IDOC : error message 20 : Error triggering EDI subsystem

Hi,
      I am creating an extended idoc for WP_PLU message type . I am sending the data from my LS to KU(Customer).
In WE20, I have configured the message type for that KU. I am using an XML port .
The problem is that the Idoc file is getting created properly but it is thowing this message : Error 20 : Error triggering EDI Subsystem.
In WE21 , I have ticked the Start subsytem radiobutton. I am not using any Middleware.It is simple data transfer .
Same thing is working file when I am assigning a File port instead of XML port.
Please help me on this urgently.

Dear All,
Many thanks for all suggestions. Very appreciated it guys.
My problem solved, the issue was actually from the Functional configuration.
After debugging i found out that there's a option to generate a trigger file (related to POS Outbound). If you tick this option then maybe you have to maintain the download path somewhere.
My case is the option was ticked but system can't find the path.
SAP put as error message 20 in the IDOC status.
This maybe can explain also why i still can see my IDOC reached XI and file generated. Since the issue is not really related to any setting in IDOC but more to business configuration.
Best Regards,
Victor.

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