Iframe in bc app html page rendering empty

I have created a very basic bc app, which works on my partner site (where it was developed), but does not work on the client site I copied it to and authorized it (thanks to Mihai).
The app is simple a menu item with an html page that includes an iframe. The iframe is supposed to contain an html page from my partner portal.
In my partner site, the iframe renders correctly.
In my client site the iframe renders empty.
Is there some special way to add iframes to an html page in a bc app, that load content from other websites?
Thanks,
Adrian
EASE

Hi Liam,
(NOTE: To keep our content private, the URLS in the following are not actual ones but follow same structure as real ones).
/_System/apps/EASE-app-id/_config/menu.json (on the client site) looks like this:
    "menu-first-EASE-app-id": {
        "weight": 100000,
            "title": "EASE Help",
                    "icon": "/_System/apps/EASE-app-id/admin/icon.png",
                "attr": {
                    "href": "/Admin/AppLoader.aspx?client_id=EASE-app-id"
The iframe in /_System/apps/EASE-app-id/index.html (on the client site) looks like this:
<iframe width="750px" height="1400px" src="http://www.my_partner_site.com/EASE-app-id/html-page-name"></iframe>
On our partner site, I have an html page (http://www.my_partner_site.com/EASE-app-id/html-page-name) which contains an faq module, containing various helpful stuff for the client.
The idea is that as we add more clients we will be able to easily install this app on all their admin menus and have the content of the faq in one place, so that updates to the faq on the partner site are visible on all client sites immediately.
Perhaps I've gone about this completely the wrong way?
It was working before BC made the recent changes to the menu.json requirements. Then I had to rebuild using an authorized app, but this is as far as I've got.
Any help much appreciated.
Adrian
EASE

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