If someone trying to call me on there first attempt they can hear that it's busy even if its not and then on 2nd trial it's fine. Or stay busy for an hour or the call failed ,How can I fix it.? iPhone 5, iOS 7.0.4
If someone trying to call me on there first attempt they can hear that it's busy even if its not and then on 2nd trial it's fine. How can I fix it.?
iPhone 5, iOS 7.0.4
Contact the carrier to troubleshoot. The issue described has nothing to do with the phone.
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If someone trying to call me on there first attempt they can hear that it's busy even if its not and then on 2nd trial it's fine. How can I fix it.?
Hey there holla0,
It sounds like the person calling you has to call 2 times to get through. The first time they get a busy signal and the second time it goes through. I want to recommend the following troubleshooting assistant for cellular connections to help troubleshoot the issue:
Calls and connection issues
http://www.apple.com/support/iphone/assistant/calls/
Start at step 2, and work your way down as needed. Here is step 2 to get you started:
Reset network settings
To reset your network settings, tap Settings > General > Reset, then scroll down and tap Reset Network Settings.
Thank you for using Apple Support Communities.
All the best,
Sterling -
Every time I send a photo it sends with "For Review Only" on the photo. How can I remove this so my recipient gets a good quality photo?
If you used the Apple Professional Training Series 'Aperture 3' book, then this was in lesson #1 which had you set the 'Image Export' preset for the 'Email Medium - JPEG' to 25% of Original Size and to add a watermark (which happens to be the PSD file that overlays the image with 'For Review Only').
You can fix this by going to 'Aperture menu > Presets > Image Export...' and selecting the 'Email Medium - JPEG' preset and then deselecting the 'Show Watermark' option.
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Hi there klwalsh1,
You may find the troubleshooting steps in the article below helpful.
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http://support.apple.com/kb/ts1398
-Griff W. -
There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?
Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
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HT204409 how can i locate my mini ipad even when its not connected to the internet
how can i locate my mini ipad even when its not connected to the internet
Is it lost or stolen?
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
I am trying to install airport utility on my mac with OS 10.7.5 to use my old airport express but during installation after it says cleaning up it stops installing with an error message an error occured.
The software is from the Apple site and all it says is to contact the developer but cannot find out who to contactHere are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
Run Pacifist.
Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
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I'm getting charged for a glitch in the Verizon system, how do I fix this?
To Whom It May Concern:
We have been a longtime and loyal Verizon Wireless customer and advocate. Up until yesterday, we could not imagine ever using any other company beside Verizon Wireless. However, we received our bill yesterday and were shocked to see it was over $800. After talking to several customer service representatives throughout the day, we were directed here.
In the past we have regularly received warnings via text and email warning us that our minutes could go over (that we understand are a courtesy) up until last month when we did not, and went way over on our minutes. We have come to rely on these courtesy texts. When they were taken away we got hit really hard. Customer service representatives have said there is a good chance that this was just a glitch... that is costing me $600 on top of our bill.
If this were our fault, we would have no problem paying the extra cost but because it is a glitch and we found text message warnings as recently as March 27th (the month before our problem). This means that the one month we did not receive warnings, we went way over. We really do feel this isn't fair.
We have been on autopay for years simply because we have trusted Verizon Wireless to take care of us and our money. This trust has kept us from going to other companies and has also helped encourage friends and family to come to Verizon. We now feel like that trust has been betrayed and a big company just doesn't care. We run a small business and understand the importance of brand loyalty. The problem is, brand loyalty doesn't work when the brand isn't loyal to their customers. If we treated our customers in this manner, we would go out of business.
Every customer service rep we have talked to has been absolutely incredible. However, this system seems incredibly unfair. We are getting punished because of a courtesy that was regularly extended and then withheld... what kind of a courtesy is that? If it is a courtesy only when it benefits Verizon and not long time and loyal customers, it really isn't a help or a courtesy. We would love to continue to be loyal customers for many years to come but at this point, we really do have to re-think things.
This is particularly hard to swallow because every person we talked to yesterday said we are paying these fines due to a technicality in the policy (the text messages are technically a courtesy) that covers the fact that there was a glitch in Verizon's system so we didn't receive this tool that we have come to rely on. Basically, we have to pay for Verizon's glitch. We do not understand how this is good customer service to stick it to loyal customers who have loved your company for years.
Yesterday we did some cursory research and another company assured us that this kind of thing would never happen with their service. They are also less expensive. We have always had zero problems with Verizon's cost because of the quality service we have received. We also have believed that the business model and leadership of Verizon is solid and other companies have cut corners to give customers lower costs. When higher costs aren't met with higher standards, it makes it harder to spend more on a company. Yesterday, in order to avoid another glitch we had to sign up for a plan that is $20 more per month. Once again, everyone we spoke to yesterday was incredibly kind and were doing their best to help. They did as much as they could and said their hands were tied by the system. But, they could not fix our problem.
The question is, who do we talk to about getting this matter resolved? We spent hours on the phone yesterday and the reps basically said we should write a letter and post here.
Please help me as we'd like to continue with Verizon and restore our trust in this company.
Thank you for your time.
Sincerely,
Robert & LaurenWow!
This similar scenario happen to me yesterday, my billing cycle began with 54minutes of peak/land line used. I immediately checked my call log and there were No calls of such made at start of cycle. Called Verizion and got a nice rep, but she was New cause she kept putting me on hold to inquire with a manager. first she stated that those minutes could've been from two months or so and are just now hitting your bill usage. Are you fricken kidding me? With technology as advanced as it is, your saying it takes that long to log a call? ** I'm not buying. So she transferred me to a Tech. Support person who was very knowledgable and assesses the problem right away as a"Glitch" in Verizon's System. He assured me someone would call to confirm the correction and reverse any charges.
What if I had not checked online my usage? Which I never do. I just happen to log in to view a new phone for upgrade. i do know if this glitch is not fixed after 15years with Verizon in 7days they will be retired from my use. It's sad to know how many other customers are being charged in this manner without knowing. If Verizon is not working effortlessly to fix or correct this problem, then it looks like a greed for profit situation. -
I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?
The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/ -
i would like to know how i can authorize my computer,for it shows thatr i already have the maximum of 5 allowed.
the problem is,that three of the previously authorized computer have been sold.please adviseLogin to iTunes, go to "view your account info" on the itunes store, deauhtorise all five, and then re-authorize your current Computers one at a time.
Authorise / Deaurhorise About
http://support.apple.com/kb/HT1420 -
When I updated my iphone software, I lost my contact information. I see the backup on the devices menue in iTunes. However, it will only let me delete this backup and not restore it. How can I restore my old contacts to my iPhone? Thanks!
You will have to restore your iphone.
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I was wondering if there was a way to get the photos that are over 30 days old into my photostream on my computer. My iPhone 5 has 1,000 photos in the photostream but only the ones that are less than 30 days old go on to my computer. I can't find any setting on icloud either- just yes/no photostream and then my photostream and the share option. I want to do this so I can view my older photos on my computer so I can save them in my computer's library.
Thanks!No. PhotoStream only stores a maximum of 1000 photos for up to 30 days as stated in all descriptions of the service. You're supposed to download photos you want to keep within 30 days of them going to PhotoStream.
PhotoStream is not a permanent storage solution. -
Need help i got three free games for kids out of three one is charging me 50$
i dont how to cancel and get me money back.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Also see these links...
iTunes Store: About In-App Purchases
And...
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
For example, I was sent an email with 10 pictures attached. When I log into my gmail account online I can access all ten pictures but the same email in my thunderbird only has 6 pictures attached.
Hello,
Certain Thunderbird problems can be solved by peforming a ''Clean Reinstall''. This means you remove Thunderbird's Program Files then reinstall Thunderbird. Please follow these steps:
#Download the latest version of Thunderbird from http://www.mozilla.org/en-US/thunderbird/ and save the setup file to your computer.
#After the download is complete, close all Thunderbird windows (Click Exit/Quit from the menu button on the right).
#*'''Windows:'''
#** C:\Program Files\Mozilla Thunderbird\
#** C:\Program Files (x86)\Mozilla Thunderbird\
#*'''Mac:''' Delete Thunderbird from the Applications folder.
#*'''Linux:''' If you installed Thunderbird with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Thunderbird on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/en-US/thunderbird/ Thunderbird Download Page], simply remove the folder ''thunderbird'' in your home directory.
#Now, go ahead and reinstall Thunderbird:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to open Thunderbird after clicking the Finish button.
<b>WARNING:</b> Do not run Thunderbird's uninstaller or use a third party remover as part of this process, because that could permanently delete your Thunderbird data, including but not limited to, extensions,emails, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you. -
Anyone have any ideas?
Sorry, the forum is not letting me post links. You will need to add the https stuff to the start of this --> iforgot.apple.com/
To identify an account used to purchase an item:
In iTunes, select one of the items purchased from the iTunes store. Click on "Purchased" under iTunes store on the left side of iTunes.
Right click --> get info.
On the Info tab will be the Apple/iTunesID used to purchase the item.
You cannot combine accounts. Anything bought with one will permanently be associated to that account. Decide which one will be your main one and just use it. Keep stuff from the other backed up so you don't have to log into that account again unless essential.
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