If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.
If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.
OUtlook was already set as the mail client for FF, and is my operating system (XP)'s default mail programme. therefore problem not solved at all. what I get whenever I follow a link in a webpage to send an e-mail is a little pop up window asking me to sign in to gmail or open an account. any other suggestions?
Similar Messages
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I have a problem with two PDF's when trying to open them through a link on a web page. The two PDF's open fine with Adobe on my own PC and on the server I have copied it to but when they are opened through a link on a web page (pointing to the server where the PDFs open fine) I get an error 'There was an error processing a page. Invalid function resource' The other one just doesn't open at all. Can anyone help with this please?
Hello,
Are the pdf linked correctly in the website? Is this a public website? If yes, please post the link here.
~Deepak -
When I try to access any web page or any link from a web page, I receive an error message such as "Server not found" or "Unable to connect." After repeated "try again" attempts that the page will load, but as soon as I click on a button or link, the same thing repeats. Any suggestions?
When I try to access any web page or any link from a web page, I receive an error message such as "Server not found" or "Unable to connect." After repeated "try again" attempts that the page will load, but as soon as I click on a button or link, the same thing repeats. Any suggestions?
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i got a gift for my i phone 4s but i can not download and redeem same as i tune is asking for a code number which i did not get and i do not know how to get..........pl help solve this problem...thanks.
SW,
I don't know what the problem is with your corrupt/unopenable document on CD. I wonder if you can display it with QuickLook.
Select the file in Finder and hit the Spacebar. If the file is displayed properly, you can capture it as an image with Grab.app or by Shift-Command-4, > drag capture box.
Not knowing the complexity of your document, it's difficult to say what you should do next. I'd submit the graphics to an OCR application and extract the text, to be used in reconstructing the original document.
Jerry -
My maps have disappeared! All I get is a pale green screen with the countries outline in a darker green. Tried rebooting and changing to Satellite (when it just gies black). I get the blue flashing dot to show where I am but that's all. Ay ideas?
Hi Carrera44,
I'm sorry to hear you are having issues with Maps on your iPad.
The article below will provide some general information and troubleshooting for Maps:
iOS 6: Using Maps
Troubleshooting Maps
If you're unable to find your location, try the following:
Ensure that Location Services is enabled. Tap Settings > Privacy > Location Services.
For Maps to find and track your location, both Locations Services and Maps must be set to On.
Restart your device.
Verify that cellular data or Wi-Fi is enabled.
If traffic is not properly displayed, verify that the Traffic setting is enabled. Tap Settings > Privacy > Location Services > System Services and confirm Traffic is set to On.If Maps fails to display results, results are incorrect, locations are missing, or you experience any other issue while using Maps, you can report the issue:
Tap Overview, then tap the lower-right corner of the display.
Tap Report a Problem.
Choose the appropriate issue description and follow the onscreen instructions.
* Turn-by-turn navigation is available only on iPhone 4S and iPad 2 or later with cellular data capability. Flyover is available only on iPhone 4S, iPhone 5, iPad 2 or later, and iPod touch (5th generation). Cellular data charges may apply.
I would also suggest you close all of your open apps:
iOS: Force an app to close
And turn your cellular data off and then back on.
If the issue persists, you may need to Restore your iOS Software:
iTunes: Restoring iOS software
I hope this information helps ....
Have a great day!
- Judy -
Mailing a link to a web page from safari freezes safari?
iPad recently upgraded to iOS6,
When attempting to email a link to a page, the email UI appears, I can enter an email address, but the send and cancel buttons are not responsive.
I can exit Safari but I have to go to settings and clear cookies and data.
Is this a known issue?Make sure that you have set a default mail program properly.
See:
*https://support.mozilla.org/kb/Changing+the+e-mail+program+used+by+Firefox -
I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I need to cancel my monthly subscription, i have tried to cancel a few days before but not succeed and then auto-renew my subscription. I almost want to delete my adobe account. I need to cancel my monthly subscription, who can help me?
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
How do I change the default apple id (email address) that is prompted on my iPhone? It prompts me with an id that I do not have and cannot access.
When do you get prompted for this ID? If you are asked for an AppleID
you do not know during Activation, contact the seller for assistance. Only
the person who set the Activation Lock can remove it. If the seller refuses
or does not know the requested AppleID and passcode, return the iPhone
for a full refund as it is useless. There is no work around for Activation Lock,
The person who set the lock needs to follow the actions in this link:
Prepare your device to sell or give away
You can check if Activation Lock is the problem here:
https://www.icloud.com/activationlock/
That link will only tell you if the iPhone is Activation Locked - it will not provide
any information about the source of the lock, nor can you get any information
from any source other than the original owner of the iPhone/person who set
the lock.
iCloud: Find My iPhone Activation Lock in iOS 7 & later
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515 -
I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?
Hello Jbamrah,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Best of luck,
Mario -
Why is the message app popping up on my mac when everything has been disabled on my iphone and mac as per the instructions all over this forum, I use my phone for messages, not my mac. Is this a bug? I just want it off my mac forever!
Have disabled in Messages > preferences on the Mac
imessage is disabled on my iphone
Same goes for Safari which pops up on the mac when I open it on my iphone, how can I disable it all?Thanks but have signed out, disabled and nothing.
It's Yosemite not Mavericks.
What it won't let me do is delete the account as the - button is greyed
out.
It won't let me delete the app from the OS
On Monday, February 2, 2015, Apple Support Communities Updates < -
How to Create a Bootable Flash Drive to do a clean install of Lion. I have tried to use the InstallESD.dmg but it still will not do a clean install so that I do not have to do a reinstall from the Recovery (That just re downloads and takes over 6 hours)?
The system I'm have is a Mac-mini that had SL on it and no SuperDrive. I have also call Apple Support and they have really have not been to much help over 1st did my up grade to Lion and Installed the Lion Server.... it lost my SSL that I paid for and kill almost on of my server setting, plus kill all my web servers (using apache vhosts), and not to say the LDAP will even let remote users login to your laptops.
PS: There is no way that I'm going to buy a Install USB from Apple... They have over billed me over $300.00 because the Apps Store still has bugs (Glad I did not write that App/Service)
If there is anyone that can give in the information to create a USB install stick, I would be very thinkful.Here you are bro, courtesy of "softpedia.com"....brilliant site!!!
If you ever had problems with your Mac OS X installation you know that the first thing you should do is to check the startup volume using Disk Utility.
After the check has ended and, if the errors exceed a certain level of seriousness, the Disk Utility application will require you to restart your Mac and use its Mac OS X Install disc counterpart.
Other users may have to reinstall OS X altogether, but will find, or already know, that their SuperDrive (a CD/DVD reader and write combo drive) is not functioning properly and it will not be able to read the Install disc.
Although this might happen to Mac OS X Leopard users due to faultyhardware, the vast majority of problematic SuperDrives will be encountered inside Snow Leopard running Macs.
This is due to the updated SuperDrive firmware included in either the Install disc or the software updates one has to install to reach the latest version of OS X, namely 10.6.6.
This can be fixed by flashing the SuperDrive’s stock firmware using free command line tools that one can find for free online (I will write about this process also, but at a later time because this article only focuses on allowing you to create your own alternative USB boot disc).
If you are reading this last bit of information with skepticism, than you should know that it happened to me too. Despite all my tries to make it work properly, the SuperDrive kept on munching any inserted DVDs and just popped them out in about twenty seconds.
The workaround to this issue was to create my own Leopard bootable USB memory stick. I am not suggesting a Snow Leopard bootable stick mainly because there are lots of users that have decided to buy the cheaper, Upgrade version, which I have not tested and, therefore, I’m not sure if it will work properly once written to a USB disk.
And now, here are the exact steps you should follow in order to obtain a fully bootable Leopard (or Lion) Install disc.
Step 1 (If you already have the Leopard install disc DMG file you can skip to Step 2)
Launch Disk Utility (you can find it inside /Applications/Utilities). Here select the Leopard Install disc in the list of drives on the left and click on the New Image menu entry at the top of the window. A save message will appear where you will have to select the Desktop as a destination.
Step 2
After Disk Utility has finished creating the Leopard DMG, insert your USB stick and erase all data and reformat the disk. To do this select the USB in the list of drives on the left and, after clicking on the Erase tab on the right side of the window, choose the Mac OS Extended (Journaled) format and click the Erase button beneath.
Step 3
After the USB has been reformatted, download the SuperDuper app from HERE and launch it. Once SuperDuper starts, you will only have to select the DMG in the Copy drop-down menu, your USB memory stick on the right and hit the “Copy Now” button.
One can also use Disk Utility for this task but creating a bootable USB stick failed 2 out 4 times when copying the DMG to the stick (with the exact same settings each time). Creating the bootable stick using SuperDuper proved to be the perfect way to do it because it worked each of the 4 times I tested it.
The steps above can also be used to create a bootable Mac OS X Lion USB by using the InstallESD.dmg image you can find inside the Lion installer (named “Install Mac OS X Lion.app”) downloaded from the Mac App Store in the /Applications folder.
To locate the InstallESD.dmg right click the Lion installer, select the “Show Package Contents” entry, go inside the “Contents” folder, and from there into the “SharedSupport” folder. Inside this folder you can find the InstallESD.dmg you can use to create your own bootable Mac OS X Lion USB stick. To do so, go to the third step described above and use the InstallESD.dmg as the DMG to be copied to your USB disc.
That’s it! Once the process ends you will have a fully bootable Leopard (or Lion) USB disk that you can use as an alternative to the Apple’s DVD Install disc that comes bundled with all Macs.
To use your newly created bootable disk you will have to restart the Mac, press and hold the OPTION key until the StartupManager appears. Here, select the Mac OS X Install disk using your keyboard arrows and press return to start from the selected drive. -
iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
n my app store i have one update which is angrybirds so i go to update it despite me not have and it say that i need to sign into (my) account i have two unauthorized apps FCP 10 and Motion 5 and i tried the other moving the masreceipt thingy help?
<E-mail Edited by Host>Have you checked to see whether the App Store appis hidden via Settings > General > Restrictions > Installing Apps being set 'on' ?
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If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you didn't use those instructions then you will need to enter card details (you should be able to remove them after entering them), or create a new account (and use the instructions on that HT2534 page when creating it).
Creating an account with 'none' :
computer's iTunes : https://discussions.apple.com/message/24321860
iPhone : https://discussions.apple.com/message/24700173
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