If i forget the ID and password how can i open my device ?

i forget the Apple ID and its password ,, how can i open my device ?

You can't. Both are required for access. Find My iPhone Activation Lock. If you are the original owner and have written proof of purchase then you could ask for help at the Apple Store.

Similar Messages

  • I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside?

    I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside? what can i do to open this? its till on the set up mode

    There is nothing you can do about but ask the seller for your money back.  Without the previous owners applid password, you cannot activate and use that device - there is no way around that.  iOS 7's Activation Lock needs to be disabled by the previous owner in order for you to use it - if they cannot (or willnot) produce the password to disable it, you have no options.
    They can disable it remotely for you - see http://support.apple.com/kb/HT5661 but not if they do not remember their own password.

  • I bought a second hand ipad 4 4g the first user forgot the apple id and password, how can i restore the ipad and create a new id and password for it?

    i bought a second hand ipad 4 4g the first user forgot the apple id and password, how can i restore the ipad and create a new id and password for it?

    You cannot get around Activation Lock without the oringinal owner disassociating the iPad from their account.
    See the Activation Lock FAQ for what you and they need to know.

  • Iphone app asked me for username and password. how can i find this? it seems deferent than the apple id or i tune store username!

    iphone app asked me for username and password. how can i find this? it seems deferent than the apple id or i tune store username!

    Which iPhone app?
    Don't just enter usernames and passwords into apps unless you know what it is for and why it wants it.

  • I purchased an used macbook and I don't know the old owners password, how can I reset it?

    I purchased an used macbook and I don't know the old owners password, how can I reset it?

    Well, it is part of the Mac. So you were shortchanged.
    Call AppleCare and ask them to send you a replacement set. They will ask for the serial number and model number to sure they are give you the correct set. They will charge you a nomibnal fee for shipping and handling.
    Allan

  • Can't activate ipad which we forget the user and password

    can't activate ipad which we forget the user and password
    what i need to activat it please

    Strange that you all (we) cannot remember user and password.
    Got any reason why?

  • TS2529 I forgot the restore backup password. how can I back up?

    I forgot the restore backup password. how can I back up?

    When you say iphone backup password are you talking about Apple ID or do you have an itunes backup and have put a code on it...if it's Apple ID you simply need to reset you Apple ID Apple at I forgot.apple.com...if it's itunes backup code unfortunately there's no way around it access for that code

  • My computer is asking me for my software name and password how can i recover this information?

    need some help trying to download something and asks me for my software name and password how can i recover this information?

    Care to share which OS you are using?
    Which model iMac?

  • HT1560 console blinking amber and white alternatively. displaying the Apple TV console with a question mark on top of it. What is the problem and pls how can it be solved ?

    console blinking amber and white alternatively. displaying the Apple TV console with a question mark on top of it. What is the problem and pls how can it be solved ?

    That's hard to say.
    General File Recovery
    If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro.  Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.  Two free alternatives are Disk Drill and TestDisk.  Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
    The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
    Also visit The XLab FAQs and read the FAQ on Data Recovery.

  • "It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

    "It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

    Mine does the same thing occasionally, is your phone jailbroken? Sometimes it will work if you delete the book and reinstall it or put your phone into airplane mode then turn it back off.

  • HT1212 I bought an Ipod gen 5 off craiglist, Im trying to erase and reset the settings. it asks for the previous owners password, how can I reset it without the password?

    I just bought an IPod Gen 5 off craigslist. Im trying to erase and reset it, but it wont let me. It wants the previous owners password. Also, I cant log out of their Icloud, and log in under mine.
    How can I erase and reset all settings to origional?

    Either get the ID and password or return for a refund. Makybe the iPod is stolen or lost
    iCloud: Find My iPhone Activation Lock in iOS 7

  • I have Pages for the iPad and desktop, how can I save it besides the iCloud on my computer and not the iPad?

    I have purchased Pages for my desktop iMac and Macbook Air.  I also have it on my iPad, iPhone and iPod Touch.  They are all synced through the icloud, but the space is now starting to fill up.  (I am the guy asking trivia questions and it fills up with A LOT of questions).  BUT, after each week, I can get rid of 3 documents (16 questions per document).  So, I have roughly 80 games worth of trivia and half of which I would like to save on my computer.  I can pull it up on my computer and it shows that I have that from the icloud, but not on the desktop.  I have lots of space on my desktop to save these, but the iPad is not as large for space.
    How can I transfer roughly 40 documents (from pages) from the icloud to the desktop, (for permanent storage)?  do I have to do each one individually, or is there a select documents you want to move?  Then I can delete from ipad as it seems to take up space on both the ipad and the icloud.
    Thank you in advance.

    Just ignore that post above. I tried to edit it but was too late. Deleting a document from iPad does delete it from iCloud.
    Ignore the line 'There is no data limit on iCloud.com so you could keep all your documents on there' because of course then they will sync to your devices and that's not what you want.
    Sorry, for the confusion.
    Removing documents from iCloud:
    iCloud: Remove documents from iCloud
    You can also move documents to your computer by opening Pages, select iCloud and all the documents you want to move, and drag them onto your desktop (or folder).
    iCloud: iCloud storage and backup overview
    Here is a discussion about 'other':
    Re: What is "other" memory on my iPad

  • I shared an ipod 5th generation with my ex partner and she set it up with her email and password. how can i change it for my password and email address so that i can wipe it and start again?

    i shared an ipod 5th gen with my ex partner and she set it up with her email and password. i have the ipod now but no password and would like to put it on my email and password so that i can wipe it clean and start again, any ideas?

    The iPod isn't tied to an Apple ID, but is likely tied to an iTunes library. If you want to set it up as a new iPod (as if you were just pulling it out of the box), restore it to factory settings in iTunes.
    Restoring iPod to factory settings
    B-rock

  • I forget my ID and password what can I do

    Hi every baby
    Any plz can help me to solve my problem in my iPad I lost my ID and password and I can login to my iPad any nor can help me I have a mini iPad and I just download the new version 7.0.3 and I cannot open it so any help

    Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • I Phone 4S. I am unable to update the software. Evidently my I Mac ( 10.4) will not allow or support the sw update. How can I update  this device? The phone function is not currently working either. HELP ! at t

    I am unable to update my I Phone 4s through I-Tunes. I believe its due to my antiquated  10.4 operating system on my 2005 I Mac. How can I perform the software update. Currently even the phone function will not work . I'm a novice with this device.

    Whatever version of Leopard you purchase, I suggest updating it to 10.5.8 which should have everything you require. To update Leopard download and install Mac OS X 10.5.8 Combo Update. Alternatively, open Software Update and install all the recommended updates. That will include the above updater.
    To update your phone:
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

Maybe you are looking for