If I reset my PC to factory settings and I delete my TV Show files, can I retrieve my shows under the Purchased quick link or the Cloud?
That's my question. I want to know because I'm a novice and know nothing of Apple in general and so I don't need to back up my shows on a USB and waste space.
Hi jesus,
If you Purchased the TV Shows via iTunes, and your country allows you to re-download past purchases, then you would be able to re-download them from the Purchased under Quick Links:
http://support.apple.com/kb/HT5085
Cheers,
GB
Similar Messages
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i've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?
Typos mad = and
Receive = retrieve -
I am trying to put my ipad back to factory settings and it keeps asking for my original Id which is the reason I am needing to reset it. When I try to do this via password prompts it asks for my date of birth which I enter correctly and it tells me it is incorrect and then trying the email route this does not send any emails to the registered accounts I set up originally - help!!
My guess is all the issues are probably related and fall back to malware.
AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
ones I use (all of them one after the other until I find one that can cope) are;
Roguekiller http://www.adlice.com/softwares/roguekiller/
Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
ESET online scanner http://www.eset.com/int/home/products/online-scanner/
So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening. -
I reset My Ipod To factory Settings and got all my apps but no music
I reset My Ipod To factory Settings and got all my apps but no music , i have it on the computer saved but only the old music comes up that i bought on the computer ... the ones i want ,that i had on my i pod that i bought on my ipod before i got locked out and reset it , i tecanally have them but they have turned gray and wont play or transfer... i miss them i want them back it was a lot of money to get them all .... plz help
Try redownloading them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hi All,
I have had to reset my laptop to factory settings and reinstall iTunes. I backed up all my songs and apps and have now put all songs back in to iTunes. However, now i cannot drag songs or apps from my iTunes to my iPhone.
It only gives me the 'no entry' style icon when i drag it across rather than the 'plus' icon to add items to the iPhone.
Any ideas how to get round this or will i have to clear the phone and start again?
Any help would be very appreciated.See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked the phone upto itunes but nothing is happening. What do i do? Can someone help please???
Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
You can only get help from those people who told you to modify the software, only they know what the jailbreak did to the firmware. -
I have had to reset my iPad to factory settings and lost iTunes
Question: how can I retrieve my iTunes, mad configure across all 3 pieces of kit.
I have had to reset my iPad 2 to factory settings, and in so doing lost iTunes and photos.
This has been a very long term issue with my Icloud account. It's never worked on my mac notebook, iPad nor recently purchased iPhone 4.
This issue has been compounded by bad advice from Apple Helpine who is insisted I recreate an Apple ID using a gmail account.
A meeting at a Genius Bar discredited this advice and promised to send me an email explaining how to get, retrieve my mac e address, that email did not arrive.
In desperation I have had to reset my iPad, reset my ID and at least iCloud is now working for the first time.
However I suspect the iTunes is now attached to the gmail account, which I do not wish to receive.Typos mad = and
Receive = retrieve -
i have backed my iTunes with over 10,000 songs on a hard drive and than i reset my computer to factory settings because my email was hacked, when i downloaded the music back to my macbook pro only 2030 were able to be downloaded . how can i download all my music back?
michel p.I usually err on the sideof caution when someone says "downloaded" and take it to mean anything fro actually downloaded, to copies, to imported, to moved (frolder to folder), but even if they were "downloaded"... if the old email was hacked, and subseuqently closed out, that leaves the downloaded files "orphaned" if you will, belonging to the old ID. So, while they may be on the HD, they're inaccessible now.
One of the biggest reasons I NEVER keep anything in my library with DRM employed in it. I bought it. I own it. I'm not going to get locked out of it. -
I had purchased music on my computer and iphone and I had to restore my computer to factory settings and I smashed my iphone. Can I get my music back?
If you are in the U.S. or Canada and install iTunes 10.3, you can re download your iTunes purchases to your computer.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I had to reset my iPad to factory settings and lost all Bluefire Books. Help?
I uninstalled and reinstalled and at least now it shows the guide and the first free book, but none of my purchases.
Download CS6 products
Mylenium -
I recieved an apple ipod touch 2nd generation as a gift and they have reset it to factory settings and now it is stuck on a screen with an adaptor showing with the itunes music symbol at the top of the screen.
Restore...
Connect via cable to the computer that you intend to use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this. -
So I had purchased some new music via my ipod, then wanted to sync it to the rest of my music library on my PC, but when I connected it, it automatically reset my ipod to factory settings, and deleted over half of my music, including videos and photos! Has anyone else had this issue? Can anything be done to get the missing things back?
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the videos and were in your Camera Roll album and you backed up restore from that backup -
I have recently reset my laptop to factory settings and whilst doing so have lost my music files. I have uploaded my cds but am having trouble moving music from my ipad mini back to music file or itunes.
iTunes sync is one way from iTunes library to an iOS device.
You will need third party software such as TouchCopy to transfer from iOS to your computer. -
Wifi just stopped working on an iPhone 4S, iOS 8.1.3. Have reset to factory settings and restored, still no wifi. Will next release of iOS address this problem?
Hey there kevin8!
I have an article for you that can help you continue to troubleshoot this issue with the Wi-Fi on your iPhone. The article can be found right here:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Hopefully that will help resolve your issue. Thanks for using the Apple Support Communities!
Cheers,
Braden -
How do I reset Apple Mail to Factory Settings?
How do I reset Apple Mail to factory settings? I had 7 emails accounts on there and was about to add my school email address. It wasn't going through though, so I went to the school's IT department to ask them to do it. Unfortunately, the IT guy couldn't fix the school email and worse, now ALL my emails accounts won't go online. They all have exclamation points to their right, and are constantly asking for passwords. No matter how many times I put in the right password, it still keeps asking for it. I tried fixing it from Mail Preferences and System Preferences but nothing works. It keeps saying Connection Error. I don't know what the IT guy tweaked but it messed up everything.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
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