If I forgot answers and to reset you have to have security answers!!! What do I do? Please help.
So I got a new iPod and credit on my account, and one day I wanted to spend it. So I signed in and everything and then had to answer security questions that either I didn't create or I accidentally didn't remember them, I couldn't buy it. I was frustrated when I found out that you have to answer security questions to CHANGE them. So now I'm stumped. Dunno what to do.
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
Similar Messages
-
Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you
Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
Hi, how can I set up icloud for my ipad and iphone5? I missed tout he initial setup step and now want to have both the devices under icloud. Please help...thank you!
Go to Settings>iCloud and sign in with your Apple ID to create the account. Then turn on the data you wish to sync with iCloud. See http://www.apple.com/icloud/setup/ios.html.
-
My iPhoto keeps quitting unexpectedly and won't open. I don't know what to do. Please help!
Do you get a crash report? If so post just the first 50 lines of it.
OT -
Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
service, apple mobile device,
failed to start verify that you have sufficient privileges
to start system services
Please help meThe most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
-
I drag picts to the show and push play and for some reason they just show up as black.. the picture is not showing- clearly I have pressed some wrong button but have no idea what to do.. please help!!
I drag picts to the show and push play and for some reason they just show up as black.. the picture is not showing- clearly I have pressed some wrong button but have no idea what to do.. please help!!
-
I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. Please help I need to get my pictures and information back
Sorry, but without a backup in iCloud or iTunes on your computer, your data is gone and can't be restored anymore.
-
my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.
I should mention, it was on low power as I was using it.
-
In addition to sell your book on iTunes is a huge exercise, requiring US taxation file numbers that you have to apply directly to the tax office in the US. Once you have done that you then have to jump through several other hoops in iTunes system to be able to sell your books. Then of course I have already explaine the difficulty that I have had to get my book in the store.
I assume if you have submitted your book.. you have already completed Apples requirements for a paid book account.
Its quite simple, Apple own the ball.. if you want to play the game... get your boots on and start running.. not standing on the sidelines and shouting FOUL just because its not going as you expect! -
help me what shood i do my iphone 2g is freezing on apple logo is charging something and then it restarts is not seeing my usb cable or chearger please help me
Hello c:
Welcome to Apple discussions.
Your post was hard to follow, but, for openers, very few people should EVER use terminal commands. As you have found out, you can screw a system up badly.
So much for the lecture.
OS X requires a system administrator password when anyone tries to install software that will affect the operating system. This is an Apple security feature that keeps people from, hopefully, doing dumb things to their system.
You cannot use a "friends" disk on a system that differs from your own.
Bottom line, you need to reinstall the operating system (whatever came with the system). If it is OS X 10.5, you could do an archive and install.
There is no way that I know of to undo the damage caused by entering the arcane terminal commands.
Barry -
I got a ipod touch 4th gen with a 1 year warranty and 2 weeks later i dropped it and it cracked. Can apple fix this for free? People say if you go to apple store they fix it for free for the first time. or if you have a warranty
" Can apple fix this for free? "
No. Like any warranty on any product, damage is not covered.
"People say if you go to apple store they fix it for free for the first time"
Really. What people say this? Not true. -
I forget my answer qustion and i can answer what can i do please help me
I forget my answer secure qustion .. How can i get it please help me
Security questions
http://support.apple.com/kb/HT5312
Security Questions -
Lost my phone,imessage,and app store apps and when i try to restore it,its still showing up like this,i have checked restrictions and spotlight search but still no luck,please help!
Settings > General > Reset > Reset Home Screen Layout
-
so, i was sitting in my bed went on facebook on my ipod and than my mom came in to give me something and i got up and all i can remember is putting my ipod on my bed and coming back and freaking out, cause it wasn`t there. i searched everywhere and i can`t think of anywhere else. it has to be here, cause it can`t just walk away. sadly i don`t have icloud i never had the chance to download it. so, what else can i do? i really need it for my alarm and its how i read my emails and go online. so please help me.
go to iCloud: Find My iPhone,in a computer browserand sign in and go to FIndMyiPhone.
The iCloud: Find My iPhone, is a link. Click on it to go to the site. -
can anyone help?
Hi
You need Logic v9.1.5 or higher to run with OSX.7 Lion
http://support.apple.com/kb/HT4807
CCT
Maybe you are looking for
-
I can't reinstal my adobe 9 pro in my pc the serial number is not recognised can you help me please
-
Please Help. compare two excel files. Can't get the find command to work
Hello, I'm new to applescript. I'm trying to write a script to compare column B of one excel file to column B of the another excel file. I will have to had a repeat loop to proceed down the column but I'm stuck on the find command. Below is some of
-
Iphoto "11 9.4.2. When i open iphoto now, it seems some pictures are now gone. See image below: I can click to hget into the "blank" thumbnail and there are blank images there: Is there any way to recover these missing pictures?
-
Lite 10.2 - Access Violation
I now use Oracle Lite 10g (10.0) but I noticed that a new release 10.2 is out. So I installed 10.2 and loaded 10.2 on my WinCE.net device. MSync synchronizes and I can see the data on my WinCE using Msql; however, when I run my recompiled VB.Net appl
-
Can I still create Slideshow files in iphoto?
I still have the Slideshow files that I created in previous versions of iPhoto on the left side but I can't seem to find the option to create more. Has that function been taken away? I understand that I can export a Slideshow to a movie file.