, it's appreciated. Particularly the advice to go down to the mac store and talk to a guru. I'm going to do that tomorrow.
    I've been able to tolerate things up until the latest bug, the fan now periodically starts spinning like a helicopter. It's way beyond anything I've dealt with.. I can't listen to music it's so loud and it disturbs anyone else around (clearly needs a fix).
    I can't send it in to be repaired as I can't do without a computer for that long. This said I thought to connect the new and old machine and copy the most important files over.
    (No I won't dump this lemon on someone else without letting them know about the issues. It may well be worthwhile to someone willing to nurse it through the various mac warranty & update issues. Eventually they may well end up with a new MBP).
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    Macbook Pro / 12" Powerbook Mac OS X (10.4.6)

  • Hp veer stuck pixels?

    I have a new veer that i got off from someone unlocked over ebay. A few weeks i reboot the phone and notice that theres around 8-10 stuck pixels on the screen. I tried looking for a way to get it fixed over warranty, but it only gives a phone number to AT&T, which I dont have. Is there a way i can get the warranty for my phone over the stuck pixels?
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    Post relates to: HP TouchPad (WiFi)

    You can call webOS tech support at 877-426-3777 to get a repair or replacement set up. If this device has been modified for another carrier it will be restored back to AT&T defaults including it being locked to AT&T.

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