If I send in my water damaged iPhone 5 to apple to be replaced, can i ask to get the color swapped?
I know the cost of Out Of Warranty for the iPhone 5 is $269. Right now I have the iPhone 5 Silver/White and I was wondering when I get my phone replaced at apple, is it possible for them to just switch the color? If I pay a little extra or just simply request the black iPhone 5, will I be able to achieve that?
You can ask, but do not expect to get what you want. Out of Warranty replacements
are the same model, same color, same capacity, and locked/unlocked status is as
when the iPhone was originally sold.
Put a cover on it. Or sell the replacement and buy the color you want.
tl;dr No.
Similar Messages
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Water Damaged iPhone, Will Apple in Canada do 199 replacment?
I got my iPhone slightly water damaged, I've been reading around about the 199$ replacement for a refurbished one, can I do this in Ontario, Canada at my Apple store?
No.
Here is the Canadian oow:
"Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone 4 Out-of-Warranty Service
16GB & 32GB $229
iPhone 3GS Out-of-Warranty Service
8GB, 16GB & 32GB $229
iPhone 3G Out-of-Warranty Service
8GB & 16GB $229
A $10.77 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in Canadian dollars and exclude applicable taxes.
For example, an iPhone that has failed due to damage or liquid damage is eligible for Out-of-Warranty service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.
http://www.apple.com/ca/support/iphone/service/faq/ -
Hi all,
I have a water damage iPhone 5s was bring to service center to have new set change with top up the money. Well, the staff were told me that the phone can't be change due to some of minor parts are missing in the phone. He said this is due to company policy. I would like to check is that nothing can do with this missing minor parts? I really doubt the policy of the Apple as I was told as long as you bring to the service center, they will assists. As Apple is a well known brand top of the world, but the servicing is really make me so disappointed! I really doubt should I still continue to support the Apple product with helpless service!
Would like to take this opportunity to seek the professional advise in order to get my phone change back.
Appreciate very much!
Thanks.Well, your service is handled by an Authorized Apple Service Center. If they refuse to handle the claim, that is well within their rights. Apple as well could void a claim under the same circumstances. I'm not saying that you did or did not modify the device, but you could try and talk to a supervisor there and make another request. You can also try and contact Apple by obtaining a number with this support document and describe your problem. http://support.apple.com/kb/HE57
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I have a water damaged Iphone 4 I have had for only 8 months. Today I went to the apple store to see how much a replacement was and the girl told me 149.99 for my iphone. What I was wondering is can i pay the replacment cost of an Iphone 4s and get that instead . I dont see the problem since my phone is broken anyways . But I would like to hearf if any one has tried the same thing.
ThanksThe only exception would be if there were no like models available. There was a short period when there were not sufficient supplies of the 3gs to effect warranty replacements. In that case, they replaced the 3GS with a 4 at no additional charge. But the warranty fine print specifies that they will repair or replace the device, at their discresion.
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I need to get photos off a water damaged iPhone 3GS. It spent time underwater, saltwater. I let it dry for a week, turned it on, the apple symbol came on, then it died. I need to retrieve my photos off it. Can I take out the component that has the photos (is this the main board?) and put it into another of the same phone to retrieve the photos? Please help
You're talking about the logic board. The two most likely things to get toasted, with water damage, are the battery(it shorts out), & the logic board. The worst water damage would be salt water. I'm afraid your logic board is toast.
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Transferring data from water-damaged iphone to replacement iphone
Will/Can Apple download picture, apps, etc. from your water-damaged iphone onto the replacement iphone?
No... Apple cannot and will not.
It is the users responsibility to regularly backup their content via iTunes on the computer or iCloud.
All media and apps acquired via iTunes should exist in iTunes on the users computer. -
How much does it usually cost to fix water damaged iphone?
Will Apple be able to fix my water damaged iPhone and how much will it cost? The screen is black and won't come back on. It's only 1 month old and I hate to ditch it and get a refurbished one through insurance claim. I'm not sure if I'm asking this question in the right forum, though! Thanks for your help!
Thank you for your quick answer! So they won't fix the one I have for sure? I will get a refurbished phone?
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If I take my water damaged iPhone 4 into an apple store, will they be able to retrieve my pictures, video and contacts from it?? It currently won't turn on, wondering if there is a way for them to turn it on to do that?
No, they won't. If the phone won't turn on at all, the only way to even attempt to get information off the flash drive would be to turn the whole thing over to one of those data recovery firms like DriveSaver. You're looking at a couple of thousand dollars, at least.
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My iPhone 5 is still under a year old and it fell in the toilet for a few seconds about 3 days ago.
I know the apple warranty doesn't cover water damage. The liquid damage indicator in the SIM slot hasn't turned red.
Around March this year I noticed that some faint spots appeared in my photos taken by the rear camera and I've read that this type of damage could get you an instant replacement of your iPhone, I just never got around to taking it to the apple store. I have those photos saved so I can prove that this problem happened a while ago.
I've had my now water damaged iPhone in a rice bag for three days, however I have been charging it a little to turn it on every so often to check on it. It seems to be getting better, but the screen is still "fuzzy" and the touch is a bit "jumpy" and not as responsive as before. So I'm worried I might have damaged the screen or motherboard or something and I don't know what to do?
If I go into the apple store and tell them about the camera problem from before would they give me a new iPhone? or will they not accept it because of the water damage?
I really can't afford a new iPhone or a refurbished one even, so what's the best thing to do?
thanks in advance.No. Your warranty is void due to the water damage
You can buy a replacement for $229 -
How much will it cost for an out of warranty repair for a water damaged iPhone 4S in the UK?
How much will it cost for an out of warranty repair for a water damaged iPhone 4S in the UK?
I got water in my iPhone 4S (not drenched as it was within a LifeStyle waterproof case).
I dried it out in a bowl of rice, but the phone no longer charges, will not allow wifi, cannot locate network.You have to get a refurbished iPhone. As your phone is out of warranty, you will have to pay £139 at an Apple Store in order to get it > http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
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If it work if i replaced the motherboard of water damaged iphone
i got a water damaged iphone 2g from my friend for cheap. it won't turn on. just dead. im gonna replace it's motherboard and try!!. will this work or no?? what do you suggest me experts??
will this work or no??
How can anyone here possibly know whether it will work or not? None of us here have seen the phone, or know which components are damaged and need replacing. It's an impossible question to answer. -
I know it was &229 before. But how much is the replacement price for a water damaged iPhone 5 now? Since iPhone 5 is no longer available and replaced by iPhone 5C and iPhone 5S. Could I pay a little more to replace an iPhone 5S?
Copied from Apple's website:
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5
$269
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149 -
when someone sends me a message with imessage I only get it on either iphone or ipad, what do I need to do to get the message on both iphone and ipad
You need to make sure that the setting You can be reaached by iMessage at: is the same on both devices or at least have a common entry.
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I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.
send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
Cheers, Tom -
I am trying to restore my daughters iPhone because she forgot her passcode. I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked. HELP!
iCloud: Remove your device from Find My iPhone - Support - Apple
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase device, then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.
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